Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,240 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I find it difficult to write this review. I first visited a Rohan shop in the '70s whilst holidaying in the Dales with my wife and young family. This was the original and only at that time, in Long Preston, when Paul and Sarah Howcroft were there and physically in the shop and serving us. I bought a pair of Bags, a classic style that's remained almost unchanged over those fifty years. However, it's sad that my skin has become increasingly intolerant of synthetic fabrics over the intervening years and I can't wear most of your products: my wife still can however. But a gripe that we both have is that even the classic styles keep on getting frequently 'tweaked' - for example the fit of the legs of Bags sometimes narrower and then wider. Buy a pair that are just fine then a couple of years later when you need another pair that fit has been changed and what you bought no longer available. What has occasioned this outburst? It's the Bags cap bought recently. I previously had three Outrider caps, another potential classic, in dark grey, light grey and stone. The crown shape was more roomy, unlike the ubiquitous close-fitting baseball cap style, and the peak foldable. I lost the stone-coloured one not long ago and wanted to buy a replacement. No longer available, so I bought the Bags cap instead which I'm really not that keen on. Unisex - I don't have a pony tail, there is only a two-position headband fit adjustment, it seems a closer fit to the crown and the peak is not foldable. There is only one remedy for the ever-changing dictates of fashion - when you've just bought something you really like, go back the following week and buy another. Apologies for the rant. I feel I've done Rohan an injustice but for most customers, current and potential, Rohan "does the business", but please do think about retaining those handful of classic styles and try not to tweak them too often. (Concerning the question about delivery below, it was delivered to the local shop in Chelmsford and I collected it from there.)”

Helpful Report