RUBEZA Reviews

Name: RUBEZA
Rating: 4.60

4.6 Rating 580 Reviews

90 %

of reviewers recommend RUBEZA

4.6

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RUBEZA:

Our Company RUBEZA LTD. founded in 2018, Our Focus is sourcing for high quality bathroom supplies and furnitures . We wish provide %100 customer Satisfaction.Whether You are buying a furnitures or bathroom vanities etc.,our trained, professional staff are ready to assist you from to purchase , through delivery and beyond.We work hard to ensure that your entire experience with RUBEZA is pleasant and memorable.With our vast selection, service, knowledge, and experience, we want RUBEZA to be your first choice, every time for your bath supplies.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After much deliberation I decided to keep this 'bamboo' bath robe, but wrong decision. Thought it would soften up with washing but it hasn't. Seems to be more cotton towelling than bamboo!! Also I expected it to be reasonably light due to the bamboo content but it isn't. Would not recommend.”

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Posted 1 year ago

“Had to chase up the delivery multiple times and they wouldn't deliver the sofas up two flights of stairs as the sofas wouldn't fit in the lift (of course they wouldn't, they were 2 x seaters). Also, delivered them at 23.40pm when I had work the next day and was left to carry them upstairs with my mate. Sofas are lovely though, but slightly firm, so If you're looking for a comfortable sofa, then I'd look elsewhere.”

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Posted 2 years ago

“Its nice sofas ,but they only give 3 big cushions for the back which is so bad i have to put ine in each sofa it supposed to have two in each sofa I don’t like it like that and I didn’t know it will arrive like that”

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Posted 3 years ago

“Can’t review as sample Has not arrived”

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Posted 3 years ago

“Products are nice. Good quality and comfy. I did have a major issue with delivery but that was eventually resolved after weeks of contacting.”

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Posted 3 years ago

“Poor communication from delivery company they use which is at a cost of £100 and an absolute shambles they didn’t even have the tools to put the feet on I had to lend them my cordless screwdriver”

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Posted 4 years ago

Hi , Zolten So sorry you have this experince with us , please email us support@rubeza.com if you have any outstanding requirements , if you have any further wishes from us. Kind Regards Rubeza Team

Posted 4 years ago

“I noticed that there appeared to be 2 types of pink both described as Taffy”

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Posted 4 years ago

“We like many things about this sofa. We do not like that it has sagged minorly, but noticeably within the main seat at one end.”

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Posted 4 years ago

Thank you for your review and I am sorry for the issues you have had with your order. We are always trying to improve our services and products so your feedback is greatly appreciated. If you have any outstanding issues please do get in touch with us and we will be more than happy to resolve this for you. We can be contacted 7 days a week, via Live Chat, WhatsApp, Facebook, Twitter, or the contact us form on our website. Many Thanks Furkan

Posted 4 years ago

“Don’t have sofas yet so can’t really comment. But was easy order process”

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Posted 4 years ago

Hi , There Thank you for review :)

Posted 4 years ago

“Overpriced for what it is. Manufacturing fault meant half the screws don't fit. Not super comfortable either.”

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Posted 4 years ago

“Lovely sink and vanity unit really good quality. The marble top was impressive too. We waited 4 months for this which was longer than expected but we were compensated for this, when the taps came it was unfortunately the wrong one delivered. They sorted this by sending the right one straight away. The splash-back was slightly cut bent but we didn’t want to wait longer for another, so a bit disappointed with this but overall a I’m happy with the product.”

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Posted 4 years ago

We are extremely sorry about this, this isn't usually the service we provide. We are glad that you were overall happy with everything in the end. If you are still having problems with your item then feel free to email us and we can arrange a solution, our email is info@rubeza.com. Thank you for using our service!

Posted 4 years ago

“Ordered a hold cushion and it arrived quickly but it is more green than gold so doesn’t really match”

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Posted 4 years ago

Hi , Christine Thank you for your feedback for us can you contact us furthermore help support@rubeza.com , please also you have right to 14 day's return option if you not satisfied with our item , Thank you.

Posted 4 years ago

“Overall good but could be better for the price. The front of the island and quartz top look great. However the back looks average. The base leg doesn't cover the back, leave a large gap and gaps between parts. Also back laminate is bend. They told me it will fluctuate over time. So I'm supposed to accept it being bend. I'm using it as a kitchen island with bar stools which means the back of it visible at all times.”

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Posted 4 years ago

“I bought a Sophia corner sofa. The sofa is stunning and the fabric is good. It is an expensive piece. They forgot to send the cushions with the sofa. The delivery driver very kindly called the customer service straightaway and and so did I and I was told that the cushions will be with me within a week. 10 days and several phone calls from my side later , I still dont have the cushions and I get the same answer every time I call that is " we will look into it and get back to you"! NO one calls back and neither have I received the cushions.I am extremely disappointed in the customer service of this company.The sofa is not cheap and for such an expensive piece of furniture not only they forget the important parts of it but dont bother following up and rectifying there mistake at the earliest. I would give them only 2 stars but I have given one extra star for the delivery driver who was extremely polite and helpful.”

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Posted 4 years ago

Hi , Mona Thank you for your kindly review , We will investigate our team who was not turned you up on time and we will definitely call you today and will send you missing cushions in asap. Kind Regards Rubeza Team

Posted 4 years ago

“I only sent for a fabric sample - which when it came was not the sample I asked for. However I did not get back to Rubeza as I changed my mind about the chair anyway.”

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Posted 5 years ago

“The swatch sent didn't match the colour we needed”

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Posted 5 years ago

Hi Georgina, If you received the wrong colour, we can send you a new batch. If the correct colour sample received but wasn't what you were expecting we apologise. Please let us know what we can do for you at support@rubeza.com Kind regards Rubeza Team

Posted 5 years ago

“Really good customer service and great looking sofa! Concerns about the overall quality of the sofas.”

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Posted 5 years ago

RUBEZA is rated 4.6 based on 580 reviews