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Rubberduck Bathrooms Ltd Reviews

4.7 Rating 11,451 Reviews
92 %
of reviewers recommend Rubberduck Bathrooms Ltd
Company Reviews Product Reviews
3,151
 Metrics Info
4.7
Based on 11,451 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Rubberduck Bathrooms Ltd Reviews

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent customer service, prompt response. 1 star deducted due to a cosmetic issue with my purchase, the matter was dealt with fairly. I’d be happy to use this company again.”
Helpful Report
Posted 5 months ago
Richard Lawrie
Verified Buyer
“The ordering etc was fine. A slight prob with getting the link used to trace delivery progress, but the order arrived in good time.”
Helpful Report
Posted 5 months ago
Jack Banks
Verified Buyer
“They always pick up the phone which is something in this day and age! A bit random on emails but great when you ring them. I had a few issues with my orders but all resolved once I rang them up.”
Helpful Report
Posted 5 months ago
Sameer Maganji
Verified Buyer
“Happy with the products, however we ordered two items, one received within three days but the second item is yet to be delivered at 122 Tipton Road, DY31BY.”
Helpful Report
Posted 5 months ago
Ian Howard Achew
Verified Buyer
“Even though I had to wait for an out-of-stock product I was informed when I was likely to receive the product and it was delivered promptly. The product was very reasonably priced and ideal for the job I was undertaking overall a good buy.”
Helpful Report
Posted 5 months ago
Melvyn Edward Giles
Verified Buyer
“Slight delay on the order but sorted quickly by the customer services and arrived then as promised.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Panels are nice. Not impressed that you pay £45 for delivery for them to leave it outside because they’re not allowed inside of the house. Something that’s not very considerate for elderly people or people with disabilities. Plus, it’s extortionate.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Overall a good experience with this company. Unfortunately it arrived damaged in transit the first time but Rubberduck was very quick to sort it out and send a replacement via a different method. Would use them again. Good customer service.”
Helpful Report
Posted 5 months ago
Clare Bromell
Verified Buyer
“You dealt with my issue of a dropped screen swiftly and effectively. I was skeptical that the hinges were the problem, but you were right. One of the hinges swapped over was faulty, so with the replacements, the screen is now fine again. Your service was excellent, I have given only four stars because the issue arose in the first place, but the service I received was first class. Thank you.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Issue with original order but really solved. Decent quality.”
Helpful Report
Posted 6 months ago
Glen Minshull
Verified Buyer
“The service was good , could do with more information delivery wise. Thank you”
Helpful Report
Posted 6 months ago
Tony Luckett
Verified Buyer
“good panels”
Helpful Report
Posted 6 months ago
Mr Jeremy Nelson
Verified Buyer
“Ordering was easy/straightforward and pricing competitive. Ordered items came from two sources - one gave plenty of information regarding proposed delivery date/time but the other provided quite late notice.”
Helpful Report
Posted 6 months ago
Pat Strickland
Verified Buyer
“Good price and excellent delivery on sink and tap. However 1 multi panel was damaged and still waiting for a replacement. Rubber duck quickly on the case but supplier dragging their heels. Prices keen and support by phone good.”
Helpful Report
Posted 6 months ago
JOHN BEAN
Verified Buyer
“Items well packaged and delivered in very good time. The statement 'check your items' needs to be applied totally. The items I received were extremely well-packaged and the original factory packaging was intact so felt no need to split out all 25 pieces to check. I suggest others do so as, during installation and removing items from the original packaging we discovered one item had manufacturing faults. Fortunately, 24 items made up the complete installation so the faulty item caused no problem. I reported this to Rubberduck but as yet have had no response.”
Helpful Report
Posted 7 months ago
Chrissi Nettleton
Verified Buyer
“The bathroom tap I ordered arrived promptly, however was the incorrect colour. We didn’t realise this until a couple of weeks after as there was a delay with the bathroom fitting, however they quickly arranged for the mistake to be corrected and sent the correct colour tap which arrived a couple of days later. The tap itself appears to be good quality and as described 👍🏼”
Helpful Report
Posted 7 months ago
Ian Pattenden
Verified Buyer
“Good range and delivery, but a few items could have been better. 1. I found the shower screen cheaper once it had arrived. 2. There were quite a few separate desliveries for one order 3. None of the abacus kit comes with any instructions”
Helpful Report
Posted 7 months ago
Michael Chalk
Verified Buyer
“Part wasn’t as described but hey did send out another curtain rail foc, so can’t complain”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“swift delivery”
Helpful Report
Posted 7 months ago
Anne West
Verified Buyer
“A good website made easy selection. The kitchen sink arrived quickly and in good condition. The product looks good. Generally pleased, my only reservation is that the metal is a little thin but having looked around all sinks seem to be like this now. Would happily use these sellers again.”
Helpful Report
Posted 7 months ago
Rubberduck Bathrooms Ltd is rated 4.7 based on 11,451 reviews
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