Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,120 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last ever order from Rohan. I buy clothes and then there is the summer sale madness with 20% of the prices. No more.”

Helpful Report

(Rohan.co.uk) - Posted 7 years ago

Thank you for your review. I am sorry you have been disappointed by our Summer Essentials offer. Whenever we make price reductions unfortunately there will always be some customers who have recently bought at the higher price. If you like to discuss further please contact customer service directly.

Posted 7 years ago

“I have been buying Rohan products for 30 years now, and I still have most of them. A Pampas jacket 20 years old, a Goa maybe 15 and many pairs of Bags. But the Harrington jacket I recently purchased is the worst item ever. I bought large as that is my size, but immediately putting it on it was tight across the back. I could not put both arms out in front of me the material was pulling. The same with driving, very restrictive. Also the internal pocket is not fixed at the top of the zip, consequently as you pull down on the zip the pocket pulls forward, so I have to hold the top with my left hand. I will wear it as I have it but with trepidation instead of enjoyment. Sad really.”

Helpful Report

(Rohan.co.uk) - Posted 7 years ago

“The buttonholes on the shirt are too small. The shirt can be buttoned and unbuttoned only by using considerable force. This is likely to result in buttons coming off and buttonholes being damaged.”

Helpful Report

(Rohan.co.uk) - Posted 7 years ago

Sorry to hear of your disappointment. If you'd like to contact our customer service team directly to discuss further.

Posted 7 years ago

“I have been buying Rohan for 30+ years. Non-iron, no crease and quick drying aspects very good. Quality has historically been excellent but has plummeted in recent years whilst retaining premium prices. This has been especially noticeable in the mens short sleeve shirt range. Inferior fabrics and workmanship bare no relationship to those a a few years ago. I can no longer justify the price. Sort it out Rohan.”

Helpful Report

Posted 8 years ago

Sorry to hear of any disappointment. Please contact our Customer Service team directly to discuss further.

Posted 8 years ago

“The staff at the Knutsford branch.. a man and a women who look to be in their sixties are particularly unpleasant.”

Helpful Report

(Knutsford) - Posted 8 years ago

Sorry to hear of any disappointment. Please be assured that this will be investigated further.

Posted 8 years ago

Rohan is rated 4.7 based on 8,120 reviews