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Rohan Reviews

4.7 Rating 8,194 Reviews
93 %
of reviewers recommend Rohan
Company Reviews Product Reviews
5,393
 Metrics Info
4.7
Based on 8,194 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Rohan Reviews

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Rohan 5 star review on 28th December 2024
Sue.
Rohan 5 star review on 29th July 2024
Jonathan Hanson
Rohan 5 star review on 19th March 2024
Norman
Rohan 5 star review on 16th March 2024
John Briggbolton
Rohan 5 star review on 16th November 2023
Elizabeth Fisher
Rohan 5 star review on 2nd February 2023
Ridzuan Farouk
Rohan 5 star review on 7th December 2022
Andrew Guest
45
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“The item I purchased went into the sale almost immediately after I collected it so I was not very happy.”
Helpful Report
(Rohan.co.uk) - Posted 2 years ago
Anonymous
Verified Buyer
“Already owning striders I took advantage of sale discount to buy a second pair. Oh what a disappointment! Different material and changed cut to make them unwearable for anyone but the thinnest thighed people. However excellent customer service, great advice and speedy delivery soon saw a replacement pair - one size larger than my normal- on my legs. Retfunding mand return equally made easy.”
Helpful Report
(Rohan.co.uk) - Posted 2 years ago
Anonymous
Verified Buyer
“I recently bought my second pair of Troggings, the first pair having been worn practically all the way through Lockdown. They are supremely comfortable, but smart enough to wear on relaxed social occasions. However, after two years of use, they are getting a bit tired. So I ordered another pair, in exactly the same size and colour. I was dismayed to find that the fit of the new pair is nothing like my old ones. The body feels shallower and just not so generous. Has Rohan changed its manufacturer or the pattern of these once-comfy trousers?”
Helpful Report
(Rohan.co.uk) - Posted 2 years ago
J Barker
Verified Buyer
“Very disappointed with the Troggings I bought recently. I already have two pairs but the last pair are a totally different fit so not so good. Unfortunately you have now closed my local store so it looks like I won't be buying from you in the future, I've been I customer since the 1980's.”
Helpful Report
(Rohan.co.uk) - Posted 2 years ago
Anonymous
Verified Buyer
“You have changed the design of the classic jeans….. I don’t know why?”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Bob Pearce
Verified Buyer
“The coat was great but I paid for next day delivery and it was four days before it arrived. Product 5 star service 1 star hence review.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“There are a couple of things that weren't quite right about my trousers, but I have kept them as I was able to sew adaptations: Ladies trousers were Size 8 but were bigger around the waist than the size guide. So I used a belt for the fit but then found that the belt loops were poorly designed as they are not stitched in a way that hold the belt in place on the trouser waist. The belt just slips up above the waistband and rests on my skin or shirt, so the trousers effectively dangle from the belt. The loops stretch and are already too long, so they would need stitching differently for them to remain in place when a belt is used. (Which I have done). Because Rohan claim they have perfected their trousers, I didn't expect that kind of detail to be wrong, as it made the trousers unnecessarily uncomfortable to wear.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“The gear is good quality, and long lasting. I've been buying Rohan clothing for over 30 years, and whilst I know quality is there, the designs seem to have gone off over the last 3 years, altering the fit of womens clothing and also dropping some old favourites. I particularly miss things like the Windshadow jacket, and the Trailblazer trousers. I could guarantee that a certain size would fit me comfortably but now i can't. Hopefully Rohan will have a rethink about its products.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Bradley Wiggett
Verified Buyer
“Sorry, but the quality of the products has been dropping year on year... its to the point where the items do not last more than 1 year and just fall apart. every year Rohan cut more corners and reduces the quality of the material, stitching and accessorise. I would be very happy to review this in more detail with anyone who wants to listen... I also have examples of items from 10 years ago, 3 years ago, 2 years ago and recent purchases. Regards, Bradley Wiggett - 07789 631 507”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“I'm very sorry but I've to return the trousers ,all the sizing as changed...after years of being a customer...not good. My size as not changed, the trousers have as I measured old against new.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Unverified Reviewer
“I have been a customer of Rohan clothing for many years and generally happy but recently I’m getting more disappointed with there clothing. The sales always wind me up. the percentage of discount grows during that time period, 25% today next week 40% off on the same item. Learnt to wait until the final days of the sales before ordering. The prices are heading skyward when on full retail and no longer worth it imo, plus a lot of the new releases look like cheap market stall polyester carp.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I do like Rohan's products, but I don't think they are as good as they used to be. They either seem to have very bright colours or very drab. The shops only seem to have such a limited range that it's not worth going there except to collect parcels.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Clive Mattock
Verified Buyer
“The service was excellent, very easy return. Sadly, the product not so good.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“Sizing is way off. I am a size 8/10 in trousers, but I'm afraid the zip-off bags had to go back. The waist was enormous (more like a 12) whilst the legs were more or less OK. Tried a smaller size and the waist was still too big, but now the legs were too tight. Such a shame as otherwise I think the bags would've probably been OK.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“I'm disappointed with rohan after being a customer since the 1980's having purchased a toilet bag from you they did not deliver on the due date I was informed by your agent it wasn't even in stock and yet you took my money and told lies about a delivery, not on in my book the company is not what it used to be and I will not be recommending it any more.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Michael Hudson
Verified Buyer
“High quality so expensive”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“Some more shirts that are a bit less ‘country and western’ would be good.Eg simple small checks like you used to do with pockets”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“I have bought several trousers/jeans but recently the sizes particularly with the black jeans are all different. The Short I bought are 1 or 2 inches too long and getting skinnier and uncomfortable to wear.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
MORGAN DENT
Verified Buyer
“Jeans are far to long Only wish I was taller”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Anonymous
Verified Buyer
“I think the clothes are well made and a good fit. The service was very efficient and the staff were helpful. The only problem is that there is an awful lot of plastic involved in the packaging which I think was unnecessary and not good for the environment.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
Rohan is rated 4.7 based on 8,194 reviews
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