Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,608 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service, excellent quality of swivel basin tap although I don't know the make. Fast delivery too.”

Helpful Report

Posted 1 year ago

“Excellent. Had one item with a defect. Without any quibble they sent a replacement straightaway. Good customer service.”

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Posted 1 year ago

“The items I wanted, metal channels for the edge of glass shower doors was not available from any local hardware shops, so I found you on line and you had exactly what I was looking for. The ordering, purchase and delivery were conducted very efficiently and I am very grateful.”

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Posted 1 year ago

“I was recommended to use you by an experienced fellow tradesman. Placing the order was very straightforward, however the bath panel was delivered damaged (large area was cracked). I realise damage can happen in transit, but this was obviously damaged before the outer packaging was used afterwards. My main disappointment is that I issued an email within half an hour requesting a new panel explaining the inconvenience it's caused to my customers. I've not received any correspondence since the complaint! It's a real shame as I was looking for a company I could trust for my supply of bathroom products.”

Helpful Report

Posted 1 year ago

Good morning Mark, We're very sorry to hear about the issues with your delivery. We've checked for an email informing us of the matter this morning but we can't see anything, this review is the first we have heard of any problem. A member of the customer service team has tried to call this morning but could not get through on the number provided. If you would like to contact us at your earliest convenience, we would very much like to get to the bottom of the matter. Rubberduck Bathrooms Team

Posted 1 year ago

“Overall a very good service but was disappointed with product ! Deluxe model did not fulfil expectation”

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Posted 1 year ago

“Arrived promptly and well packed .Loved the little duck. Build not yet ready for installation.”

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Posted 1 year ago

“Excellent service. Delivered on time and in full. Recommended.”

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Posted 1 year ago

“Best service I have ever received!!!!! Many thanks.”

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Posted 1 year ago

“great thank you”

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Posted 1 year ago

“Great service, product and price thanks !”

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Posted 1 year ago

“Good product and quick delivery.”

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Posted 1 year ago

“Very helpful phone conversation with your counter sales. Excellent product. Brilliant service. Thanks very much. Will recommend you in the future”

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Posted 1 year ago

“I bought a bath panel It came on time Open it no damage It is a very solid good looking piece fitted very well with out cutting 👍”

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Posted 1 year ago

“Very happy with tap would recommend it”

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Posted 1 year ago

“From ordering to delivery, everything worked well”

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Posted 1 year ago

“Rail had come out of tube packaging and was scratched and slightly bent, luckily I was able to cut the damaged part off. The end of tube only had a small amount of packaging tape on it and the rial easily broke through, it needed cardboard or a plastic cap over the end”

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Posted 1 year ago

“Very pleased with the quality of these panels and speedy delivery,would recommend this company”

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Posted 1 year ago

“I bought Multipanel bathroom wall panels. Not only were they much cheaper than other sellers but they were very helpful when I rang with a query before placing the order. I can thoroughly recommend Rubberduck Bathrooms and I wouldn't hesitate to use them again.”

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Posted 1 year ago

“Very happy with the product and the service”

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Posted 1 year ago

“No problem with Rubber duck at all. Lakes bathrooms, however, who manufactured the item we ordered, were less helpful and I had to put in a lot of effort to pin them down about delivery. I feel that if Rubber duck had been responsible for delivery it would have been a different story.”

Helpful Report

Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,608 reviews