Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,108 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 13th August 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. You can actually speak to a caring human, immediately. That is worth a lot. Our radiator was damaged in transit and Rubberduck replaced it the next day. No where else can you receive service like that. Highly recommended.”

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Posted 2 years ago

“Helpful post-sale support!”

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Posted 2 years ago

“Good prices and service only let down by Royal Mail delivery”

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Posted 2 years ago

“Received taps, Good service. Didn't like taps, returned at a cost of over £15 postage & still waiting for refund before choosing different ones”

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Posted 2 years ago

“I bought ornate chrome Burlington cistern brackets. They were competitively priced & arrived as expected”

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Posted 2 years ago

“Really fast delivery but unfortunately product was damaged. However, cannot fault customer service who sent out a replacement immediately!”

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Posted 2 years ago

“I was pleased by the free delivery and, even more so, by the speedy next day replacement of the bath panel damaged in transit.”

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Posted 2 years ago

“Had to phone to catch up my order but otherwise customer service was very good”

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Posted 2 years ago

“Everything arrived on time and was very well packed, so no damaged items or returns which meant that that job could be done without any lost time or missing items. The panels look great and easy to fix. Recommended!”

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Posted 2 years ago

“Product arrived on time and was very well packaged; high quality bath panels which shoukd out-live any MDF product and much more robust than acrylic.”

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Posted 2 years ago

“Delivery spot on good product, helpful driver”

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Posted 2 years ago

“The first bath panel ordered was received damaged although well packaged, so damage probably occurred during transportation. Contacted Rubberuck to explain the situation and sent photos of the damage and they immediately arranged for a replacement item to be dispatched. This was received promptly without damage. Receiving the first panel damaged was a bit of a nuisance but the matter was resolved promptly so based on my experience I would recommend the company”

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Posted 2 years ago

“As good as other suppliers but make sure you check your delivery even though courier wants you to sign before you open anything this needs sorting especially with the high delivery charge”

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Posted 2 years ago

“VERY HELPFUL BUT OUR DELIVERY HAD TO BE CHASED AS HADNT BEEN ISSUED.”

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Posted 2 years ago

“Excellent products, rapid delivery.”

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Posted 2 years ago

“Did not have correct length of bath panel ,but offered altenative without delay.Thanks,Patrick”

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Posted 2 years ago

“Communication and Delivery was good and very prompt. The manager reduced the transport cost from £55 to£30 which was appreciated and secured the order.”

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Posted 2 years ago

“Good service, The package arrived damaged, however on checking it over carefully you could see where the carrier had used it for target practice or something similar. This company was good to deal with and a lot of the stuff arrived safe because of their very good packaging”

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Posted 2 years ago

“Very good communication in regards to delivery and best price on the market . Just as described on the internet .”

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Posted 2 years ago

“Good service and even though they sent a wrong part from the list, they were straight on the case and sorted it out no problem.”

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Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,108 reviews