Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,824 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,824 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Technical/customer service very helpful 10/10”

Helpful Report

Posted 2 days ago

“Bought three doors, which was delivered ahead of schedule, opted for the self installation which obviously took a few days. The installation was without any problems, key is to study the very complete installation guides and if in doubt get on to the chat line on their website. In all a very satisfying experience which was far better then any other DIY installation I have ever done. Only challenge really is when you load the door slats onto the roller bar, two people and a temporary support A-frame made it easy. Definitely recommend this company.”

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Posted 3 weeks ago

“Mechanism has never been right. As a result I have had to effect many repairs. Asked them to come and fix it but no response. I will need to get the whole door replaced as a result”

Helpful Report

Posted 1 month ago

Dear Mr Reid, Thank you for leaving us a review. We're sorry to hear about the issues you've experienced with your door. While your garage door is now outside of its warranty period, we arranged for a local agent to visit promptly to ensure you could access your garage and get the door operational again. Since your initial contact, we have remained in regular communication, sourced the necessary components, and kept you informed at every stage. Our team strives to go above and beyond for our customers, and we remain committed to resolving this matter fully. Please don’t hesitate to reach out if you need further assistance. Kind regards, Rollerdor

Posted 1 month ago

“Second time I’ve ordered parts for my electric roller door. Both times trouble free and fast delivery. Friendly customer service if you need to ask for advice. Parts are excellent quality, well priced and delivered quickly. Would definitely recommend.”

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Posted 2 months ago

“Quick service in supplying accessory ordered on line. Quite expensive product but it works well”

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Posted 7 months ago

“Absolutely wonderful customer service from Matthew and team. They really went above and beyond when my unit developed a fault and got a replacement out in no time. Can’t recommend enough.”

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Posted 7 months ago

“Needed a new remote for my garage door. Prompt delivery, well packaged and good communication throughout.”

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Posted 9 months ago

“Knowledgeable person answered my call and quickly identified the replacement motor I needed. It was dispatched and arrived on time. Also the lowest price I was able to find.”

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Posted 9 months ago

“Great advice, great service and great value!. I bought and fitted (easily) a new motor following some technical advice from Rollerdor. So pleased with the new motor I bought another one for my other door as that motor was very “tired” and slow. Both doors now working perfectly. Thank you Rollerdor for your help and brilliant service - you should be running the Country!!!!”

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Posted 9 months ago

“So efficient with there delivery. Thanks”

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Posted 9 months ago

“I had a self inflicted problem with my roller door which caused it to not operate properly. I phoned the company and they were fantastic from the admin to the technical staff. They identified the fault and said I could sort it out myself. So I ordered the parts which arrived very quickly. I needed some additional advice from the technical department and they were very helpful indeed. Door now up and running. My total repair bill £28:85 and a large saving on a call out charge. I cannot recommend Rollerdor highly enough as they were absolutely brilliant. Thank you very much for the help and advice given.”

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Posted 10 months ago

“Needed a couple of new remotes for my Rollerdor - delivered next day and really easy to set up. Great service thank you”

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Posted 10 months ago

“I had a garage door Tradedor, supplied and fitted by TLC Contracts, Stoke-on -Trent about 3 years ago. It stopped working properly. I changed the battery in the safety edge, but it kept going flat. I decided the safety edge transmitter was faulty. I tried to contact TLC. Waste of time gone, nowhere to be found. So, having noticed the manufacturer was Somfy, so I googled "Somfy safety edge transmitter". I soon found a few sellers on eBay & Amazon-£100.00.ish. Then I found this company (Rollerdor). They sold me the exact item for half the price, and it arrived within 3 days. It took 5 minutes to fit, and it works perfectly. My advice is cut-out the cowboys, use Rollerdor.”

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Posted 10 months ago

“The whole team have been helpful every step of the way, with invaluable advice at the design stage, the ‘build’, the final adjustments and programming. Thank you.”

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Posted 10 months ago

“They do exactly what they say on the tin excellent.👍”

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Posted 11 months ago

“All the staff were very helpful and took time to answer all our questions. The estimator and the two fitters were very experienced. Installation completed efficiently and on date agreed. Good experince from start to finish.”

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Posted 1 year ago

“Needed a new motor and door straps. Rollerdoor did a quick and successful job and the door is as good as new again.”

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Posted 1 year ago

“Excellent service all round”

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Posted 1 year ago

“Great service from start to fi6”

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Posted 1 year ago

“Fantastic bit of kit, good price and the fitting team did a great job of fitting the door in an out of square and out of level 100 year Barn outbuilding -looks great and works fantastic”

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Posted 1 year ago

Rollerdor is rated 4.8 based on 2,824 reviews