Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,898 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 11th November 2026

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced, great service, like that they call you to arrange a delivery date.”

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Posted 3 years ago

“Good response on my order - though wrong product was sent, it was replaced asap. Product (Durapanel shower wall) is good quality”

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Posted 3 years ago

“Amazing customer servicer. We had a pieces of cladding damaged on arrival and Rubberduck Bathrooms sent another free of charge and swiftly.”

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Posted 3 years ago

“Fabulous quick and efficient service. Ordered a Roman bathroom product which was a fraction of the price from my local plumbers merchants. Cannot recommend this company enough.”

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Posted 3 years ago

“Needed a replacement cistern as mine had died. Came next day which was great. Tracking info was also good.”

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Posted 3 years ago

“Amazing service , only buying a small item , shower pump mat, works a treat, received day after ordering and it was a bank holiday weekend!”

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Posted 3 years ago

“Very good and efficient customer service.”

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Posted 3 years ago

“What an absolutely fantastic company to do business with. Your people on the end of the phone are very professional and very helpful. The delivery is very fast. Altogether an excellent service from start to finish. Thank you very much.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Delivery was on time, unfortunately we weren’t able to check package upon delivery and when it did get used it was discovered that quite a lot of the panels were damaged, however an email with pics was sent to supplier and they did over look their 24 hour damage check policy and sent us new panels, Pamela are quite flimsy and easily damaged so care needs to be taken when putting up looks great though would definitely buy from this company again”

Rubberduck Bathrooms Ltd 5 star review on 14th April 2023

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Posted 3 years ago

“Product arrived quickly and as described. I couldn't ask for more”

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Posted 3 years ago

“There was a bit of a mess up with the delivery, but their customer support was good and it was all sorted in a couple of days. I'd use them again.”

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Posted 3 years ago

“Excellent quality product-Halite panel and plinth. Really quick delivery. Great service.”

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Posted 3 years ago

“Very Poor I ordered a corner chair )to be tiled, came 6 weeks late, came incomplete, didn't fit. Wanted a full refund as it wasn't fit for purpose, I've had involve bank..night mare..steer clear”

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Posted 3 years ago

Good morning Kevan, We're very sorry to hear about the issues surrounding your order. Looking at the details, we can see the item ordered was indeed out of stock with the manufacturer at the time of ordering and we communicated that detail as soon as we were made aware. Rather than cancel and refund the order as we offered at the time, you asked that we wait for the item to come back in to stock and dispatch it as early as possible. On dispatching the item, it turned out you had purchased an item that wasn't suitable for your installation and needed to return it. We agreed but you were not happy about having to return your item yourself. We can only apologise for the initial delay on receiving your item. Rubberduck Bathrooms Team

Posted 3 years ago

“Nice easy purchase, parts were extremely well packaged ensuring no damage occurring. Would definitely use again Eddie Allen”

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Posted 3 years ago

“Excellent robust product and feels like real quality. the movement of the taps and head is smooth and firm. Seriously recommend this product, service and delivery, spot on, thank you...”

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Posted 3 years ago

“Did not receive order”

Rubberduck Bathrooms Ltd 1 star review on 14th April 2023

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Posted 3 years ago

Good morning Mr Steyn, We're sorry to hear you've not received your item, this review is the first we've heard of any issue. Looking at the order and tracking links provided, you placed your order with us on the morning of the 24th and your item left us on a DPD next day service at 12:33pm that same day. It would appear the DPD driver attempted delivery on the 25th but could not reach anyone at the property. The item was rerouted to a local pick up point and has been waiting for you to collect since then. If you need anything further from us by all means give us a call and we'd be more than happy to help. Rubberduck Bathrooms Team

Posted 3 years ago

“Great company. Good products at the right prices. Delivered as expected on time.”

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Posted 3 years ago

“Excellent service goods arrived quickly & in perfect condition great tap was a great addition to our new basin would happily order from company in the future”

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Posted 3 years ago

“Ordered a part to complete my shower installation but they forgot to dispatch it! I was just glad I phoned to see where it was.”

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Posted 3 years ago

Good morning Alan, We're sorry to hear you feel the service could be improved. Looking at the order details, we can see the glass channel is stocked in our warehouse. We were waiting on a stock order to come in to us before we could dispatch to you. When you called, we found the stock order had not come in to us as expected. Rather than wait longer for them to come in, we decided to have the manufacturer send the item directly to you to help minimise the delivery window. The item arrived a day later than the ETA provided. Sending small items direct comes at an extra cost to us but we did so to ensure a better service to our valued customers. We're sorry to hear this wasn't the service level you expected. Rubberduck Bathrooms Team

Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,898 reviews