The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,014 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Roof Box Ciompany previoulsy, and they have always been great, This time I was looking for a tow bar 2 bike carrier, but where the rear doors could be opended without removig the bikes. This was proving quite difficult. I have a 75 plate Autotrail Expedition 67 Flex, which is based on a Fiat Ducato. Roof Box Company suggested that the Atera Strada DL-3 may be the best choice for my requirements. The 3 version is better, as 2 bikes can be put on the furthest 2 racks, so that there is more room between the bike and the rear doors. I had a 1" spacer added when the tow-bar was fitted, just to give it a bit more space, and everything works like a dream. I haven't tried it with 3 bikes on, and I think that would be tight to get both doors open. The carrier is quite heavy, but it can only be fitted one way for safety, so it is well worth the little bit of fiddling to get it in place and locked onto the tow-bar, Once fittyed it is very solid, and when titlted back, the doors open fukl width with no problems. Again, the tilting is a little fiddly, but after a coiple of uses it becomes easier. The tie starps are very easy to fit, and hold the bikes securley. I find them a bit time consuming to remove to gwet the bikes off, but I prefer that than have the bikes lopse on the back. The service from The Roof Box Company was excellent. Good pricing, easy ordering, and very fast delivery. I am very happy with everything. I took some photos showing the bikes attached, and tilted, but I don't think that I can attch them for the review, but rest assured it does work on a Fiat Ducato motorhome allowing the doors to fully open. If I can find out that I can attach, then I will. The bikes are adult mountain/hybrid bikes.”

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Posted 1 day ago

“good products competitively priced shame the most expensive and supposedly quietest bars are noisy with the roof box on ideally someone should have been aware these are not ideal for a T-Roc”

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Posted 1 week ago

“Excellent prompt service and well packaged. Good quality product.”

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Posted 2 weeks ago

“Good item, perfect fitting”

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Posted 1 month ago

“The website is well designed and we were able to order the right equipment in the right size!”

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Posted 1 month ago

“The company were helpful on the phone to confirm what I had chosen was suiltable for my model of car and with advice on getting it delevered on a day that suited me. Very pleased with everything, thank you.”

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Posted 1 month ago

“Prompt and efficient. Thank you”

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Posted 1 month ago

“Excellent company, I found the information on the website really helpful when deciding which bars and box to purchase.”

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Posted 1 month ago

“Good efficient service.”

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Posted 1 month ago

“I was unsure of what I needed and whether I was looking at compatible products, so I called the company for help. They were very helpful and super friendly, not at all condescending. Made me feel like I was a valued customer. Great service, great product lines, job done!”

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Posted 1 month ago

“Wasnt available in colour we wanted by customer services liased with us very well and we were able to get another colour delivered in time to gift this item”

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Posted 1 month ago

“I bought these for my daughter when she moved to Wales. She hasn't had to use them yet, but feels safe knowing they're in the boot!”

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Posted 1 month ago

“Great choice and prices and excellent service.”

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Posted 1 month ago

“Very helpful in recommending the best rack for my vehicle.”

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Posted 1 month ago

“Fantastic value and service from The Roof Box Company. Item arrived quickly and without any fuss. I will definitely recommend them to any of my friends, and I will be using them again for any similar requirements.”

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Posted 1 month ago

“Easy to find which bars i needed and with the extra locking fitment everything was what i was looking for”

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Posted 1 month ago

“Excellent service. Fast and secure delivery. Best price out there. Great promo discount! Thanks!”

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Posted 1 month ago

“Finding a way through the maze of choosing a roof rack for a car is tricky, but The Roof Box Company website was very helpful. I managed to order all the right stuff!”

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Posted 1 month ago

“I bought this carrier to replace an old Thule 3 bike carrier. I wanted a carrier to fold for ease of storage. I was very pleased with this carrier, i t feels very well put together and folds neatly. I have only one concern, the number plate holder feels a little fragile but it has not let me down. The roof box company was a delight to deal with, the carrier was prompltly sent to me, and it arrived sooner than expected.”

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Posted 1 month ago

“The roof box company delivered on all points. The speed of delivery and the quality of the product. Recommend”

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Posted 1 month ago

The Roof Box Company is rated 4.9 based on 1,014 reviews