Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,194 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hardly purchasing anything since our local shop closed. Buying on line is hit and miss and expensive. Rohan used to be my go-to shop.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Quality and style is very poor”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Returned this jacket. Sleeves too long and jacket looked frumpy on”

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(Rohan.co.uk) - Posted 4 years ago

“Bought Ecco Exohyke boots to replace Ecco Track 25 . Very disappointed that Unlike Track 25 they let in water at laces/tongue area. Both boots leak in same way so its a design fault. I think they will end up at the charity shop.”

Helpful Report

Posted 4 years ago

“I ordered two Shoreline long sleeved tops. The telephone ordering system was relatively easy. In the past I brought several Stria tops which is a great garment although over considerable time and many washes they begin to develop small bobbles and do not look quite so smart. Like many successful products, Rohan rightly or wrongly have decided to rebrand them and Shoreline tops are now the replacement for the successful Stria tops. Shoreline tops are an inferior product. Whilst the colours are good, the material is thin and they have a huge black label on the back of the neckline and the black thread shows through the material. Had I seen them in a Rohan shop I might have thought twice about buying them but Rohan closed my nearest store which I used to patronise a lot. Please Rohan stick to what you are good at and do not change the names or of your most popular products - I am not adverse to updating the product providing it does not compromise quality.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I've worn Rohan clothes almost exclusively since the late 1990s. However, over this time I have seen a drop in quality and functionality for standard items. For example, I have some black bags that were bought about 15 years ago (at least) - the colour in them is still strong. In contrast, bags I bought a few years ago are made of a different material and the black has faded to brown/black and to the point where they just look scruffy. I just bought another couple of pairs and see sadly that they are still made of the same, poorer quality material. I used to like Trailblazers, but you have reduced pockets and pocket depth year on year so they are now a poor substitute for the orignal version. I would pay a premium for a quality product so it is sad to see this degradation from a company I used to really like.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Love Rohan Clothing. Started off with a pair of troggings about 10 years ago after being nagged by Husband to buy “quality” now have more or less whole wardrobe from boots to tops, trousers to shift dresses. Fantastic quality and fit and lasts forever.”

Helpful Report

Posted 4 years ago

“I love Rohan gear normally but this microgrid full zip fleece is very poor. I've had 3 of these before and they were fantastic in size, comfort, looks, versatility etc, but they've changed a winning formula and made sleeves 2" longer, and a collar that flops all over the place and is very badly designed. I understand they have reverted to original design now, so check which version you are buying.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Everything was good accept for the most important aspect - the size. The 8S jeans did not fit. I have more than 6 pairs of Rohan 8S including venture jeans. They all still fit so it is not me that has changed. For online shopping to work it really does require consistent sizing across the ranges.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Trading on past glories! Questionable quality; far too expensive; and the design is not as ‘cutting edge’ as you seem to think. You have ‘tinkered’ too much with items that used to be so much better.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“First Rohan purchase. Sizing info inaccurate so bought size which in fact too big. (Noticed smaller size out of stock at that time). Returned for exchange but smaller size still out of stock, so had to have refund - but not for shipping charge. If sizing correct I would not have purchased item, so I have paid for postage for nothing but inconvenience! Rohan people pleasant otherwise 1 *.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Many companies have no issues with still shipping to EU countries so why the problems? Hope you clarify what’s required soon - maybe look at the solutions other businesses are using?”

Helpful Report

Posted 4 years ago

“I used to love this jacket, I have had it for about 18 months and it LEAKS! I arrive home with a wet back when I have had the hood up. I love the style and the longer length but not impressed. I would not buy another one. I have just looked at the labels I took off it when I bought it and although it says it is waterproof it is not guaranteed.”

Helpful Report

Posted 4 years ago

“Service as always good but what has happened to the shape/style of the women’s walking trousers? Always used to buy Roamers but these now come as hipsters and for walking a waist fitting trouser is more comfortable for me. Then tried Troggings but these were a similar fit. Rohan Fleet trousers are excellent for summer walking but don’t appear to have an autumn/winter equivalent.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“Quality control could be better, jeans bought recently had a leg seam that was twisted. My recent purchase of walking trousers had a rear pocket that was not attached at the top. Disappointed for expensive clothing.”

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(Rohan.co.uk) - Posted 4 years ago

“Size differentiation between styles is annoying. Winter bags size 10 short are on the large side while size 10 short Nordic jeans are on the small side.”

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(Rohan.co.uk) - Posted 4 years ago

“The coat I ordered was very very creased and small for the size. I was surprised to have to pay to return .”

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(Rohan.co.uk) - Posted 4 years ago

“I recently ordered 2 items which I received but had to be returned to you. You have confirmed receipt of items and I requested larger size. I was promised this but to date I have heard nothing. Customer No. 80342. Order No B4310477. Disappointed in view of the quality of Rohan clothing.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

“I received a message from Rohan and from DPD this morning telling me that my order was to be delivered between 1413 and 1513. It has not arrived. I have now had a message from DPD saying that they have taken my order back to the depot as they could not find my house. I order a lot of stuff from Rohan and there hasn't been this problem in the past. I do not understand why I didn't get a message from DPD asking how to find the house. I am very disappointed.”

Helpful Report

Posted 4 years ago

“Always purchased Rohan XXL Clothes and also bought ladies trousers for my wife. Unfortunately I have to take them back for refunds as your clothes do not fit anymore. The sizes are nothing like I have always had I am really disappointed as obviously you have cut down your sizes.”

Helpful Report

(Rohan.co.uk) - Posted 4 years ago

Rohan is rated 4.7 based on 8,194 reviews