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Rohan Reviews

4.7 Rating 8,462 Reviews
93 %
of reviewers recommend Rohan
4.7
Based on 8,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Rohan Reviews

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Rohan 5 star review on 28th December 2024
Sue.
Rohan 5 star review on 29th July 2024
Jonathan Hanson
Rohan 5 star review on 19th March 2024
Norman
Rohan 5 star review on 16th March 2024
John Briggbolton
Rohan 5 star review on 16th November 2023
Elizabeth Fisher
Rohan 5 star review on 2nd February 2023
Ridzuan Farouk
Rohan 5 star review on 7th December 2022
Andrew Guest
45
Anonymous
Anonymous  // 01/01/2019
“Online ordering process was fine but when I went to collect my purchase from Rohan Manchester store the experience was very disappointing. Three members of staff standing around talking to each other and not interested in me as customer. Didn't listen to what I said and made no effort to engage with me about products on sale in shop (which I would have been interested in if the staff had made any effort)”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
“As dedicated RA members, both my wife and I have used Rohan for many years and during that time we have found the styling gradually becoming unfashionable and in particular, I've always found it difficult to find trousers with a comfortable fit. The weight and quality of the material now used for "mid-layer" clothing is no longer up to Rohan's previous quality.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
“Sadly found that the Winter Fusion trousers were a much tighter fit than my normal 38 reg, Tried on 40 reg but found them too restrictive compared to the normal Fusions. Why, oh why, don't you bring back the traditional Fusion trousers? I know of other people who would love to have them back as well as myself.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
“I purchased a £90 hat (which was reduced to £72 and when it arrived it looked as though it had been sat on,. It wasn't in a bag only the bag it was posted in,. I have complained as it was a Christmas present, and was offered £20 allowance. I really not happy with the service.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
“I am a very big fan of Rohan and always look to them first for clothing. They are well-made from high-tech materials and are first-rate for upper-body garments (shirts, jackets etc). Sadly, they are terrible for trousers, at least for me. I am 6ft 2" which means that not only am I taller than average but also, and this is the bit Rohan does not understand, longer in every other dimension too. They make trousers which are supposedly 'long fitting' but they are not. They know about the need for the inside leg to be longer, but don't understand the need for the rise to be two to three inches longer too. Just to compound the problem, there is no consistency between their lines. I have one pair of Rohan trousers (Trailblazers) that fit perfectly, but only one. Every other type I have tried has been way too short in the rise making them unwearable.”
Helpful Report
(Rohan.co.uk) - Posted 3 years ago
“My experience with the purchase attempt was very bad. I didn't get what I wanted. I had to communicate by phone twice, they informed me of situations that later did not happen, charged me the product price twice (which were reversed). And finally, I couldn't buy the jacket I wanted, because didn't have size L at the store! A real pity, because their products are excellent.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Just ordered 2 fleeces but returned both. Thought the design of both rather uninspired and the sleeves over long ( something I've noticed before with your fleece etc) .The materials were good though. I don't think I will bother with online shopping with Rohan as I find it a disappointing experience - safer I think to visit one of your shops.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“I have received the two jackets I ordered which were delivered promptly and are as advertised. However these items of clothing are manufactured in China. So much for your ethical trading policy. For ethical trading you mean “ minimal manufacturing costs and maximum profit margins” You are also shipping goods half way around the world when Northern Ireland is a short distance away. What about the environment? You mention that you have manufacturing facilities in Portugal and Northern Ireland, so I assume that China is cheaper and the mention of European facilities is to distract customers. Many other companies source goods from Asia but at least most of them don’t brag about their ethical trading policy.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Ladies clothing seems to have become very masculine- especially the Shoreline Polo-and drab. Recent purchases have been returned as sizing is small and features like zips on side pockets have disappeared! Colours leave a lot to be desired too! Maybe it's an age thing and I will have to now(unfortunately) look elsewhere as I cannot see myself wearing sunshine orange and rosewood pink!!”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“The staff in shop are lovely, as is the shop. Online purchasing was simple and efficient. The material, cut and stitching on the jacket are excellent. Why then 2 stars? I bought the Rohan Kendal Jacket/Coat. It has the worst zip of any article of clothing I have ever seen. I will break. I have only worn it twice and am already worried it will break. It takes about 4 attempts to get it to zip. Perhaps 2 stars is unfair but I would have 2nd thoughts of buying again.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Not sure what the problem is with sizing . Everything used to be fine , now can’t trust the size( label).only way is to visit a shop . But that doesn’t work with sale items . Come on Rohan”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Not for me . Both returned , very low content of Merino Too much polyester which feels awful for me personally.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“These bags are made from a very stiff to material and uncomfortable to wear! They are not a patch on my previous pairs which were comfortable to wear and have lasted for years.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Sizing was ridiculous, the L/XL hat was the size of a bucket and would not fit anyone - i thought i had a large head myself but this is way too big and deep for anyone imo.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“I ordered two items from sale catalogue but had to return them as one was too big and the other had a lining which I did not like and was nothing like anything I had bought from Rohan before. The lady in the Norwich store was not very helpful and said they would be getting a lot of returns as the sale catalogue had been sent out. If she had looked at my account she would have seen I have been a regular customer and have bought many item from Rohan. I did not stop in the store and look around as I thought her very rude. Luckily I am going to the Lake District next week and I am sure the sales staff will be much better there. I have never had that problem in Norwich before but will think twice before going there again.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“My trusted pair of Rohan Backpacker trousers were virtually falling apart so I decided to order something to replace them. A pair of Pioneer trousers, Pioneer shorts and a pair of Bags. In my experience 99% of men’s trousers these days have a ‘low rise’ cut, meaning they sit more on your hips and have a reduced gusset length. Primarily this is governed by fashion rather than comfort or functionality. I was confident that Rohan wouldn’t be subscribing to any such nonsense, how wrong could I be! I’m an average size 34 inch waist, however the Bags were way too tight and restrictive. Definitely not suitable for wearing all day or walking so they will be returned. Likewise the Pioneer trousers and shorts, I’m interested in comfort rather than fashion. I don’t want my clothing to be anything other than functional! What’s the point of technical fabrics etc if the garments are a poor fit. My Backpacker trousers were fantastic, comfortable, plenty of room and crucially with a high rise fitting that meant they weren’t drifting down my backside! The Pioneer trousers might be ok for going to the shops in etc but I definitely wouldn’t be venturing into the hills in them, way too restrictive. I’m really disappointed, surely these garments are ‘road tested’ under the conditions that they’re intended to be used for? Other brands are the same or even worse, fashion rules over function! I’m not interested in fashion when I’m halfway up a mountain! I’m actually going to have some walking/expedition trousers custom made in order to get a fit that works! As a last resort you haven’t still got a pair of Backpacker trousers somewhere have you?”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“All good until you sent a email saying sorry you could'nt deliver my parcel. I was holding it in my hand as you sent the email!!”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“Due to Rohan on-line shopping not accepting the password they had provided I lost the opportunity to purchase a pair of walking shoes at a a very attractive price. This I regarded as poor service though over the phone a customer service operator did make a goodwill gesture of a £20 voucher against future purchases. This would still make the cost more than the clearance sale price.”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“I chose the shorts as picture looked they were loose fitting BUT tailored. On receipt, I opened them & they looked per bagging school knickers from 1950’s. Hence I returned & have been fully refunded”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
“I ordered jeans for my wife and we’re traveling. They came in as for retail purposes and we were charged $35.00+ In customs. These were jeans for personal use for my wife! So we paid $25.00 for delivery plus $35.00 - outrageous!”
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Rohan is rated 4.7 based on 8,462 reviews