Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,107 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,107 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 13th August 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered aluminium track for glass. Waited a few days for delivery tracking details which did not appear, however when I called to check was told one item was out of stock. Goods were dispatched the following day and arrived promptly. Nice quality material, has done the job nicely.”

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Posted 1 year ago

“easy to order good comunacation very quick delivery good value items.”

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Posted 1 year ago

“Fast and correct delivery”

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Posted 1 year ago

“Prompt delivery and good product. Slight damage to one corner of panel despite being very well packed but had to trim off so not an issue for me.”

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Posted 1 year ago

“Good website info, great price and speedy despatch, so excellent service from you guys. So why only 4 stars, well wrong delivery company drags you down, please find a more reliable one for all internet customers sakes.”

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Posted 1 year ago

“Bought a bath from Rubberduck as they were much cheaper than any local supplier. Delivered in good time and very good service from the courier. Would recommend to others looking for a good quality bathroom supplier.”

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Posted 1 year ago

“Prompt and friendly response to enquiries.”

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Posted 1 year ago

“Arrived 2 weeks after ordering. All well packaged happy with the quality not bad to assemble. Only minor gripe was the delivery firm didn’t get in touch to arrange a date they just turned up I was out my wife luckily was in but the shower was left outside all day until I got home as it is a very heavy unit and it was kerbside delivery.”

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Posted 1 year ago

“Looks as it says on the Tin.. Great quality product”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“Rubberduck offer good value, a quality product and helpful, friendly staff. However, the delivery did not meet these criteria for a good Customer experience. We shall be buying from Rubberduck Bathrooms again. Hopefully, the delivery company will improve by reading the Customer's delivery instructions and save everyone unnecessary stress, frustration and disappointment!”

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Posted 1 year ago

“Pleased with items and help I received when ordering though the 1st delivery of panels were a no show due to damage so were not sent but I had to make a couple of calls to find this out. Replacements sent quickly and were fine”

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Posted 1 year ago

“Item was easy to order and was despatched on time. Good service.”

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Posted 1 year ago

“Good service generally, corners mashed but that was most probably the courier monkeys.”

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Posted 1 year ago

“I first spoke to a very helpful male regarding my requirements, he helped me with measurements and reasured me the shower screen would meet my requirements. I advised I was pushed for time regarding delivery and was reasured the item would leave there stock room within 24 hours. The item was delivered within two days, well protected. I would not hesitate to use rubberduck bathrooms again.”

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Posted 1 year ago

“I nearly gave you a 5, as you were helpful, prompt (both in replying and delivering), and even gave me a free delivery on a part I had forgotten to specify in my main order. The reason you were just short of 5 was because the online description of your glass shower panel did not confirm that it included the metal edge channel. It was a fair guess that it would be included, but I had to email you twice to confirm. I'd certainly come to you again.”

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Posted 1 year ago

“Delivery was fast, communication great, even with an issue with the delivery company they sorted it, produce was top class and packaged well, but did have very slight damage, but had to cut it anyway so not an issue and expect it was done at time of manufacture as packaging was not damaged in anyway Will definitely use again. Thanks”

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Posted 1 year ago

“Products were very good. Delivery & delivery company used was very poor. Product was dispatched within timeframe but the delivery company lost the order & had to reorder the product, which caused a delay tithe job”

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Posted 1 year ago

“First impressions of the mono tap is pretty good. Delivery was good. I have changed 2 monotaps purchased from V.P. In the last 3 years that dripped after 18 months use. So I have tried rubber duck mono tap with hand turn taps which seems to be much better but time will tell.”

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Posted 1 year ago

“Had what I wanted in stock, delivered on time. Happy with the service”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,107 reviews