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Rohan Reviews

4.7 Rating 8,194 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I highly recommend your products to my students. However, I feel the quality and standards of your products have dropped, especially when it comes to the stitching. I've bought jackets, shirts, shorts, trousers and the stitching around the seams, pockets have come undone. The buttons don't stay on long and sips don't last. I can't upload my photos here”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Because they did not have my size in store, I bought the bags in the sale online. I wanted them to be picked up so had them delivered to my local shop. In the meanwhile they had dropped in price by another £4. The store were not willing to take the additional price drop off. Newcastle shop.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“The trousers are a good fit. Unfortunately they must have been a return for you. The packaging was torn, the trousers very creased. Even in the sale paying almost £90, I would expect you to have more respect for your own goods.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Never worked for me. Always end up phoning”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I have bought Rohan products for many, many years and have generally found their products to be excellent, however I am very disappointed with my last purchase. This recent shirt seems smaller than others I have in the same size, also all the button holes are smaller to the extent that I am concerned that I might tear them of the shirt when I need to undo them or do them up.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Mostly very pleased with Rohan The jeans I ordered though when delivered were of a very old baggy 80s style. Not what is was expecting and nothing like the sample photo”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I thought it would be worth mentioning that your sizing seems entirely out. A 12 generally fits me in trousers but sometimes a bit tight depending on the cut. The 2 size 12s I received from you were way too big - I'd have assumed a 14.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Good quality material but very baggy, could have been better cut”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Why do you keep altering everything? You used to provide big map pockets at the back of tunic tops - but not anymore. You used to sell nice, simple, very light zip tops - but not anymore. You used to do simple 'little black dresses' for women - but not anymore. By all means add new lines, but why not keep old favourites going so that when what we like wears out we can replace it?”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Hi nice looking jacket had to retune as the medium size was a little tight, I would of properly order the replacement in the large but did not over like the interior, texture and shiny colour.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“good quality blouses. Unfortunately, the shape was non existant, but was able to get them shaped.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Unfortunately your carrier did not deliver the parcel and as I was unable to pick it up it was sent back to you! Clear instructions were available on Dpd website as to how to access our property and where to leave it. I did speak to their driver who was very apologetic and advised that a repeat delivery would be made . However I was instructed later to pick the parcel up. I m hoping you can send them out again. I have no problem with Rohan but their carrier facility needs attention.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I am disappointed with recent changes to Rohan products, eg the pockets and styling of Roamers, the narrow sleeves in the microgrid jacket (too tight for an base layer), the change of fabric in the merino zip fleece. It seems as if fashion is more important than hiking needs.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Clothes excellent let down by delivery. I was told would arrive in I day by couriers but arrived on Saturday when I was out. Took to local postoffice so I wasted a lot of time as needed 2 trips as needed 2 forms of ID and was not told.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“These trousers were baggy in the thigh. They are the only unfinished length trousers you do which is disappointing for all those taller men. Quality is good but styling and choice of offering is very limited.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Prices too expensive so only buy when a big discount. Need more smaller sized items - your size 8 often too big, needs to be more in keeping with other retailers’ size 8.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Wear well and retain their shape Expensive and fit is variable.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Love the stretch bags, bought plain bags same size and much more baggy. I have kept them anyway but misleading sizing. Materials for shirts is splendid but ver staid patterns and colours.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“I'm a return customer but I'm disappointed with my most recent order. I purchased two bags. One of the two bags I received was both the wrong color and dirty on the strap albeit not used as the ties and tags were still on the straps. Perhaps it was laid about on a shop floor before being sent but it's not acceptable to me. That's all!”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

“Purchased the bags cap via mail order as I was unable to get to a shop(usual excellent service) .The material of the cap itself is badly puckered where it is sewn onto the peak and had I bought it in one of your shops I would not have accepted it in this condition. From a performance point of view it’s really good.So overall disappointed.”

Helpful Report

(Rohan.co.uk) - Posted 3 years ago

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Rohan is rated 4.7 based on 8,194 reviews