Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.85

4.9 Rating 6,275 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very third rate”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for posting your recent review. We are sorry to hear of this. It seems you placed two orders for the same item. Please see below the order numbers and times the orders were placed. 1. 000028491 - 23 Aug 2020, 08:58:12 2. 000028698 - 26 Aug 2020, 11:23:28 We will of course accept your return and refund this once we receive it back. Kind regards, Roys Customer Service Team

Posted 6 years ago

“Great customer service all round. I mucked up my order ordering two items the same. The response to my emails were very quick and they were also very promt sorting the order and refunding for one item. The item was well packaged as described and arrived very quickly. Will definately use roys again and recommend them for the fab service”

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Posted 6 years ago

“Excellent quality. Very prompt delivery. Well packaged to protect watering can from damage. Thank you!”

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Posted 6 years ago

“Straight forward easy to use website. Very competitively priced. Delivery was far quicker than what was stated, which was a really nice surprise.”

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Posted 6 years ago

“I repeatedly contacted customer services to find out when the delivery would be, as the tracking code did not work. I was unable to narrow down the window of delivery to smaller than 7 days! In the end, it turned up by surprise quicker than expected, and as a result was left unattended in a open corridor of my building for a couple of days. This is what I wanted to avoid, hence my approaches to customer service.”

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Posted 6 years ago

“Very good service parcel arrived quickly when it said it would”

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Posted 6 years ago

“Very good and quick delivery”

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Posted 6 years ago

“Arrived in a timely fashion and well priced. I will certainly be back”

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Posted 6 years ago

“I do not live locally so had not heard of Roys before. There was a particular coat from Joules that I was searching for which Roys had in stock. I ordered at around noon. The coat arrived within 24 hours. Excellent fast service.”

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Posted 6 years ago

“Shirt arrived very quickly and wrapped well. Very pleased.”

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Posted 6 years ago

“Excellent value, great communication and quick delivery. Thank you”

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Posted 6 years ago

“I might have done this twice. Never mind. Good service from you and thank you.”

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Posted 6 years ago

“The price was right , the delivery fast so excellent service all round .”

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Posted 6 years ago

“Item arrived quickly and in great condition , very pleased with the service”

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Posted 6 years ago

“In spite of a glitch during ordering (an error message saying the item was out of stock after payment had been made) my oven gloves arrived very quickly. Thanks also to customer services for quickly confirming that the order had in fact gone through. Recommend!”

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Posted 6 years ago

“An excellent store with very competitive prices and incredibly quick delivery. Thank you - I love my items!”

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Posted 6 years ago

“Very good quick and easy delivery”

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Posted 6 years ago

“Excellent service. Thank you”

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Posted 6 years ago

“Great service wonderful products 10/10. Would highly recommend to people”

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Posted 6 years ago

“Just what i have been looking for thanks.”

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Posted 6 years ago

Roys of Wroxham is rated 4.9 based on 6,275 reviews