The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.86

4.9 Rating 837 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“I’ve purchased roof bars and roof box recently I’m really pleased with the quality. Good communication and quick delivery”

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Posted 1 month ago

“Great accurate order and fast delivery. They provide great information support as per your requirements. Provides you with options and cost information”

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Posted 1 month ago

“Obviously I was a bit fly, as I was ordering the bars for an Astra H Estate, as they are not shown as availble for the Astra H van. I was positive the kit would fit my van as the two vehicles in those body styles are identical as far as the roof is concerned. That has been borne out now that I have fitted the kit. I would suggest TRBC amend their website as they could be losing sales, although I also know that these models are now considered old. I called and the guy I spoke with was really knowledgable and confirmed that I had chosen the correct accessories etc. I would recommend this company. They have knowledgeable staff and they sell quality products. Thank you.”

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Posted 1 month ago

“Excellent service and quick delivery. Have bought items from them for different vehicles over many years .”

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Posted 1 month ago

“A good service”

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Posted 1 month ago

“I have used this company on and off over the years. Never ever had an issue. Last use was for some spares from my original purchases from year ago. They located spare parts and matching locks. Nothing but good things to say. Heartily recomended”

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Posted 1 month ago

“A high quality set of two front seat covers which fitted my Ford Ka very well. Very impressed with delivery time and price”

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Posted 1 month ago

“I have been purchasing from The Roof Box Company for many years. From roof bars and bike carriers to a tow bar bike rack and roof box. The quality of the products is excellent and the customer service is exemplary. I recently purchased some new roof bars for a new car so I could fit my roof box and take my daughter to university. Unfortunately the roof bars weren’t supplied with the correct fittings for my car as advertised. Customer service reacted quickly but after checking stock, all the roof bars weren’t missing the correct fixings. They asked to select an alternative roof bar system and rushed it overnight so I could fit them to the car, fit the roof box and get my daughter to Uni on the required date. I’m a director of customer services for a large electronics firm and I appreciate great customer service. Couldn’t rate this company highly enough.”

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Posted 1 month ago

“Very good price and delivery”

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Posted 1 month ago

“Very easy to navigate the web site, especially once you specify your car details. Product well packaged and delivered quickly. First class service.”

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Posted 1 month ago

“Prompt and efficient”

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Posted 1 month ago

“I’ve been using the roof box company for over 20 years. I’ve bought auto socks, boot liners and a few other bits and pieces. Always great gear that really does work or make a difference. Recommended many times over the years.”

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Posted 1 month ago

“I failed to notice that the aerodynamic bars would be too wide for my old roofbox's brackets. The guy on the phone was quick to understand my problem, explained the solution and supplied an adaptor set straight away.”

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Posted 1 month ago

“Delivery let The Roof Box company down, my parcel was left out in the pouring rain and under an over flowing gutter - despite instructions to the contrary….. Asked for a video showing installation - still waiting…..”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Exellent service and fast delivery, east box to fit”

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Posted 1 month ago

“Superb lady answers tge phone, very knowledgeable and helpful! Great products.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Roof parts were perfect fit for the car with fittings delivered on time. Thanks for a fantastic service.”

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Posted 1 month ago

“Excellent, good quality roof rack. Once adjusted can be removed and refitted in minutes”

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Posted 1 month ago

The Roof Box Company is rated 4.9 based on 837 reviews