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Rohan Reviews

4.7 Rating 8,194 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No shops locally”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I bought a new pair of roamers online, I've worn them for some years. When they arrived I was disappointed to find they have changed the pocket design. What was a deep zipped pocket on the right hand side has been changed to a tiny transverse pocket which is difficult to get at, the zip goes under the edge of the main pocket. What one is supposed to put in it I can't imagine, whatever it is would be awkward to get out. Even the pocket on the thigh seems shallower than usual. The material has the right amount of give and the trousers are otherwise fine.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Unfortunately, nearly three weeks after placing an order, I still have no items to review. One is out of stock, awaiting delivery and I returned the other for an exchange but still haven't got it yet after 14 days. I'll buy from Rohan again, because I like their stuff, but exchanging online is proving to be a long drawn out process. Probably quicker to return for a refund and buy again, or go into a shop! Unfortunately I don't have a local store, was using a voucher and didn't want to pay for postage again. So in this case, despatch of the exchange has taken 14 days and only after I emailed Rohan. From despatch, the deliveries were quick, so not the courier's fault.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The sizing and cut of women's trousers are all over the place. The Striders fit perfectly but other styles do not fit at all. An old pair of Malay trousers fitted well but not last year's style.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Feel changes to trousers esp. troggings over the years not so good”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Please make better pictures of BLACK pants. I did not notice the zipped pockets and would like to have thought about them. I do not actually mind the zippers.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Ordered a total of 4 travel safety kits recently and paid extra for postage. Then I got a note saying one kit had been located in a store in Glasgow and would be sent under separate cover to the other three. This gave the impression Rohan were scratching around for stock after accepting the order. I called customer service and they said don’t worry the postage from the Glasgow store will be “waived”. Really ? I already paid postage for the 4 kits - so Rohan were not waiving anything.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Refund for shorts quickly processed bit I was disappointed they were nothing like as described or pictured. The orange long shorts were actually above knee length, a very poor cut and thin, static fabric so not what I have come to expect from Rohan at all.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Disappointed in fabric - too thin, also in thigh zip pocket - much too small as is pocket on right hip. Please bring back my old favourite roamers!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I have bought Rohan shirts in the past but the latest choices are very disappointing. Some new styles are gross”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Good quality, well designed, rather bland”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I've been a fan for years but less so now. I'm currently awaiting delivery of an order placed in February which is unacceptable - there was no indication of a delay before purchase. My local shop (Durham) is much too small and it's difficult to get in, see the crammed together products or feel comfortable trying them on behind the flimsy privacy curtain. Good products such as the classic jeans have been discontinued for poorer replacements and the awful straight leg trouser styles are now ubiquitous -they suit neither myself nor my wife and will push us elsewhere.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Got the new catalogue in March and wanted a birthday present for someone in April but could not get the item in before mid-May or longer. Bought it but disappointed it will take so long to deliver.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I like the quality and style of your clothing however I find it difficult to get the right fit. I believe that this is because most items are sized as small, medium or large. I am a size twelve and fall between small and medium sizes. I would shop more with you but getting the right fit is a real problem therefore I have to look elsewhere”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Probably would have purchased a lot more from Rohan if your shop reps had been more proactive.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The roamers I find to narrow around the waist and the is no way to adjust. Also the pockets are to shallow and would be better with a zip.the trousers I still have are striders. They where perfect please bring them back”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I liked the trousers and had checked the measurements before ordering. But when they arrived they were enormous. Sadly had to return them”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“My previously high opinion of Rohan is diminishing, for several reasons. First and foremost, the fact that the company drops products without offering acceptable alternatives. An example of this is the Grand Tour chinos, a wonderful product that was available in two attractive colours. This practice is highly annoying for long-time customers, who do not want a constant introduction of new products to satisfy the whims of fashion. We want to continue buying our established favourites - or we'll be forced to go elsewhere. Secondly, colours!! Many of us are country people - we'd like more items available in attractive greens. Why on earth is there an endless fixation on charcoal and dark blues?”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“In the last couple of years, I've been disappointed by your trouser designs. I am short stout and older than any models you show wearing trousers. Your tapered leg designs of recent years are too tight and not nearly as comfortable too wear as the baggier straight leg designs you used to sell. Perhaps you could widen your range of styles?”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Even s/m gloves were too big”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

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Rohan is rated 4.7 based on 8,194 reviews