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The Roof Box Company Reviews

4.9 Rating 1,202 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Very helpful website and advice.
Helpful Report
Posted 1 week ago
Good customers service and communication
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Posted 1 week ago
Great service and advice, very good on follow up calls and fast secure delivery. Have dealt with the Roof Box Company many times over the years and wouldn’t go anywhere else.
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Posted 1 week ago
Great service came within a couple of days of ordering. No hassle easy to fit. Will definitely order again
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Posted 1 week ago
Very reliable and prompt delivery
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Posted 1 week ago
Excellent. Fast dispatch of items. Already recommending to my friends.
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Posted 1 week ago
Excellent service over the phone for an excellent well priced product - highly recommended.
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Posted 1 week ago
Very easy to communicate with.
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Posted 1 week ago
Good price, prompt delivery. Great items.
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Posted 1 week ago
Great product (it's my 2nd one). Arrived quicky after ordering. I've recommended the rack & the roof box co to friends.
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Posted 1 week ago
Great to deal with and answered my questions perfectly
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Posted 1 week ago
Gone with 3 stars. My 1st experience in 2024 was fine. 2nd experience in April wasn’t great. Bought a kit to attach my bars to a 2nd car that were compatible with my bars. When they were delivered the screws supplied were 5mm too short so had to go out to Screwfix and buy my own for £8. Spoke to the company and they said they shipped the correct screws even after I provided photos showing the screws would not fit. Shame they didn’t offer to help or refund me a proportion to cover my additional costs. Won’t buy from here again.
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Posted 1 week ago
Good service and advice, have used them several times.
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Posted 1 week ago
Good products, delivered professionally
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Posted 1 week ago
Great people to deal with, good price and quick delivery. I had a small problem at the outset and the customer service people were excellent in fixing the issue to my total satisfaction. I would definitely do business with Roof Box again and recommend them to anyone wanting a bike rack.
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Posted 1 week ago
Brilliant bars and fantastic service
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Posted 1 week ago
Great customer service from start to finish. Easy to use website with great advice over the phone if required. Delivery promptly and very well package. Would highly recommend the roof box company.
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Posted 1 week ago
EASY TO NAVIGATE WEBSITE.PRODUCT ARRIVED WELL PACKED AND QUICKLY.
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Posted 1 week ago
I would totaly recommend the roof box company. I believe the products they supply are good quality and value for money. I have used them a few times and always received good service with quick response to calls and emails. Most recently I had an issue with a CRUZ fixed point bracket which resulted in needing some spare parts. I was honest in how fault occurred and instead of sending some replacement parts they sent a whole new kit free of charge and told me to keep the 3 remaining brackets an bolts etc for spares. Beyond acceptable. I will look no where else in the future
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Posted 1 week ago
Great roof box, fast service and delivery
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Posted 1 week ago
The Roof Box Company is rated 4.9 based on 1,202 reviews