Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,442 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Rohan purchase. Sizing info inaccurate so bought size which in fact too big. (Noticed smaller size out of stock at that time). Returned for exchange but smaller size still out of stock, so had to have refund - but not for shipping charge. If sizing correct I would not have purchased item, so I have paid for postage for nothing but inconvenience! Rohan people pleasant otherwise 1 *.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Many companies have no issues with still shipping to EU countries so why the problems? Hope you clarify what’s required soon - maybe look at the solutions other businesses are using?”

Helpful Report

Posted 5 years ago

“I used to love this jacket, I have had it for about 18 months and it LEAKS! I arrive home with a wet back when I have had the hood up. I love the style and the longer length but not impressed. I would not buy another one. I have just looked at the labels I took off it when I bought it and although it says it is waterproof it is not guaranteed.”

Helpful Report

Posted 5 years ago

“Service as always good but what has happened to the shape/style of the women’s walking trousers? Always used to buy Roamers but these now come as hipsters and for walking a waist fitting trouser is more comfortable for me. Then tried Troggings but these were a similar fit. Rohan Fleet trousers are excellent for summer walking but don’t appear to have an autumn/winter equivalent.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Quality control could be better, jeans bought recently had a leg seam that was twisted. My recent purchase of walking trousers had a rear pocket that was not attached at the top. Disappointed for expensive clothing.”

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(Rohan.co.uk) - Posted 5 years ago

“Size differentiation between styles is annoying. Winter bags size 10 short are on the large side while size 10 short Nordic jeans are on the small side.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“The coat I ordered was very very creased and small for the size. I was surprised to have to pay to return .”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“I recently ordered 2 items which I received but had to be returned to you. You have confirmed receipt of items and I requested larger size. I was promised this but to date I have heard nothing. Customer No. 80342. Order No B4310477. Disappointed in view of the quality of Rohan clothing.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“I received a message from Rohan and from DPD this morning telling me that my order was to be delivered between 1413 and 1513. It has not arrived. I have now had a message from DPD saying that they have taken my order back to the depot as they could not find my house. I order a lot of stuff from Rohan and there hasn't been this problem in the past. I do not understand why I didn't get a message from DPD asking how to find the house. I am very disappointed.”

Helpful Report

Posted 5 years ago

“Always purchased Rohan XXL Clothes and also bought ladies trousers for my wife. Unfortunately I have to take them back for refunds as your clothes do not fit anymore. The sizes are nothing like I have always had I am really disappointed as obviously you have cut down your sizes.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Overpriced and slow to give a refund.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Service was good but the item design had changed from previous purchase. Raglan sleeves make it an unappealing fit. You had a good thing going and managed to spoil it. I won't buy another.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“This is the first item since 1988 that I have returned. the fleece was very thin, the collar and shoulders did not fit at all well.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Cool Silver Briefs Mens - Poor labelling. The garment is ok, but the labels are extremely poor and certainly not at all durable. If you want to know the washing instructions, write them in your diary because even with careful hand-washing they will disappear very quickly. It is a continuing fault. Even the more recently purchased garments (Aug 20) suffer with the same problem. In my opinion, poor quality control.”

Helpful Report

Posted 5 years ago

“Recent order of jacket was disappointing. It was short and skimpy,not up to Rohan’s usual high standards.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Slow delivery and socks that are already wearting at the heel after very little use.”

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(Rohan.co.uk) - Posted 5 years ago

“A comfortable long sleeve merino polo shirt, BUT the sleeve cuffs are loose and baggy. This may suit some users but for me it unsightly, uncomfortable and get even baggier when Damp or wet. A great idea and design concept poorly delivered.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“This is a mixed review and I intend writing to the designers of your products. I am a large 12 - none of your products fits the standard “guidelines” it’s all way way too big to who. Do you aim your size charts? I ended up with a size 10 pair of Fjell walking trousers - perfect fit and a size “small” Icepack jacket. The body fit is good the sleeves are meant for someone of skeletal proportions. I cannot say how let down I feel. Your designers/size chart people need a serious rethink.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Usually Rohan size 12 fits me well - I’m wearing a size 12 pair of jeans at the moment - but I have had two orders recently where the fit has been too tight or too big ? Normally they are great .. what’s going on with your sizes Rohan?”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

“Spent over £200 with Rohan and they don't offer free shipping! I don't think I've ever come across a company not to offer free shipping when you spend over £100! Their short length trousers are very long, I measured myself and the measurements said I was a size 10 but you could get nearly two of me in the waiste, their sizes are way too generous and much too long. I bought waterproof trousers, they did keep me dry in heavy rain.”

Helpful Report

(Rohan.co.uk) - Posted 5 years ago

Rohan is rated 4.7 based on 8,442 reviews