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The Roof Box Company Reviews

4.9 Rating 1,013 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Excellent customer service, emails answered promptly. Knowledgeable staff who have great understanding of the products they sell, and answer queries fast and comprehensively. Thanks.
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Posted 1 month ago
Excellent company to deal with,and no problems with the item.
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Posted 1 month ago
Good buying experience
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Posted 1 month ago
Very quick delivery
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Posted 1 month ago
Great....exactly the product I was looking for!
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Posted 1 month ago
Delivery was quick and packaged very well. Thank you.
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Posted 1 month ago
Couldn’t have been more helpful, and when DX Delivery let them down by losing the fixing kit, they had it redelivered straight away by Royal Mail straight without query. The products themselves work perfectly. (On a side note - I’ve had dealings with DX Delivery before and they are terrible for larger packages)
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Posted 1 month ago
order was super easy with videos explaining how to use the products. order arrived quickly. all seamlessly.
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Posted 1 month ago
A good selection of products and a helpful website.
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Posted 1 month ago
Always a quick delivery and competitive prices.
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Posted 1 month ago
Quick and efficient service.
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Posted 1 month ago
Very good customer service. Quick to replies to questions I had prior to purchase
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Posted 1 month ago
Have bought dog bags as well as car liners from them. Always great fast service with good quality products.
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Posted 1 month ago
I had an excellent experience buying my roof box and bars and with the excellent and highly responsive after sales service. Delivery was very quick, the instructions clear and the videos on the site very helpful for install the rack and box.
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Posted 1 month ago
I have bought many products from the roof box company over the years and always received excellent service.
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Posted 1 month ago
The website was easy to use and simple to match the correct roof bars for my car. Checkout was hassle free. Delivery was prompt and the package was well wrapped and protected.
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Posted 1 month ago
Great reliable service, used them several times
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Posted 1 month ago
Initial order processing and delivery was prompt. Unfortunately the bike rack I ordered had a faulty lighting unit. Having tested this and sent the roof box company a video and a couple of details, a new lighting unit was sent in the post that I received next day and a postage paid label to send the faulty bit back, so excellent customer service as far as I am concerned.
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Posted 1 month ago
Had a few items, never been disappointed with the quality or the service.
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Posted 1 month ago
Really impressed with the Roof Box Company, ordered roughly mid morning one day & it was delivered to me the same time the following day, unbelievable service & great communications, product was also well packaged
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Posted 1 month ago
The Roof Box Company is rated 4.9 based on 1,013 reviews