Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,740 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actual jacket is fine but it wasn’t the one I ordered. The image on the website was of a blue joules jacket with dogs on. The one that arrived is blue but has white stripes and large flowers. Review reflects the clear error on the website. Jacket kept as it was needed and on checking is no longer available to view on the site.”

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Posted 3 years ago

“Lovely dress delivered promptly in cardboard packaging. Very pleased. Thank you.”

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Posted 3 years ago

“Super quick delivery”

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Posted 3 years ago

“Very good service, I ordered online and collected from North Walsham shop very easily.”

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Posted 3 years ago

“No hassle - well packaged and a speedy delivery. Would definitely recommend and will use again . Thank you.”

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Posted 3 years ago

“Amazing service! Would highly recommend!”

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Posted 3 years ago

“Great service, received the items quickly.”

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Posted 3 years ago

“Not used product (pool) yet however service and delivery were excellent. Happy to support regional store which sells goods at a competitive price.”

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Posted 3 years ago

“Very efficient service, thank you”

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Posted 3 years ago

“Really good value, speedy delivery using easily recyclable packaging.”

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Posted 3 years ago

“Super simple website to use, speedy delivery & great communication. Would definitely buy from here again.”

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Posted 3 years ago

“Excellent price and fast delivery, arrived on time”

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Posted 3 years ago

“First assistant I asked where to collect my click and collect order (ground floor) was so lovely and helpful, and said i could collect my order from her when i had finished. I went up to first floor to browse and remembered that there was an item I had forgotten to get off the shelf on ground floor. I went to get said item. Went to pay and asked if I could collect my click and collect order. She rudely told me that you can't collect said orders on ground floor and had to go to girst floor. I'm disabled and on crutches with a thumb and wrist support on. This was unfair! I did make a complaint to the lovely assistant on first floor. She couldn't have been more helpful. I have been coming to Roy's of Wroxham for over 20 years whilst on holiday, but am now a local and never received any horrible experiences before. This lady that gave poor customer service has made me think twice about asking any member of staff for help.”

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Posted 3 years ago

“Good company to deal with very pleased with my purchase of a Barbour jacket at a very good price”

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Posted 3 years ago

“Bought steamer for daughter. It had to be genuine stainless steel as some things so labelled are not. She Tested with a magnate which didn't budge or slide ,daughter pleased with my choice for her.”

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Posted 3 years ago

“These shoes are so nice, perfect for my husbands swollen feet, easy to get on and off. Fabulous price . As for Roys the shop was amazing the meat counter was amazing and the staff were so pleasant especially on the tills and in the café where they served up a delicious panini for us. 100% top store in wroxham will be back again soon”

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Posted 3 years ago

“The products were good and arrived on time.”

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Posted 3 years ago

“Excellent price”

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Posted 3 years ago

“recommended”

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Posted 3 years ago

“Five star service as usual.”

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Posted 3 years ago

Roys of Wroxham is rated 4.9 based on 5,740 reviews