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The Roof Box Company Reviews

4.9 Rating 1,007 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,007 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
From ordering to delivery every thing was easy. I bought a 3 E-Bike carrier it was delivered on time, it was very easy to build up and is well made, it fits realy easily onto my tow bar and is very sturdy. The bikes fit very easily and are very secure with straps and locks, I have no complaints whatsoever about this product and would definatly recommend this cycle rack.
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Posted 1 week ago
Excellent service and the bars arrived quickly. I would question the information sheet they used to pick the parts as the bars are too short. This may be Thule’s mistake?
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Posted 1 week ago
Easy to order the item and a very quick delivery. Well pleased customer.
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Posted 1 week ago
Very good supplier
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Posted 1 week ago
OK. Do what they say they will do.
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Posted 1 week ago
Great site, easy to use and lots of options on products, have bought from twice now and would use again.
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Posted 1 week ago
A well designed quality roof rack
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Posted 1 week ago
The transaction with The Roof Box Company was professional and freindly.
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Posted 1 week ago
Roof Box company were excellent. Corect fitting for the car and arrived falry quickly. Easy to order the correct roof rails and box.
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Posted 1 week ago
Seem like an honest company with great customer service.
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Posted 1 week ago
Easy to order from "The Roof Box Company", simple instructions which all worked, I have been very impressed with all contact and equipment, well worth 5 stars.
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Posted 1 week ago
Provided great advice and service on what was the right product for me.
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Posted 1 week ago
I purchased the wrong size snowpack. I was over the return period as I had purchased the item in plenty of notice for our skiing holiday, but had to take a different car. The snowpack was boxed and completely mint but the company were abrupt to say they would not consider exchange or refund. I have bought many things from them and would not again. I am now stuck with brand new product which will not be used.
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Posted 1 week ago
Bought this roofbox close to black Friday. It was dispatched straight away but got lost with the courier, so they dispatched another box within a day and kept me updated throughout the whole process, and even offered a discount for the inconvenience. Extremely good customer service, I must say. Would recommend.
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Posted 1 week ago
Excellent customer service, emails answered promptly. Knowledgeable staff who have great understanding of the products they sell, and answer queries fast and comprehensively. Thanks.
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Posted 1 week ago
Excellent company to deal with,and no problems with the item.
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Posted 1 week ago
Good buying experience
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Posted 1 week ago
Very quick delivery
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Posted 1 week ago
Great....exactly the product I was looking for!
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Posted 1 week ago
Delivery was quick and packaged very well. Thank you.
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Posted 1 week ago
The Roof Box Company is rated 4.9 based on 1,007 reviews