Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,620 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service, and also brilliant for delivery of the garden lights. They are now in the garden and working great. Highly recommend”

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Posted 4 years ago

“Item sent out very quickly, well packaged and via a reliable courier. Great communications via email, I knew when to expect delivery. Everything I could possibly want - perfect! It was my first time shopping with Roys but would definitely shop with them again.”

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Posted 4 years ago

“Great shopping experience quick delivery.”

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Posted 4 years ago

“Order was received promptly. Well packaged. Good communication. Would definitely order from the store again.”

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Posted 4 years ago

“Great service thankyou.”

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Posted 4 years ago

“Perfect service”

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Posted 4 years ago

“Both saute pans were damaged, one very badly so. Since they had no original packaging, it is clear these were previous returns. Roys asked for photos then agreed to swap these out. Next day was told all the replacements for one of the pans were damaged, so they would swap out one and refund the other but they would be collected at different times. Since I only had one set of packaging, I requested that they collect both together and refund my money. I am still awaiting collection. Knowingly sending out faulty goods is a disgrace and they have no empathy with the customer. I will never deal with Roys again. I just hope I get my money back!”

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Posted 4 years ago

Good morning. Thank you for your review. We are very sorry about this however we have now arranged the collection of these for Monday 27th July. We will of course refund you in full once we have received these back. Kind regards, Roys Website Team

Posted 4 years ago

“Great product and super fast delivery. Thanks!”

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Posted 4 years ago

“Been in the store whilst on holiday before so already knew about them.”

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Posted 4 years ago

“Would prefer prices shown to include VAT. Service and delivery very good”

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Posted 4 years ago

“Delivered when said an excellent piece of kit for the money easily assembled easy to use.”

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Posted 4 years ago

“Excellent prices along with super quick delivery. What's not to like, I would definitely use again. Thanks”

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Posted 4 years ago

“Order correct & items are good. Sadly delivered very late but I suspect looking at packaging dates not Roy’s issue but the couriers.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“This is the first time I have purchased from Roys and it wont be the last. Excellent customer service from start to finish thanks to all concerned”

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Posted 4 years ago

“Great price, delivered promptly. Will use again😁”

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Posted 4 years ago

“My order came really quickly, thank you Roys,great service”

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Posted 4 years ago

“Very happy with my purchase, product exactly as described and very quickly delivered. I would not hesitate to recommend this company”

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Posted 4 years ago

“Prompt delivery, very well packaged. Thanks.”

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Posted 4 years ago

“Lovely coat, quick delivery”

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Posted 4 years ago

Roys of Wroxham is rated 4.9 based on 5,620 reviews