Room to Grow Reviews

4.3 Rating 2,416 Reviews
83 %
of reviewers recommend Room to Grow
4.3
Based on 2,416 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Came with instructions but none of the items were numbered, Nothing!! Spent hours trying to identify each piece and label them myself to save time, very basic wood and not worth the price! The sounds it makes when someone gets on them are horrendous and thats my 5 and 6 year olds never mind a fully grown adult! I have never put a brand new bed up and fear it could break at anytime. Dont waste your money not worth the price. Room to grow, more like Grow out too quickly.
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Posted 1 year ago
We are sorry you are having issues with your new bed. If you could please send a video and audio to support@roomtogrow.co.uk we can investigate and see how this can be resolved. Sincere apologies, RTG
Posted 1 year ago
The bed is beautiful and very good quality, however the mattress is not comfortable and smaller than the bed leaving a gal
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Posted 1 year ago
Thank you for your review. We are delighted you are happy with your Bella bed. The mattress should measure 120cm wide x 190cm long for a small double. There is often space between the mattress and the frame to make it easier to change bedding and allow a little movement in the mattress, it should not be a tight fit. Please send pictures to support@roomtogrow.co.uk and we can look into this for you. Best wishes RTG
Posted 1 year ago
A lovely selection of beds and fast delivery.
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Posted 1 year ago
Thank you for your 5 star review and comments, they are very much appreciated. Best wishes RTG
Posted 1 year ago
Reliable websites, with good quality beds
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Posted 1 year ago
Thank you for your 5 star review and kind comments. Best wishes RTG
Posted 1 year ago
Great bed, arrived in immaculate condition and was straightforward to assemble. The only downside is that they said delivery was 2-3 weeks, but it actually took 4 and arrived after my son's birthday. They did keep me well-informed once the delivery was scheduled, although it was scheduled for 10 days after I received the text and not within 3 days of the text, as they had said it would be.
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Posted 1 year ago
Thank you for your review, we are so sorry there was a delay with the delivery team. We do estimate our delivery times especially when it is busy but we should be within the time stated, we are sorry. Your comments are valuable to us and we will make sure the delivery team are made aware. Best wishes RTG
Posted 1 year ago
Current rating based on all being well once I receive replacemt of idamaged goods , other wise customer service advises would have received a 5 star rating
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Posted 1 year ago
We are sorry you item was damaged. The customer support team are organising a replacement to be sent asap. Best wishes RTG
Posted 1 year ago
Straightforward purchase and delivery. Items out of stock when ordered but back in stock when said on website, and delivery shortly after.
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Posted 1 year ago
Thank you for taking the time to leave a review, it is very much appreciated. Best wishes RTG
Posted 1 year ago
Brilliant high sleeper bed. I was looking at high sleepers for quite some time, I wanted something sturdy and solid that would last, and definitely pleased with this purchase. My daughter loves it, and it’s perfect for her bedroom as it’s quite a small room. There is also little shelves under the bed which comes in handy. Building it took me a bit longer than I thought, but overall not to bad considering I done the majority of it on my own. Would definitely recommend.
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Posted 1 year ago
Thank you for your 5 star review of the Bloc White High Sleeper. We are delighted your daughter loves her new bed. It is a great high sleeper bed! Best wishes RTG
Posted 1 year ago
So speedy from order to delivery - less than 2 days!
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Posted 1 year ago
Thank you for leaving a 5 star review, we are so pleased you are happy with your new mattress and the quick delivery. Best wishes RTG
Posted 1 year ago
Very quick and efficient chaps.
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Posted 1 year ago
Great quality furniture, great service and the chaps who built the bed did it well and were very friendly.
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Posted 1 year ago
Thank you for your 5 star review, we are so pleased you are happy with your new bed and the assembly service. Best wishes RTG
Posted 1 year ago
Super fast delivery, and up to date tracking. Thank you.
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Posted 1 year ago
Thank you for your 5 star review, it is very much appreciated. Best wishes RTG
Posted 1 year ago
Great lamp, fast delivery!
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Posted 1 year ago
Thank you for your 5 star review, it is very much appreciated. Kind regards RTG
Posted 1 year ago
Excellent beds, good quality, reasonably priced and friendly helpful customer service
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Posted 1 year ago
Thank you for your kind comments, we are delighted we were able to help! Best wishes RTG
Posted 1 year ago
The quality of the product is excellent, very sturdy and will no doubt support two monkeys jumping on it for the next few years. I did find the instructions a little bit difficult to follow especially considering this was a modular bed and despite some knowledge of building flat park furniture it took almost two hours to construct, so give yourself plenty of time. Delivery updates and service was spot on as well.
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Posted 1 year ago
Thank you for your comments they are very much appreciated. Best wishes RTG
Posted 1 year ago
So rapid! I'm glad I didn't do it!!!
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Posted 1 year ago
Great service. Even after an issue they sorted it above and beyond expectations :)
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Posted 1 year ago
Thank you for your review, we are so pleased we were able to resolve the issue beyond your expectations. We hope you are happy with your new bed. Best wishes RTG
Posted 1 year ago
So pleased with the service we received, good price, good communication and quick delivery.
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Posted 1 year ago
Thank you for your review, it is very much appreciated and we are delighted you are happy with the service. Best wishes RTG
Posted 1 year ago
Excellent efficient service with good communication and delivery.
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Posted 1 year ago
We really appreciate your 5 star review and kind comments. Thank you. Best wishes RTG
Posted 1 year ago
Website easy to use, customer service very friendly.
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Posted 1 year ago
Thank you for your kind comments and 5 star review. They are very much appreciated. best wishes RTG
Posted 1 year ago
Room to Grow is rated 4.3 based on 2,416 reviews