Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,747 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, helped to sort out what I required. Arrived when they said.”

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Posted 3 years ago

“Promptly dealt with order and shipping”

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Posted 3 years ago

“Sent out replacement damaged item with no fuss. Thank you for your quick response”

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Posted 3 years ago

“My first dealings with you - excellent I would have no hesitation in recommending you at any time.”

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Posted 3 years ago

“First class service product great”

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Posted 3 years ago

“Great service and delivery”

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Posted 3 years ago

“Very happy with my purchase, easy to order, great price, and arrived on time.”

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Posted 3 years ago

“Although there was a problem with the supply of the wrong lengths, it was replaced very quickly with no hassle and the ceiling panels look great.”

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Posted 3 years ago

“I took delivery of a bath panel. Opened to find damage. I reported it via the website contact us section, heard nothing, so had to cut damage away as needed ti get on with project. Then receive this 'how did we do ' . Won't be using again, try answering your customer queries.”

Helpful Report

Posted 3 years ago

Good morning Chris, We're very sorry to hear about the damage received. The reason for the lack of response is simply down to a miscommunication. The policy for reporting damage is outlined across the website pre-sale and again in any email sent after purchasing. As detailed, we require an email with images of the damage to be sent to the inbox that is monitored for this purpose. The form on the website does not allow for images to be sent and is not the correct channel to report damage on delivery. Had we picked up the matter before your item was cut, we would have dispatched a free of charge replacement using a tracked next day service. Again, we're sorry for any inconvenience caused. Rubberduck Bathrooms Team

Posted 3 years ago

“Order arrived promptly have not fitted items as yet but very happy so far will be using again and recommending to friends and family”

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Posted 3 years ago

“Good service and good product. Delivery was also spot on.”

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Posted 3 years ago

“Great customer service. Had an issue/ damage to product and a new part was sent very quickly and issue resolved.”

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Posted 3 years ago

“Informed of delay in sending”

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Posted 3 years ago

“Very quick very happy”

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Posted 3 years ago

“A reliable company who give good support to all the products they supply.”

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Posted 3 years ago

“Reliable service, product arrived on time, well packaged with a good back-up service provided. I have used Rubberduck in the past and will continue to use them for my bathroom and ceiling needs in the future.”

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Posted 3 years ago

“Delivery was quick.”

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Posted 3 years ago

“""”

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Posted 3 years ago

“Very efficient, friendly staff. Goods came on time and as described”

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Posted 3 years ago

“Ordered 2 x 8mm Chrome Channesl for my new shower glass. Arrived a day later than expected. 1 of the Channels was baldly scratched/marked but had to use this as plumbers were waiting to finish.”

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Posted 3 years ago

Good morning Janet, Thank you for placing your order with us, and we sincerely apologise for any inconvenience caused. The channels were packed carefully in a guttering tube to help avoid damage and dispatched as early as possible using a tracked next day service. Looking at the tracking details, we can see there was a delay in receiving the item and we can only apologise for both the delay and damage received during transit. We do have a process in place to address damage on delivery. If items are damaged during the shipping process, we offer free replacements asap. All we need is the damage to be reported within a reasonable timeframe and supporting images provided. We truly value your business, and your satisfaction is of utmost importance to us. We strive to provide a seamless and hassle-free shopping experience for all our customers, and we apologise for falling short on this occasion. Rubberduck Bathrooms Team

Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,747 reviews