Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,608 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

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“The store had no real system for on-line orders.I had my order number but the store doesn’t use the order numbers,They ask you what product you ordered and try and find it.They found my Lego but couldn’t find my name on the computer.Waited nearly 30 minutes for the deputy manager to come and sort this out .She didn’t speak to me ,In fact she ignored me ,the shop floor worker was left to apologise to me she was very nice but a bit simple like must of the staff in that store”

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Posted 3 years ago

“Great product and super fast delivery. Will definitely use again . Thank you”

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Posted 3 years ago

“didnt realise Roys did a click and collect service which was as quick and easy as Amazon with no problems at all for my purchase one happy customer”

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Posted 3 years ago

“Ordered on line. Very easy.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent service speedy good website and customer service.”

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Posted 3 years ago

“10/10! Instant reply to my query for a specific colour product. Arrived in timely manner!”

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Posted 3 years ago

“I used to shop in Roys many years ago, when we lived in Norfolk. We now live in Cumbria, but I was delighted to see that Roys stocked the exact William Morris design place-mats I was looking for, and for the best price! They arrived very quickly, and are even better quality than I had expected, so thank you Roys ..... I'll be back!”

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Posted 3 years ago

“Excellent service and quick delivery.”

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Posted 3 years ago

“Excellent, tho the delivery was a large box and just left outside my house when no body was in? I'd question your service....”

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Posted 3 years ago

“No problems great thanks buy from again”

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Posted 3 years ago

“Great customer service. Fast delivery, reasonable pricing. Wouldn’t hesitate to use them in the future.”

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Posted 3 years ago

“My order arrived the next day and I'm very happy with my purchase.”

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Posted 3 years ago

“Not received my order yet so cannot comment on product. Can comment on delivery as I ordered it at 9:50am 7 days ago and I have still not received it. On my order it states delivery will be two working days if it’s ordered before 11am. So I ordered it last Wednesday so should of had it on Friday. Still not had it and it is now Wednesday. But I received this request for feedback??”

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Posted 3 years ago

“6 table mats delivered promptly and in perfect condition, Thanks.”

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Posted 3 years ago

“Great service and excellent speedy delivery at competitive prices”

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Posted 3 years ago

“Quick delivery and quality items...very happy”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“Very pleased with the puppet.”

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Posted 3 years ago

“Great toy prices and excellent delivery. Highly recommend”

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Posted 3 years ago

Roys of Wroxham is rated 4.9 based on 5,608 reviews