The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,014 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“Excellent service from start to finish Very fast delivery Excellent product”

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Posted 3 months ago

“Shipping was fast.”

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Posted 3 months ago

“On the positive side, the Roof Box Company provided good information about vehicle and roofbar fittings and compatibility, the price was good, and ordering online was straightforward. On the negative side, delivery was several days late, tracking was useless, and the box and packaging were damaged. I contacted the Roof Box Company who sorted it out very quickly, I was pleased and impressed.”

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Posted 3 months ago

“Easy to place a. Order and very quick delivery, thank you.”

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Posted 3 months ago

“Quick service, well packaged product, happy customer!”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“Excellent company to deal with”

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Posted 3 months ago

“From ordering to delivery every thing was easy. I bought a 3 E-Bike carrier it was delivered on time, it was very easy to build up and is well made, it fits realy easily onto my tow bar and is very sturdy. The bikes fit very easily and are very secure with straps and locks, I have no complaints whatsoever about this product and would definatly recommend this cycle rack.”

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Posted 3 months ago

“Excellent service and the bars arrived quickly. I would question the information sheet they used to pick the parts as the bars are too short. This may be Thule’s mistake?”

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Posted 3 months ago

“Easy to order the item and a very quick delivery. Well pleased customer.”

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Posted 3 months ago

“Very good supplier”

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Posted 3 months ago

“OK. Do what they say they will do.”

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Posted 3 months ago

“Great site, easy to use and lots of options on products, have bought from twice now and would use again.”

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Posted 3 months ago

“A well designed quality roof rack”

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Posted 3 months ago

“The transaction with The Roof Box Company was professional and freindly.”

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Posted 3 months ago

“Roof Box company were excellent. Corect fitting for the car and arrived falry quickly. Easy to order the correct roof rails and box.”

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Posted 3 months ago

“Seem like an honest company with great customer service.”

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Posted 3 months ago

“Easy to order from "The Roof Box Company", simple instructions which all worked, I have been very impressed with all contact and equipment, well worth 5 stars.”

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Posted 3 months ago

“Provided great advice and service on what was the right product for me.”

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Posted 3 months ago

“I purchased the wrong size snowpack. I was over the return period as I had purchased the item in plenty of notice for our skiing holiday, but had to take a different car. The snowpack was boxed and completely mint but the company were abrupt to say they would not consider exchange or refund. I have bought many things from them and would not again. I am now stuck with brand new product which will not be used.”

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Posted 3 months ago

The Roof Box Company is rated 4.9 based on 1,014 reviews