The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 694 Reviews

96 %

of reviewers recommend The Roof Box Company

4.9

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit of a challenge to build it from flat pack, written instructions would be helpful alongside the pictorial ones. Easy to attach to tow bar, lock straps for the bike wheels somewhat fiddly but overall happy with this purchase”

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Posted 21 hours ago

“Delivery was poor through the 3rd party provider”

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Posted 1 day ago

“Excellent choice but also very good website that effectively walks you through the options to rule out anything that won't work for your car”

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Posted 2 days ago

“Fast, helpful, efficient. Very informative website.”

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Posted 2 days ago

“Prompt delivery, good product competitive price.”

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Posted 2 days ago

“Racks and box were not received simultaneously. Box delivery was delayed. Seems to have been a short delivery of the black rubber seal for the racks. Experiencimg a high level of 'whistling' emanating from the assembly, whethe using the product un-laden or fully laden. Box key broke off when used on first occasion. A replacement was sent overnight, at no addtional cost (and with additional spare).”

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Posted 2 days ago

“The roof box was exactly as expected, delivered on time and performed well on our recent holidays. It provides a lot of space and is easy to install and use.”

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Posted 2 days ago

“I purchased a Kamei roof box & Yakima rails from the roof box company recently. The detail on the website, the ease of use and competitve pricing meant I went ahead with my purchase. The products were easy to install & have been great, performed well consistently over a 6-8week period. Whilst the delivery was very prompt, the only slight negative was the attitude of the delivery driver, after my wife witnessed the driver dropping the package multiple times he was upset that we wanted to check the product over and essentially told us if it's damaged it wasn't his problem. Having contacted The Roof Box Company - They reassured us that they would rectify any damages and apologised for the attitude of the driver, thankfully no damage and I would recommend these products & The Roof Box Company to others.”

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Posted 2 days ago

“All good here”

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Posted 2 days ago

“Prompt delivery and good choice of products.”

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Posted 2 days ago

“Good transaction, bike rack delivered on time”

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Posted 2 days ago

“No problems. A good company.”

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Posted 2 days ago

“One simple call corrected a mistake and a replacement was sent same day without cost. Helpful, friendly and well priced.”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Gokx communication, item as described, came on time.”

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Posted 1 month ago

“Hassle free. Quick dispatch”

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Posted 1 month ago

“Really well priced bike rack.”

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Posted 1 month ago

“No complaints, the website is very informative and my order arrived swiftly without issue.”

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Posted 1 month ago

“Prompt and efficient service. The build quality of the roof box is very good. The only slight difficulty with a side-opening box is that it's quite difficult to stretch over to manipulate the far side grip-tightening mechanism.”

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Posted 1 month ago

“The Roof Box Company are responsive and helpful. They checked before shipping and everything was delivered quickly and efficiently. They aslo dealt with a broken part very quickly after I sent a video over of the issue.”

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Posted 1 month ago

The Roof Box Company is rated 4.9 based on 694 reviews