RUBEZA Reviews

Name: RUBEZA
Rating: 4.61

4.6 Rating 566 Reviews

90 %

of reviewers recommend RUBEZA

4.6

Based on 566 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About RUBEZA:

Our Company RUBEZA LTD. founded in 2018, Our Focus is sourcing for high quality bathroom supplies and furnitures . We wish provide %100 customer Satisfaction.Whether You are buying a furnitures or bathroom vanities etc.,our trained, professional staff are ready to assist you from to purchase , through delivery and beyond.We work hard to ensure that your entire experience with RUBEZA is pleasant and memorable.With our vast selection, service, knowledge, and experience, we want RUBEZA to be your first choice, every time for your bath supplies.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The unit is beautiful, and I couldn't fault the amazing customer service, would thoroughly recommend RUBEZA to anyone”

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Posted 1 week ago

“Very happy with my vanity unit. Solid wood and extremely well made.”

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Posted 1 week ago

“Bought the RUBEZA Sofia 3 seater and armchair in dark blue. They look fantastic and the cushions give a nice contrast in the colour. Hoping the sofa and chair age well and doesn’t deform too much. Great communication with the staff and delivery was good.”

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Posted 1 week ago

“Very nice looking Sofia sofa and Lottie Armchair. Late delivery and costs £79 itself ! Quality is not bad but you can see some imperfection on the velvet fabric and how the sofa is made, but I can live with it and decided to keep it. Overall I would recommend!”

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Posted 1 week ago

“LOVE our sofa. Such high quality, so comfortable. Statement piece in our house. All I would say is screwing some of the legs on was a bit tricky as there wasn’t any pre drilled holes - luckily my boyfriend had the tools and is super handy - but we did need a power tools. Other than that - amazing, and incredible value for the luxury feel.”

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Posted 1 week ago

“I absolutely love Rubeza. My first purchase would be a 5 start and my previous purchase (a two seater Scott sofa) which I am writing a revenue for is 4 (one seater Scott sofa) because if few things. I would have given this 5 too if I didn’t have my first experience with rubeza to have the comparison. The single seater’s legs need you to figure out which direction to put them in and then screw them in using an alen, whereas the two seaters came with legs with screws attached to them, so you could just screw them in without having a choice of direction and this made the legs go into the right place and stay. The one seaters legs do not fix properly and every now and then I can see them turned outward or inward looking bad and need to redo the job. I appreciate the flexibility Rubeza gave me to purchase my items when they were in sale being kept in store and they were sent when I asked. I had two other items which one of them never arrived and they refunded..”

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Posted 1 month ago

“Bought a tap from here. They sent in just a plastic bag! No protection at all, not even bubble wrap. Tap arrived dented and scratched. Sent pictures of the damage and asked for a refund, they have refused to send a returns label after several back and forth messages and now have point blank refused a refund as the tap was not in brand new condition as it was damaged. Terrible company, rude customer service. Would never buy anything from them again.”

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Posted 1 month ago

Hi , Thank you for review however we offered you return and refund reason of you received package is damaged , however you told us your plumber used the taps and you said us you can not return the item. Without receiving original item we do not offer refunds unfortunately Kind Regards

Posted 1 month ago

“Brought a sofa and they are very expensive. In the Sides I’m getting black little dots coming out of the sofa, next day you see more dots coming out. It looks like black mouldy dots. There’s more coming out day by day. I have called them and the guy said take a picture and send it to us. He looked at it and said my house might be mouldy, secondly he also says that my kid has been writing out a pen. How silly can someone say that. They have said they can’t do nothing about it there’s no warranty they can’t do anything about it. They are a rip off, they make you by an expensive sofa and the whole set where you pay £6000 and they can’t do anything about it. Never by anything from Rubeza not worth it. They can’t help they will blame everything on you.”

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Posted 2 months ago

“I ordered the 3 seater sofa, 2 seater sofa, and the arm chair (all warm sand). Assembling them was easy and straight forward. There was a defect with the black nail holders beneath the 3 seater sofa, the plastic part was broken. Also, the 3 sofas were supposed to be delivered on the same day but 2 were first delivered before the last sofa was delivered 2 days later by the courier. This was not so nice. Courier said they forgot the last sofa. The sofas look nice in our living room and we've had it for more than a month now. Despite the slight hiccup, I recommend the sofa.”

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Posted 3 months ago

“Order never came, my address was correct but it got sent back any way. No communication about it, just the delivery Cmpant saying its being returned, will not order again”

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Posted 3 months ago

“I am more than happy with my sofa and the service recieved by Rubeza. The communication throughout the whole process was so quick and personal. The sofa itself is better than I imagined, it is super comfortable and the colour is perfect. Would highly recommend and will 100% use again.”

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Posted 3 months ago

“Faulty item - no refund or replacement. Item was faulty, covered under warranty and Rubeza will not refund or replace the item. Avoid this company and do not purchase as if something is wrong you will be out of pocket. I am at the stage of taking this to the small claims court.”

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Posted 4 months ago

Hi , Safwan Item wasn't faulty and you used during the more than year reason of your issue is front of place is removable and while you take off and if you not put properly it will cause leaking from there it's the customer issue and these part's not related with fixing of plumbing plumber don't need to open front side of tap and if he open and he can't put properly again and if it's cause leaking its not our fault or product's fault , it's your unqualified plumber's fault. We still didin't understand why he take off front side. Also your unqualified plumber may damage any parts while open and fitting as well. Please find someone qualified to fit your tap. Kind Regards

Posted 4 months ago

“The product seems good quality and great price. Rating is 4/5 because product is fine but Evri was used for delivery so took a long time to arrive and they delivered to my home address, not the parcel shop as I requested.”

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Posted 5 months ago

“Very good product. Fits the description and offers value for money. Will definitely recommend it to others”

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Posted 5 months ago

“Sofas are ok but ripped at bottm”

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Posted 6 months ago

“Beautifully designed, excellent quality sofas.”

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Posted 6 months ago

“Good product”

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Posted 6 months ago

“They were really nice, very helpful. The transfer went very quickly, thank you.”

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Posted 7 months ago

“The quality of the product is excellent, considering how cheap the items were.”

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Posted 7 months ago

“fast delivery of a tap very pleased not tried yet, thank you”

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Posted 7 months ago

RUBEZA is rated 4.6 based on 566 reviews