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The Roof Box Company Reviews

4.9 Rating 837 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 837 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Been using The Roof Box Company for nearly 30 years now. Ski boxes, bars, cycle holders, canoe racks. In a world where we get most stuff from generic platforms, they just do this stuff better.
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Posted 5 months ago
Checked several other companies beforehand but none supported my older car. However the roof box company offered bars and boxes at a reasonable price and were delivered on time despite a late night purchase. Would definitely recommend if I change my car and need new bars.
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Posted 1 week ago
This is very liteweight and easy to put on / take off - one person can do this pretty easily without a ladder on a smaller car (VW Golf for example). Have done several long trips from the UK to France and with this narrow-shape box we can also get 2 bikes on the roof as well. Very happy with this box!
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Posted 2 weeks ago
Always come back to the Roof Box Company whenever I get a new car as they set me up quickly and effecienctly with the right bars to give me peace of mine.
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Posted 2 weeks ago
I have bought a number of things from The Roof Box Company- roof bars, bike rack and roof boxes. Good selection and range and reliable
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Posted 3 weeks ago
I have had the Bike Rack for about 4 months now, we have used it to carry our bike (2 electric bikes) to bike circular routes around suffolk using the AllTrails app, it has carried our bikes for services to Cambridge and also has carried our bikes to Normandie in France (4-6 hours of driving). We check the condition of the rack every chance of stopping to see if there's any movement or loosening... it's sturdy and solid. The Bike Rack is sturdy and easy to hook on and off the tow bar, 'you know'. It's not too heavy to carry but it does have 4 wheels to push or pull the rack as well. The price is not too expensive compared to other brands like Thule, so it's affordable and there's an option to pay-in-3 using Paypal which lessen my burden of money. It also has an expansion capability to carry an additional non-electric bike (max of 15kg). Really enjoyed the bike rack and it has fulfilled our needs to carry our bikes where ever we want. highly recommend it.
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Posted 3 weeks ago
Very responsive, very good prices, good communications and honest
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Posted 4 weeks ago
Recently purchased an E-Scorpion 1 folding bke rack to use on my camper van. Ordering and delivery went smoothly. Excellent product. Easy to fit and very secure. Simple to use. No problems for a geriatric with slight mobility problems! Has loading ramp supplied but so far haven't had to use it. Folds up neatly when not taking bike. Would highly recommend this product.
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Posted 4 weeks ago
Easy to browse through products. Got what I needed and the product was great. Thanks!
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Posted 4 weeks ago
They offer great service and provide some really good products. The BUZZ RACK E-Scorpion XL 2 bike folding carrier no. BRP622 is extremely well made and well designed. It is very easy to mount to the towball, it has very good tie down straps, easy to use tilt system. Also love the way it can be wheeled along when off the car.
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Posted 4 weeks ago
Good prices and great delivery
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Posted 4 weeks ago
Absolutely brilliant service from teh team at the Roofbox company, especially to Clare, Ella and Laura, thank you!
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Posted 4 weeks ago
Good and honest reviews of products. I did a package where I bought the roof bars and the box and they were considerably cheaper than the autoshop chain that everyone finds in their local retail estate. The product feels a bit more exclusive too, and I had confidence in the Roof Box Company that they were giving me the right information.
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Posted 4 weeks ago
I did shop around for the best deal, which l found with the Roof Box Company, and also their website was easy to navigate. Items were delivered very promptly. I had opted for the extra locks so as to be compatible with same key for other products l already have (tow bar bike rack) These were out of stock, but followed on very promptly, and a refund was promptly provided when l returned the original locks. I would have no hesitation in using the Roof Box Company again.
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Posted 4 weeks ago
Their service was quick and smooth. But i have compatibility issues between the bars and the box as well as box and vehicle.
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Posted 1 month ago
Very good customer service
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Posted 1 month ago
Very helpful also knowledgeable
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Posted 1 month ago
Good informative website and reliable service. Helpful on the phone too.
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Posted 1 month ago
Have bought from The Roof Box Company a few times. Always quick dispatch and they have been very helpful when I've had queries too.
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Posted 1 month ago
|Having purchased roof bars and bike carriers previously for a different car from The Roof Box Company, I new exactly what quality product and service to expect. I wasn't dispapointed. Over the years the service and quality of product has remained excellent.
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Posted 1 month ago
A better review of the product would have helped
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Posted 1 month ago
The Roof Box Company is rated 4.9 based on 837 reviews