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Rubberduck Bathrooms Ltd Reviews

4.7 Rating 13,141 Reviews
92 %
of reviewers recommend Rubberduck Bathrooms Ltd
4.7
Based on 13,141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Rubberduck Bathrooms Ltd Reviews

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Rubberduck Bathrooms Ltd 5 star review on 19th August 2025
Anonymous
Rubberduck Bathrooms Ltd 5 star review on 24th July 2025
Joanne Rudland
Rubberduck Bathrooms Ltd 5 star review on 9th June 2025
Claire Jackson
Rubberduck Bathrooms Ltd 1 star review on 15th May 2025
Josh Chambers
Rubberduck Bathrooms Ltd 5 star review on 14th May 2025
Kevin Hanley-Dove
Rubberduck Bathrooms Ltd 5 star review on 14th May 2025
Anonymous
Rubberduck Bathrooms Ltd 1 star review on 8th May 2025
Craig Bryant
392
Anonymous
Anonymous  // 01/01/2019
The items were good quality and a reasonable price
Helpful Report
Posted 7 years ago
Thank You For Your Order & Review. How could we improve our service to make us a 5 star company? Thank You Regards Rubberduck Bathrooms
Posted 7 years ago
Whilst Rubberduck Bathrooms were very good with communication and delivery, the shower pod I ordered had totally useless instructions on how to assemble. It took 2 competent people 2 days. If manufacturers would give clear instructions, which surely would not be difficult, then a lot of complaints would be removed. I do feel suppliers should raise this issue with manufacturers or nothing will change. The irritatiopn of poor instructions make the supplier look bad
Helpful Report
Posted 7 years ago
Great product Quick efficient delivery
Helpful Report
Posted 7 years ago
The Delivery was on time, and I was kept informed of when to expect the delivery driver. Unfortunately the part was damaged which I did not spot until after signing. This has cost me the whole value of the parts as Rubberduck do not accept returns. I shall be shopping elsewhere in future.
Helpful Report
Posted 7 years ago
Shower panel not fitted yet but looks amazing and am very excited. Purchase and delivery hassle free until I asked the driver if we could take the parcel 1/2 mile (3.5 mins) further on the road to my son in law so he could check it over as my husband had been called into work unexpectedly, and he was rude and surly. I even drove my car in front of him to show him the way! Thanks Jimmy (name on his hi vis vest) you spoiled what had been a really positive purchasing experience! ????
Helpful Report
Posted 7 years ago
No problems
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Posted 8 years ago
I don't know whether to be incredibly impressed or incredibly frustrated. I placed an order for 2 new towel radiators at 10am. The next day before lunch my Wife told me that they'd been delivered by TNT. Now that's fantastic service. The only negative is that I didn't receive an order acceptance e-mail or even a notice that they'd been dispatched so it was pure dumb luck that someone was in to receive them. Overall, I'm very impressed with the service, but a bit more communication wouldn't go amiss!
Helpful Report
Posted 8 years ago
Thank you for your order. Sorry you didn't get a confirmation or dispatch notification. We will have our team look into this to see if there was an issue or a breakdown in comunication between departments. How ever the emails might have landed in your spam/junk box.
Posted 8 years ago
Great product ,delivered on time.
Helpful Report
Posted 8 years ago
Very good experience. It seems to be a smaller company than some of the other bigger, higher proflie companies but they have a good range of products with the exact shower tray and enclosure that I was looking for. Very good value and quality with quick delivery. The delivery chap was very helpful and phoned to give a delivery time. The only minor improvement would have been some personal contact from customer service about the order (ie. email) rather than just the automated order confirmation and the call from the courier service. Would definately use again.
Helpful Report
Posted 8 years ago
Arrived quickly
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Posted 8 years ago
Refunded item immediately as couldn't be delivered within timescale
Helpful Report
Posted 8 years ago
Arrived on time and in good shape , only one problem but I heard there was not enough that they Adhesive for 3 panels
Helpful Report
Posted 8 years ago
Despite an delivery date being supplied the order failed to arrive. Customer service aka Ashley was very apologetic and sorted out the problem and my goods arrived the next day. It wasn't rubberneck bathrooms fault but their supplier.
Helpful Report
Posted 8 years ago
Responded quickly to complaint re damaged panels received. Sent replacements quickly. Nice product. Easy to install - much easier for bathrooms than tiling and looks good - if you like sparkles.
Helpful Report
Posted 8 years ago
Extremely efficient Thanks. John Fenwick
Helpful Report
Posted 8 years ago
Ordered the Grant Westfield collection and since its delivered straight from the manufacturer, there were a few issues with missing items, no communication. Having said that, rubberduck's team did well to find out information for me and helped our items get delivered on time. Only gave 4 stars but would use again.
Helpful Report
Posted 8 years ago
Friendly, helpful and fast response...however, so fast that arrived without any notification so system breakdown somewhere between Rubberduck and manufacturer of panels
Helpful Report
Posted 8 years ago
Thank you for the order and your review. We will have a look at the way orders are processed through the showroom to help improve the speed and level of communication/notification
Posted 8 years ago
Very good service and quick delivery only thing was the package was damaged on our product
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Posted 8 years ago
Competitive pricing and prompt delivery.
Helpful Report
Posted 8 years ago
The products were easy to view, plenty of samples sent when requested and very helpful with email enquiry. They arrived within 4 days of ordering.The panels haven't been fitted yet but they look good and I'm looking forward to having a nice bright bathroom.
Helpful Report
Posted 8 years ago
Rubberduck Bathrooms Ltd is rated 4.7 based on 13,141 reviews