The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.84

4.8 Rating 1,585 Reviews

96 %

of reviewers recommend The Roof Box Company

4.8

Based on 1,585 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The range of roof bars and fittings is excellent (I have Cruz roofbars that I was able to move between cars with additonal fittings). I would give five stars but sometimes but at least one the email dispatch notification didnt work and I had to phone up to see whether my item had dispatched.”

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Posted 6 days ago

“Searching for this product was difficult and confusing online, until I found this company, which clearly explained the product and i found it easy to match with my car. It arrived on time and was just what I needed.”

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Posted 1 week ago

“We originally ordered the CRUZ roof bars for our new Leapmotor C10 and they didn't fit correctly, even though the website says they are correct for this model of car. We contacted TRBC and they were great at emailing us back with a recommendation as to the correct roof bars for this car. We went with the Yakima through bars and are very happy with them. May be worth ensuring the recommendations on the website are fit for purspose, though we appreciate this is a new model of car”

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Posted 1 week ago

“I’ve used The Roof Box Company on two separate occasions—first for a set of roof bars, and later for another set of bars along with a Hapro roof box. Both times, the pricing was fair, the quality was excellent, and delivery was fast and efficient. The website’s sizing and selection tools were easy to use and matched my vehicles perfectly. I’ve since recommended the company to a couple of friends, who also bought from them and had a similarly positive experience.”

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Posted 1 week ago

“Very helpful team but unable to resolve the noise problem satisfactorily”

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Posted 1 week ago

“Arrived later than initial order date provided at purchase but Roof Box did contact me to let me know. Also removed the express delivery charge due to the delay. Good customer service and will use again.”

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Posted 2 weeks ago

“Second time i bought from them and was impressed by company both times as well as products.”

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Posted 2 weeks ago

“The product is fine. I would just review the delivery company you use.”

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Posted 2 weeks ago

“Quick and efficient service. Thank you.”

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Posted 2 weeks ago

“Tentbox 2.0 lite - tent verygood and comfortable. Would be tight sleeping 2 but doable. Living pod - not so good. Tried to put up several times, each time it didn't sit straight. Perhaps it might be better with the bottom flaps out, or afitted ground sheet.”

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Posted 2 weeks ago

“All good thanks.”

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Posted 2 weeks ago

“Backup by phone and online was satisfactory”

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Posted 1 month ago

“We ordered roof bars and they delivered roof bars in the time they said they would.”

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Posted 2 months ago

“The box with the roof rack arrived promptly and the roof bars are what I expected. Some more of the rubber strip that fills the gap in the roof bars to make it exend the width of the roof bars would make a massive improvement. Norman Mason”

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Posted 2 months ago

“The order and delivery process all worked well.”

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Posted 2 months ago

“Website very helpful and easy to use.”

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Posted 2 months ago

“Good website and quick delivery”

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Posted 2 months ago

“Very efficient and helpful particularly the video indtructions”

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Posted 2 months ago

“Arrived on time me”

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Posted 2 months ago

“The bars are exactly what we needed. The only thing that let the company down was their couriers. Who said the bars had been delivered, which they hadn't causing much confusion and concern, then delivered the next day. We ordered on a tight timescale so the stress was not welcomed. I contacted the roof box company who tried their best to help. And were really pleasent and supportive. As i said its the couriers who let them down.”

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Posted 2 months ago

The Roof Box Company is rated 4.8 based on 1,585 reviews