The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,202 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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“Needed a replacement (longer) strap for our bike carrier, to cope with fatter wheels on a new bike. Got in touch with the roof box company who were able to tell me which item I needed to match my carrier. Was then delivered quickly and very easy to fit. Really pleased with the service.”

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Posted 1 week ago

“Great delivery, well packaged, great retailer to use!”

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Posted 1 week ago

“Roof box company was great. Order process easy, quick delivery with everything needed to complete and fit the bars”

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Posted 1 week ago

“We had a problem with the first rack we ordered (a surprise from a market leading brand, and in no way Roof Box Company's responsibility). We were able to exchange it for a different bike carrier quickly, without fuss or added expense. Very happy second time round, and very happy with the service.”

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Posted 1 week ago

“Always helpful, knowledgeable and friendly. My go-to supplier for any spares, replacement equipment etc”

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Posted 1 week ago

“Great service, no problems whatsoever so ever .”

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Posted 1 week ago

“Ordered online and delivery was quicker than I was expecting, even to the Highlands. Packaging was very good, limiting any risk of being damaged in transit.”

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Posted 1 week ago

“They were easy to get through to and knowledgeable about the options available to me”

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Posted 1 week ago

“They have a great range of products at great prices and I found the search function really good for getting what I needed. Would use them again.”

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Posted 1 week ago

“The company responded to my query promptly and was very knowledgeable about the product after I provided the specific details of my vehicle. Unlike a previous retailer, who only informed me after I had made my purchase that they did not recommend fitting roof bars to my car because it has a panoramic roof—even though it has factory mounting points—this company gave me accurate advice from the start. Their excellent customer service and product knowledge gave me confidence in my purchase, and I really appreciated their helpful support.”

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Posted 1 week ago

“Great service, super-fast delivery”

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Posted 1 week ago

“Straightforward ordering process with the added confidence of the site checking your buying the correct item for your vehicle. Fast efficient delivery. Great refund policy on Thule keys so they match with other Thule products you own.”

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Posted 1 week ago

“Needed to order the extension kit for my Atera towbar bike rack - speediest order possible and easy to install - highly recommend this company.”

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Posted 1 week ago

“Fast efficient service.”

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Posted 1 week ago

“A lovely website to use, very well laid out with tonnes of information to help choose. I wish all websites could be like this…”

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Posted 1 week ago

“Atera Casar XL roofbox plus Yakima through bars purchased for Nissan Qashqai as advised by Roofbox Co. Roofbars acknowledged by Roofbox Co to be wrong for Qashqai and were replaced by Atera bars, Atera roofbox also found to be totally unsuitable for Qashqai as too big and therefore prone to lifting and flexing. I have lost money on that roofbox.”

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Posted 1 week ago

“I needed a different fitting kit for our replacement car. Roof Box provided the new parts in 3 or 4 days which was excellent.”

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Posted 1 week ago

“Although I had to pre-order as not in stock, they answered my questions and delivered as promised”

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Posted 1 week ago

“Great that could still get replacement hinges for my Covara box. Old hinges lost gas and wouldn’t stay open. New hinges great and box working fine. Many thanks”

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Posted 1 week ago

“Very good product, easy website to use and delivery was spot on as per email. Will be definitely recommending them.”

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Posted 1 week ago

The Roof Box Company is rated 4.9 based on 1,202 reviews