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The Roof Box Company Reviews

4.9 Rating 1,014 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
He still with sorted out a late order seem a decent People chap was knowledgeable. -enjoy dealing with them nice to speak to somebody on the phone as opposed to having to do bloody online stuff all the time
Helpful Report
Posted 1 month ago
Searched many sites/places for roof bars and cycle rack for my Jaguar XE. One quick telephone call with The Roof Box Company and I ordered the correct products.
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Posted 1 month ago
Good quality and a perfect fit for my electric mountain bikes. Considering the time of year fast dispatch too.
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Posted 1 month ago
Did what it said on the tin, rack ordered and quickly despatched.
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Posted 1 month ago
Great fast service
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Posted 1 month ago
I bought it because I wanted absolutely no regrets when it came to a quiet ride. I am glad i did. My old box section roof rack was noisy and whistled.
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Posted 1 month ago
Quick and efficient service
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Posted 1 month ago
I was a bit nervous about a big spend on a big item online but needn't have been as everything went smoothly, the delivery was prompt, the box was well packaged and delivered with care. First class service would use again without hesitation.
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Posted 1 month ago
Easy ordering process. Goods despatched & delivered ahead of schedule, very good.
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Posted 1 month ago
Very helpful when I contacted them to query suitability for my vehicle, very prompt response
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Posted 1 month ago
Great website full of useful information. Easy to follw purchase process.
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Posted 1 month ago
Great company to deal with, fast, efficient and supply top quality products at a great price.
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Posted 1 month ago
Excellent
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Posted 1 month ago
Great communication and super quick delivery.
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Posted 1 month ago
Great products , great company
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Posted 1 month ago
Found Roof Box co found online, no problems, delivery date provided with updates. All good.
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Posted 1 month ago
very pleased with the product as well as the service and good delivery
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Posted 1 month ago
Overall it was a good transaction, but I was left slightly in the dark regarding the delivery process, it did quite a while for delivery from the date I ordered my roof box, but when I emailed I was informed when I would be getting my order, it did come on time, and because I ordered just before "bank holidays" I think it would have been sooner if not for me ordering a day or so before some "bank holidays".... Oooops
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Posted 1 month ago
Timely delivery.
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Posted 1 month ago
I ordered a roof box and bars but unfortunately they didn’t fit (my fault) the lady on the phone was very helpful and agreed that I could return them for a full refund even though the time to do it lapsed due to the cyber attack on JLR late last year they still excepted the refund and I received it all in full. I have previously purchased Thule bike racks boxes and bars for other cars and was very satisfied with my purchases. I would highly recommend
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Posted 1 month ago
The Roof Box Company is rated 4.9 based on 1,014 reviews