Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,089 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,089 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 13th August 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The panel is lovely and Rubberduck were great at helping with the tricky delivery. Delivery company shocking but Rubberduck did their best”

Helpful Report

Posted 7 months ago

“friendly and efficient responce with your helpful team.”

Helpful Report

Posted 7 months ago

“Bought a bath panel which arrived with some damage. They sent a new one out and it looks great. Would have given 5 stars if there was some sort of basic automated email response confirming the report of a damaged delivery. I was chasing them for a few days without knowing what was going on or if i was getting a replacement. They were very nice on the phone and were actively working on the replacement, just was a faff to find out.”

Helpful Report

Posted 7 months ago

“Product received as advised.”

Helpful Report

Posted 7 months ago

“does what it says on the tin”

Helpful Report

Posted 8 months ago

“Delivery expensive for one tube of adhesive/sealant”

Helpful Report

Posted 8 months ago

“Good product delivered on time”

Helpful Report

Posted 8 months ago

“Very good radiator and buying direct is way cheaper than using a well known builders merchant”

Helpful Report

Posted 8 months ago

“Quick and efficient. Slight damage to one panel edge but will not affect the work required.”

Helpful Report

Posted 8 months ago

“Happy with items and delivery”

Helpful Report

Posted 8 months ago

“The new radiator & valves I ordered arrived quickly was in good condition & exactly how it was described, I haven’t installed it yet so that’s why I’ve only given 4stars. Great service upto now thanks.”

Helpful Report

Posted 8 months ago

“On the whole I find Rubber Duck Bathrooms pretty good. They did promise to call me back a couple of times and didnt but it sounds like they were v busy. I would like the delivery messages that go out to say that it is for a Rubber Duck Delivery as you dont know what its in relation to if you are doing a lot of online ordering.”

Helpful Report

Posted 8 months ago

“Great value showers bought in the sale. Delivered in reasonable time. Thank you Rubberduck Bathrooms”

Helpful Report

Posted 8 months ago

“ordered a sinktop / cabinet unit and tap. on delivery day tap arrived unit did not, plumber unable to proceed with job having already ripped out old sink whilst waiting for delivery. On calling rubberduck, very helpful staff discovered upon calling the manufacturer they had discontinued the sink unit. They identified a new manufacturer for a re-order and got the delivery for asap, unfortunately by then i had lost the slot for the plumber and had to go without the sink for 10 days. Therefore whilst the staff were excellent in their reponse, there is clearly an issue with comms and susyems issue between manufacturer and rubberduck which needs to be resolved”

Helpful Report

Posted 9 months ago

“The seal had a dry margin down its length otherwise a good product”

Helpful Report

Posted 9 months ago

“Supplied tanking tape and sealing solution which I couldn't source locally at a good price. All arrived promptly, though I thought standard delivery charge at £15.98 seemed a little expensive.”

Helpful Report

Posted 9 months ago

“easy use web site with products as described and good swift delivery”

Helpful Report

Posted 9 months ago

“Great company Only improvement I would suggest is a little more support to packaging ties that can compress tile backer board in its box (so isn’t indented)”

Helpful Report

Posted 9 months ago

“Good prices, very helpful on the phone. Delivering the goods, literally, proved a bit of work. There were a lot of phone calls I had to make to track things down and make sure I was getting what I was told. All good in the end and yes I would use them again.”

Helpful Report

Posted 9 months ago

“Bath panel as described (though not as white in colour as would have wished) fair price and timely delivery. As panel is two piece l feel instructions could be clearer / a bit more helpful, eg to drill from rear and how (tips) to achieve accurate height to connect the two pieces.”

Helpful Report

Posted 9 months ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,089 reviews