Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,133 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two quick dry tshirts for our walking holiday - 3 days before we left! They arrived as advertised with very good delivery information from the driver. Like the way Rohan T shirts hang and don't cling and the very slightly silky finish which allows one to put on a fleece over them easily. From previous experience they have a very long life - so cost more than many tshirts but good value for money. Would like it if Rohan did in a better range of colours. I am an older women - and I very rarely wear pastels! Rohans' good colours seem to go to the men!”

Helpful Report

Posted 1 day ago

“Order processed well and arrived as advertised. Colour of item looked good on small image but I was unhappy with it in real life. It has been returned but it seems not to have arrived.”

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Posted 1 day ago

“Well -fitting jeans, comfortable and ideal for holiday walking”

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Posted 1 week ago

“Exceed quality. The girls in the Wimborne shop are very helpful.”

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Posted 1 week ago

“Very comfortable and a good fit. I’m going to enjoy wearing my jeans”

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Posted 1 week ago

“Excellent quality, good value. Good comms. Prompt delivery.”

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Posted 1 week ago

“Safe and secure delivery by DHL to Southern Italy. Arrived when promised with all necessary paperwork completed.”

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Posted 2 weeks ago

“Prompt, efficient service. Excellent quality and comfortable and easy to wear clothing”

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Posted 2 weeks ago

“Sera linen trousers are brilliant. However, when I wanted to order 2 more pairs I just got website error messages. Very helpful customer service by phone, but could you check the website ordering system please?”

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Posted 4 weeks ago

“Ordered 2 items at the same time which arrived promptly. My only criticism would be that they were sent separately which was a waste of packaging.”

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Posted 4 weeks ago

“Comfortable, hard wearing clothes. Could be a bit more stylish?”

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Posted 1 month ago

“Extremely helpful on line customer support. The clothes ordered were a perfect fit and great quality.”

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Posted 1 month ago

“I have retuned my item as it was too big a week ago and have had no correspondence or refund.”

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Posted 1 month ago

Thank you for your review, I was sorry to learn that you have not received communication from us regarding your recent return. Purley for your reference, from point of receipt, we ask customers to allow 14 days for refunds to be processed. However, should you wish for us to look into this further, please do not hesitate to contact us on 0800 840 1411 (Monday to Friday 9am-5pm). Kind regards, Rohan Customer Service

Posted 1 month ago

“The quality is good and the assistant in the Nottingham shop is very good”

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Posted 1 month ago

“Very good high quality product great service”

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Posted 1 month ago

“Ordered on line for delivery. Very smooth process and item delivered within a couple of days.”

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Posted 1 month ago

“My trousers arrived earlier than the predicted arrival date and fitted well.”

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Posted 1 month ago

“My husband has been buying 'BAGS' since 1987 - and lived in them ever since!”

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Posted 1 month ago

“I bought a Kendal Coat in October and had trouble with the zip, so I returned it to the Bath shop and was told, there was nothing wrong with the Zip, it was just a technic to doing it up. So I took it home, and tried again, I still had problems, and had to ask my wife for assistance. She is of the same opinion, there is a fundamental problem with the zip. I have only worn this coat a handful of times because I am not confident that the zip won't let me down”

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Posted 1 month ago

“Ordered a down jacket online after trying it on in a Rohan store at full price. The ordering and delivery process were fine. Clearance was great value.”

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Posted 2 months ago

Rohan is rated 4.7 based on 8,133 reviews