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The Roof Box Company Reviews

4.9 Rating 1,013 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Easy purchase, good delivery. Box arrived earlier than expected.
Helpful Report
Posted 1 month ago
Previously ordered from The Roof Box Company so I knew I was assured great advice and support, as well as an efficient service.
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Posted 1 month ago
Easy to use, very fast delivery, would recommend
Helpful Report
Posted 1 month ago
Staff good. Product not fit for purpose. Wouldn't let me select all the lowest scores for the product.
Helpful Report
Posted 1 month ago
Easy to order, quick delivery, and quality packaging.
Helpful Report
Posted 1 month ago
From ordering to fitting both the roof bars and top box a very easy process. Quick delivery and good quality products.
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Posted 1 month ago
Always v efficient and helpful with speedy delivery
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Posted 1 month ago
Very easy from start to finish - put in car registration - correct make and model identified and even though it's a very new car to the UK the rail and fixing was identified - delievred on time and dead easy to fit - perfect in every way - good job
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Posted 1 month ago
Very helpful company. Quick delivery of a quality product. Would definitely use again
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Posted 1 month ago
Quick delivery, reasonable prices. All good.
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Posted 1 month ago
I have used this company before and have been impressed with their help and customer service. The guide to choosing the right box and bars on the website was clear, easy to use and made choosing the right box very simple. I have no hesitation in recommending this company.
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Posted 1 month ago
Fast transaction and delivery. Product arrived without 1 bolt presumably a miss during manufacturing. The roof box company customer service dealt with the problem swiftly and sent a replacement immediately. Excellent service
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Posted 1 month ago
Great company, great product and wouldn't travel without Autosocks in my car during winter.
Helpful Report
Posted 1 month ago
Quick delivery, good price, good product.
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Posted 1 month ago
We were desperate for a roof box having two dogs taking up room on the back seat of our car. We already had a roof rack so was a matter of looking at the instructions and getting the box to fit securely without locking the key in the box! After minor changes we got the box to fit and our first trip on holiday with the box commenced with no hiccups. Surprised how much you could fit in the box!
Helpful Report
Posted 1 month ago
Poor customer service. I have used roofbox many times over the years without issue. The latest set of roof bars were missing the foot plate which happens sometimes when ordering things. Customer service initially refused to believe that the part was missing eventually agreeing to “on this occasion we will supply a replacement” . I won’t be using roofbox again in case there are missing parts and they refuse to replace them.
Helpful Report
Posted 1 month ago
Fits perfectly
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Posted 1 month ago
Easy to deal with all done online. I paid extra for next day delivery but could probably have waited just as well.
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Posted 1 month ago
Easy to deal with and good delivery time
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Posted 1 month ago
He still with sorted out a late order seem a decent People chap was knowledgeable. -enjoy dealing with them nice to speak to somebody on the phone as opposed to having to do bloody online stuff all the time
Helpful Report
Posted 1 month ago
The Roof Box Company is rated 4.9 based on 1,013 reviews