Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,613 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

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“Despatched very quickly 😁”

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Posted 4 years ago

“Excellent product and service”

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Posted 4 years ago

“I ordered and paid for 2 games only to be emailed the next day to say one was out of stock, which was fine as I W as refunded promptly and the other game arrived within a couple of days. Good service.”

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Posted 4 years ago

“Very good would use again”

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Posted 4 years ago

“Speedy delivery thank you and gonk put a smile on our daughter’s face”

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Posted 4 years ago

“Order arrived quickly and well packaged. I would certainly order from them again.”

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Posted 4 years ago

“Ordered the light up Gonks and love them! The only `issue` that I had is I didn't know what size batteries j needed (not in the description), so I had to be patient before these little fellas got put out :) they look fab and I'm ordering some for my sister too Delivery was quick and ordering easy”

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Posted 4 years ago

“Very prompt delivery. Thank you”

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Posted 4 years ago

“Roys provided exceptional service”

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Posted 4 years ago

“Really impressed, was really quick and a lovely toy thank you”

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Posted 4 years ago

“I was extremely impressed and ease of ordering - i bought some Christmas window lights that were sold out everywhere local to me. I ordered online on Monday and they were delivered Tuesday! Amazing service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Goods come very quickly very impressed5 out of 5”

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Posted 4 years ago

“The order arrived well packed and in good condition. Very pleased with the way the transaction was handled.”

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Posted 4 years ago

“Love my gonks, so cute and soft”

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Posted 4 years ago

“Great service and delvery.”

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Posted 4 years ago

“APPALING customer service. Goods not received & despite numerous emails ... not one response. I will be taking further action to recover the £40 I am now out of pocket. Shame on you Roys”

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Posted 4 years ago

Good afternoon, Thank you for your review. As previously said in emails to you, DHL have not had any scans of your parcel since the 16th. We had opened a case regarding your parcel and yet still to hear their response. As requested we have refunded your order in the meantime and asked DHL to return the parcel to us if found. Kind regards, Roys Customer Service Team

Posted 4 years ago

“I recently order a gift for a Christmas present. Arrived promptly and well packaged. Thank you”

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Posted 4 years ago

“Very friendly and helpful staff, always someone more than willing to help.”

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Posted 4 years ago

“Extremely pleased how order was managed. Ordering was easy and delivery was very quick. Item was well packed. Would certainly use Company again and recommend to others.”

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Posted 4 years ago

Roys of Wroxham is rated 4.9 based on 5,613 reviews