Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,741 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Five star service as usual.”

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Posted 3 years ago

“Very fast and efficient service”

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Posted 3 years ago

“Item purchased was average quality and did raise some worries, but knowing the roy’s guarantee is good am reassured”

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Posted 3 years ago

“Ordering from Roy’s was easy & parcel arrived quickly. Unfortunately the jacket had to be returned as colour not same as photo on website. Otherwise excellent.”

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Posted 3 years ago

“Brilliant service and a good price”

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Posted 3 years ago

“Great product and service.”

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Posted 3 years ago

“Great service as usual - brilliant store and staff are very helpful and friendly. Just wish the website was a bit better to order from as they sell so much more than is offered on line. Have been using their store in Dereham (and a few times at Wroxham) for 25 years. Has a lovely cafe as well - do some good value shopping and stop for a cup of tea and something to eat. Fabulous.”

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Posted 3 years ago

“I ordered two items and received one as I was told upon arrival they had no stock of the other item. Overall it was a decent shopping experience though I was a bit bummed.”

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Posted 3 years ago

“I was very happy with my order and collection of log roll garden edging, the staff were very welcoming & helpful and the order was ready as I had been informed......Thank You”

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Posted 3 years ago

“very good service, cannot be faulted”

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Posted 3 years ago

“Excellent Service!”

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Posted 3 years ago

“I ordered online to collect from North walsham, had an email to say order was ready, i stood at loading place 4 over half hour and after ringing 4 times for attention I had to go in the shop to get my soil, I thought it was going to be easier to order online but ended up wasting time. I was told no one is in warehouse anymore so why is there a bell to ring for attention? In the end it would have been quicker and easier just to go into shop. I was nit impressed at all.”

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Posted 3 years ago

“Quite a lot of clumps of compost that need to be broken down”

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Posted 3 years ago

“Outdoor wall clock received with bent casing where two halves close together. Obviously had not been inspected in box prior to dispatch. As case metal is soft, it was easy enough to knock it back into shape and tape over the remaining gap to try and prevent water ingress, however. Order was not quickly despatched, but wasn't unduly slow either.”

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Posted 3 years ago

“Wife thinks they are great for growing salad goods.”

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Posted 3 years ago

“Excellent prices, great delivery. I highly recommend ROYS”

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Posted 3 years ago

“Great value- the best price available online. Fast service and good communication. Very pleased and can recommend.”

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Posted 3 years ago

“Excellent speedy service and prompt delivery. Very happy with the product.”

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Posted 3 years ago

“Great product and quick delivery”

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Posted 3 years ago

“Ordered online and got my son-in-law to pick it up and you gave him the wrong item so not pleased I then had to go back to the store and sort it out!”

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Posted 3 years ago

Roys of Wroxham is rated 4.9 based on 5,741 reviews