The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.84

4.8 Rating 1,587 Reviews

96 %

of reviewers recommend The Roof Box Company

4.8

Based on 1,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“Very good customer service - was any to return a product ordered incorrectly. Products arrived ahead of schedule (under promise and over deliver). Easy to deal with people on the customer service help line.”

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Posted 2 weeks ago

“I had a real person answer my call and offer great advice - now that’s a rarity!”

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Posted 2 weeks ago

“Very helpful regarding question”

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Posted 2 weeks ago

“I've used The Roof Box Company on numerous occasions over the years and found them to very helpful in selecting both tailgate and towbar bike carriers for my different campervans. They have always responded promtly to my queries and were helpful in reminding me which one I purchased to ensure I bought the correct accessories! Delivery etc. always on time as scheduled.”

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Posted 2 weeks ago

“Good quality mat delivered on time”

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Posted 2 weeks ago

“Several months ago I purchased some roof bars and kayak fittings from the Roof Box Co. (tRFC). Recently I needed to get some more supports so I could carry a second kayak. On both occasions I phoned up or chatted with tRBC after looking on their website. Their advisors are very knowledgeable about their products and were able to advise me what I needed. On the second occasion they sent me links to the website pages so that I could find the relevant product, self_serve and complete my order when ready. The products I bought are good and it was a welcome relief to find something on sale that wasn't just Thule branded. The delivery was prompt and appropriate for the items on both occasions.”

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Posted 2 weeks ago

“Excellent service, prompt delivery, good value.”

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Posted 2 weeks ago

“Easy to order, great prices, quick delivery.”

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Posted 2 weeks ago

“Excellent customer service. Everytime I called someone took their time to help answer my questions and advise me on the right product. Highly recommend!”

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Posted 2 weeks ago

“Nice company to deal With, product arrives in a good time and they are good value”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Really helpful when we had a last minute requirement. Excellent customer service.”

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Posted 2 weeks ago

“Because of a vehicle change i needed different feet for my Yakima toof bars. I was uncertain which ones I needed, Hattie gave me brilliant advice, keeping me on track ensuring I ordered the right parts. Hattie then followed up by giving more great advice on the fitting process. Thank you Hattie for all your help, my bars fit perfectly and I am getting great use from them.”

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Posted 2 weeks ago

“Ordered online very easy and quick delivery service.”

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Posted 2 weeks ago

“Easy to order, came on time.”

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Posted 2 weeks ago

“Highly recommended”

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Posted 2 weeks ago

“Very efficient in fulfilling orders, a good range of products and spare parts readily available.”

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Posted 2 weeks ago

“The staff here are extremely helpful and know the products spot on”

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Posted 2 weeks ago

“Delivery turned out to be faster than predicted, price was competitive with everything else on the internet.”

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Posted 2 weeks ago

“Great service as ever and a great product. Might buy another one”

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Posted 2 weeks ago

The Roof Box Company is rated 4.8 based on 1,587 reviews