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Rohan Reviews

4.7 Rating 8,131 Reviews
93 %
of reviewers recommend Rohan
4.7
Based on 8,131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Rohan Reviews

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Rohan 5 star review on 28th December 2024
Sue.
Rohan 5 star review on 29th July 2024
Jonathan Hanson
Rohan 5 star review on 19th March 2024
Norman
Rohan 5 star review on 16th March 2024
John Briggbolton
Rohan 5 star review on 16th November 2023
Elizabeth Fisher
Rohan 5 star review on 2nd February 2023
Ridzuan Farouk
Rohan 5 star review on 7th December 2022
Andrew Guest
45
Anonymous
Anonymous  // 01/01/2019
Well -fitting jeans, comfortable and ideal for holiday walking
Helpful Report
Posted 1 week ago
Exceed quality. The girls in the Wimborne shop are very helpful.
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Posted 1 week ago
Very comfortable and a good fit. I’m going to enjoy wearing my jeans
Helpful Report
Posted 1 week ago
Excellent quality, good value. Good comms. Prompt delivery.
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Posted 1 week ago
Safe and secure delivery by DHL to Southern Italy. Arrived when promised with all necessary paperwork completed.
Helpful Report
Posted 1 week ago
Prompt, efficient service. Excellent quality and comfortable and easy to wear clothing
Helpful Report
Posted 2 weeks ago
Sera linen trousers are brilliant. However, when I wanted to order 2 more pairs I just got website error messages. Very helpful customer service by phone, but could you check the website ordering system please?
Helpful Report
Posted 3 weeks ago
Ordered 2 items at the same time which arrived promptly. My only criticism would be that they were sent separately which was a waste of packaging.
Helpful Report
Posted 4 weeks ago
Comfortable, hard wearing clothes. Could be a bit more stylish?
Helpful Report
Posted 4 weeks ago
Extremely helpful on line customer support. The clothes ordered were a perfect fit and great quality.
Helpful Report
Posted 1 month ago
I have retuned my item as it was too big a week ago and have had no correspondence or refund.
Helpful Report
Posted 1 month ago
Thank you for your review, I was sorry to learn that you have not received communication from us regarding your recent return. Purley for your reference, from point of receipt, we ask customers to allow 14 days for refunds to be processed. However, should you wish for us to look into this further, please do not hesitate to contact us on 0800 840 1411 (Monday to Friday 9am-5pm). Kind regards, Rohan Customer Service
Posted 1 month ago
The quality is good and the assistant in the Nottingham shop is very good
Helpful Report
Posted 1 month ago
Very good high quality product great service
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Posted 1 month ago
Ordered on line for delivery. Very smooth process and item delivered within a couple of days.
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Posted 1 month ago
My trousers arrived earlier than the predicted arrival date and fitted well.
Helpful Report
Posted 1 month ago
My husband has been buying 'BAGS' since 1987 - and lived in them ever since!
Helpful Report
Posted 1 month ago
I bought a Kendal Coat in October and had trouble with the zip, so I returned it to the Bath shop and was told, there was nothing wrong with the Zip, it was just a technic to doing it up. So I took it home, and tried again, I still had problems, and had to ask my wife for assistance. She is of the same opinion, there is a fundamental problem with the zip. I have only worn this coat a handful of times because I am not confident that the zip won't let me down
Helpful Report
Posted 1 month ago
Ordered a down jacket online after trying it on in a Rohan store at full price. The ordering and delivery process were fine. Clearance was great value.
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Posted 1 month ago
I love these clothes, high quality, warm and bright. But the delivery was a bit long
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Posted 2 months ago
Love Rohan's clothes. The staff on our local Wimborne branch are lovely.
Helpful Report
Posted 2 months ago
Rohan is rated 4.7 based on 8,131 reviews