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Rollerdor Reviews

4.8 Rating 2,748 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

4.8

Based on 2,748 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 3rd January 2023

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Rollerdor 5 star review on 20th December 2022

Rollerdor 5 star review on 20th December 2022

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garage door is fine, attractive, appears good quality and operates smoothly (if a little noisy). BUT - during installation garage wall rendering very badly damaged and optional UPVC cladding did not cover. Having problems getting repairs. Neighbours not impressed so unlikely to purchase. This is disappointing as Roller door easy to deal with and arranged installation quickly.”

Posted 10 months ago

“My rollerdoor developed a fault due to an installation error by the fitting team I sent in video and photos of the problem which were assessed by the customer support team. Within 14 days the door was repaired,free of charge The door has been problem free since So an initial problem which was speedily and professionally dealt with. Thank you”

Posted 10 months ago

“The roller door looks great and I’m really pleased with it. Particularly as I fitted myself. My only minor criticism is that the instructions are a bit wordy and I’m a bloke. Have you thought of looking at how IKEA present there’s. A picture paints a thousand words and all that.”

Posted 10 months ago

“Outstanding garage door worth every penny. Have been using it for perhaps 2 and half years without incident. Very pleased. Which is more than I can say of the instruction manual/ internet instructions which is dire. Much pretends to relate to your door but does not. Photos are impossible to relate to what you have infront of you. Door one took absolutely ages to fit. Once I had figured out what to do the second one took just a day.”

Posted 1 year ago

“Great product, works well”

Posted 1 year ago

“Good service throughout from ordering to delivery and after sales help with setting up electronic controls. Suggest you might improve installation guide on controls - some ambiguity with 2 different sets of instructions.”

Posted 1 year ago

“My rollerdor has been installed for quite a few years now and it has been great. I recently phoned the company to order spares as one of the straps had snapped on the top of the door. The miserable girl on the end of the phone couldn't have been more unhelpful if she tried. If you need spares just go to the website and order from there and don't bother phoning. In summary : great door but poor aftersales service.”

Posted 1 year ago

“Noisier than expected and remote a little vague occasionally but otherwise very happy with it.”

Posted 1 year ago

“Have been very pleased with Rollerdor,easy to contact and great communication. Had a few issues with the door in the early days with the plastic clasps but this was resolved quickly with an upgrade. Overall,very happy with the company.”

Posted 1 year ago

“A friend bought and fitted but you repaired it completely to our satisfaction I love my DOOR thank you, Harry Matheson”

Posted 1 year ago

“Very pleased with our Rollerdor. Fitting was quick and precise and included disposal of the existing up and over metal door. If I have a criticism, it would have been better if you had used paintable mastic for the installation. This would have made painting the white rendering each side much easier.”

Posted 1 year ago

“I bought this to replace an old up and over door, removing the old one took longer than fitting the new one, it was simple and the vidio on you tube helped. It works well and I am realy pleased with it and the price was the best I could find. The only issue I've had is I have come home twice to find it open. I've checked the batteries in the fobs and they are good, I also lubricated the switches on the panel. To put my mind at rest I now have it on a timer so it can only work when I'm likely to use it. Because of the problem I've given 4 not 5 stars on the rating.”

Posted 1 year ago

“Very pleased with all,”

Posted 1 year ago

“Very pleased with this company and their responses to rectify problems. Pleasant to deal with would recommend.”

Posted 1 year ago

“The Job is still Waiting Remedy Work on the existing Garage Door Elizabeth Booth”

Posted 1 year ago

“Have bought your doors in the past but things have changed. The end caps to the roller are plastic and become detached very easily were as in the past they were stapled and not crimped but that is my only crib.”

Posted 1 year ago

“Nice door, fits well and good prices. Down side is the door easy comes of the roller is there is a obstacle in the way of the door. The metal lugs bend too easy.”

Posted 1 year ago

“Our roller door arrived on time with driver and one other to help with the unloading Just fitted the door works perfect The only minor issue that the instructions could be better Otherwise we were very pleased and would order again 👍”

Posted 1 year ago

“Very pleased with our door. It is a wider size than many suppliers list and Rollerdor supplied at a good price comparable with others. They supply a good fitting guide download and it was fitted and working in a few hours. Due to the extra width of nearly 4m, the door does vibrate in the middle a little in strong winds so some form of support roller centrally would be an advantage. All in all I'm very pleased with the door, an excellent quality product from a good supplier.”

Posted 2 years ago

“Received fob quickly, unfortunately it had an error so contacted rollerdor and they asked that i send it back and they would repair or replace. Recieved replacment within days of returning and works fine now.”

Posted 2 years ago

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Rollerdor is rated 4.8 based on 2,748 reviews