Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.85

4.9 Rating 6,264 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service again! I order these puzzles for my 88 year old nan to keep her occupied during lockdown. She enjoys the challenge and the slightly larger puzzle pieces help too. I hope you continue to stock these puzzles as they are becoming harder to find. I will definitely be odeing again.”

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Posted 5 years ago

“Ordered one day, delivered the next. Excellent service”

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Posted 5 years ago

“Excellent service. Product as described.”

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Posted 5 years ago

“Staff always helpful and felt extremely safe in the store during this difficult time.”

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Posted 5 years ago

“Five Stars I ordered two items from Roys of Wroxham, unfortunately they both arrived damaged. However, both items were quickly replaced and exchanged at the doorstep. Excellent customer service, would not hesitate to recommend Roys of Wroxham. Delighted with the items bought and will definitely buy from them again.”

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Posted 5 years ago

“Amazing stock great service and swift delivery highly recommend will be using them again”

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Posted 5 years ago

“Excellent service my product was delivered very quickly. Definitely recommend Roy’s.”

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Posted 5 years ago

“I purchased a pair of walking boots as a gift for my husband. Purchasing was easy and the package came earlier than anticipated, all good on that front. However, to my surprise, when he opened the box the boots had attached a price tag with a price £10 cheaper than what I paid for. I contacted customer service straight away and with their apologies, they refunded the difference. Seems like they treat customers fairly and accept when a mistake is made, which is a delight.”

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Posted 5 years ago

“Dear Sirs, Just to let you know that the above order arrived safely yesterday. It was for 10 large Cottage Garden Rings – item code 38902156. I will be writing to Tom Chambers to let them know how helpful and efficient that your Company has been. With Many Thanks. Barbara Allen”

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Posted 5 years ago

“Having visited your store in Wroxham a couple of years ago on holiday in Norfolk I was delighted to order from you online when you came up on my google search. Very straightforward website and information re delivery that was spot on and love the one hour delivery slot window br DPD.”

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Posted 5 years ago

“Very satisfied with the service from start to finish.recieved regular updates as to when I would receive my purchase.it arrived in perfect condition & exactly as advertised.”

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Posted 5 years ago

“Good price, quick delivery.”

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Posted 5 years ago

“So pleased with my order, quick delivery and I love my new kettle from Tower ;) x”

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Posted 5 years ago

“Great helpful people”

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Posted 5 years ago

“I would highly recommend Roys of Wroxham. Their customer service was excellent. I needed to purchase some Pyrex dishes urgently but was having trouble on line. I called the store, they confirmed stock was available, helped me with my on line order, called me to say the items had been picked, packed and dispatched the same day. The order arrived on time and was exactly as advertised. Good quality and perfect condition and also the best price I had found anywhere and with free postage! Friendly, courteous staff and I’m very grateful to them for their help.”

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Posted 5 years ago

“The product (a Russell and Hobbs kettle) was fairly priced, it was well packed and delivery was speedy.”

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Posted 5 years ago

“Order arrived very quickly and it was well wrapped. Very pleased with the service, thank you. Would certainly use again.”

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Posted 5 years ago

“Ordered, paid, delivered earlier than stated. What more can yu ask? Certainly recommend Roys of Wroxham”

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Posted 5 years ago

“Very efficient, pleasant, helpful staff.”

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Posted 5 years ago

“Quick delivery, no problems, happy with service.”

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Posted 5 years ago

Roys of Wroxham is rated 4.9 based on 6,264 reviews