Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 6,242 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“I bought this as a present for Christmas, so it's not yet been used, but looks great. I received a fantastic - fast and easy - service from Roy's. Thank you.”

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Posted 2 years ago

“Waited 2 weeks. There was a tracking number, which DHL said it was never received by them. Gave Roys a call to see where it was, to be told they would investigate. Next day a refund. No call or apology. This was a christmas present, luckily managed to source from somewhere else. Unfortunately Will not buy from these again.”

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Posted 2 years ago

“The large Sherpa fleece blanket that I ordered arrived in super quick time ... it's a beautiful, good quality, fleece blanket, as described. Good value for money and well packaged. I can't fault the service I received in relation to my purchase. Thank you.”

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Posted 2 years ago

“Excellent service throughout - competitive price and very prompt delivery with email updates on order progress. Wouldn't hesitate to purchase from Roy's again. Very nice Joules Derwent coat as well ice snug fit. 5 stars around.”

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Posted 2 years ago

“I'd forgotten to add my delivery address to my order, which defaults to sore delivery. Customer services initiated contact with me immediately. Ezcellent customer service.”

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Posted 2 years ago

“Possibly the best service I've ever received.......... The efficiency with which I was notified the order had been completed, the notification the courier was going to pick the item up and the arrival of the item, was incredible.”

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Posted 2 years ago

“I was happy with my purchase just only one small thing spoiled it for me, you have free delivery on orders from £39.99 and more, but my purchase was £39.98 so for one penny I had to pay for delivery extra £4.99. Other than that I would like to recommend to shop at your company again. Nice choices of products and reasonable prices as well.”

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Posted 2 years ago

“I received my cushion within a couple of days ,excellent service would definitely use again.”

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Posted 2 years ago

“Fast delivery, packed well. Tracking good.. would buy from again! 😊”

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Posted 2 years ago

“Fast delivery and really pleased with my purchase”

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Posted 2 years ago

“I ordered a very competitively priced Radley bag and it arrived well packaged the next day (on the free standard delivery option). The bag was beautiful but much smaller than I envisaged (no fault of Roy’s) so I returned the item. The refund was dealt with promptly & customer services were very helpful. This was my first order with Roy’s and I will definitely use them again.”

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Posted 2 years ago

“Searched for the item and found it on here at the best price and free delivery too. Quick delivery also. What more can you ask for ? 👍”

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Posted 2 years ago

“Lovely looking garland”

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Posted 2 years ago

“I bought a lovely blanket at Roys! It was 2x cheaper than on any other website so I was a bit wary. But it was a very high-quality blanket and it arrived promptly, nicely wrapped and with a lovely delivery note. I am impressed! I will purchase fro Roys again for sure.”

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Posted 2 years ago

“Fast process great retailer”

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Posted 2 years ago

“My time was delivered quickly and I found the customer service very good.”

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Posted 2 years ago

“Placed order online. Did not get confirmation e mail or when it was ready to collect. Also tried ringing the store and was disconnected twice. Went to the store and by chance the item was there waiting for me . Luckily the staff in the toy department were very helpful.”

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Posted 2 years ago

“I would give a 5 out of 5! Great prices and super fast delivery. The one present I wanted to get and Roy’s had it, and at a better price than other places that were all sold out. Highly recommend!”

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Posted 2 years ago

“Super happy to find this hat, which was delivered well wrapped and amazingly quickly. A definite 5 stars from me. Thank you - will look again on Roy's of Wroxham website for further purchases.”

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Posted 2 years ago

“Great store, friendly staff and very helpful. Would definitely recommend x”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 6,242 reviews