Login

Start Free Trial Are you a business? Click Here

Rohan Reviews

4.7 Rating 8,194 Reviews

93 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 8,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

45

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very Satisfactory quality and smart but I find rather expensive. have recently returned two items to exchange for larger size. will review again when replacements received.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The website was being fractious when trying to place my order. But on contacting customer support it was suggested I call direct whilst they sorted out the website issue. On telephoning, my order was promptly processed and delivered. 3 stars for the website, 5 stars for lady who took my order.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Quality superb. But they sent me the wrong size”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Really loved my first pair of jeans so sent off online for a second pair. Despite being exactly the same jeans & size, the leg length is longer. Sadly I will need to exchange them.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I have an abundance of Rohan clothing because I can rely on its great quality. Sadly another thing I can rely on is the tendency to cease production of garments I think are excellent. I don’t find many faults with Rohan stuff, except Rohan’s ghastly colour choices, but I recently bought two pairs of jeans and to my astonishment found they had button flies. Not the most sensible arrangement for the cold outdoors when the speed and convenience of a zip is always preferable. AND it was not advertised. The idea of the one who chooses the colours I imagine. But then who cares what I think. Despite this I still would and do recommend Rohan. Mike Barrett”

Helpful Report

Posted 2 years ago

“Disappointed with the appearance of the top front pockets which stick out and give a jodhpur appearance. I intend to return the trousers”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The on line website did not show if the purchase had been successful, so order over the phone.Ended with two of the same items ,took one unopened item to shop in Beverley for refund,all ended well.Great gear shame about website.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Have not received the item. So can provide no review. Disappointing.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“My new shirt is very good but was not available for collection at the time promised. This was a considerable inconvenience. I only ever buy from Rohan during a sale as full prices are too expensive for me.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I ordered my stuffs to be delivered to Cambridge store.I went last Sunday and it was closed due to staffing problems. I rang on Monday to check that shop was not closed and was assured it wasn't. I am in Cambridge again today and the shop was closed again. I don't live locally so it was 2 wasted journeys. Not happy. It has a sign stating it was opened but no lights or anyone at the shop”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Had a pair of dry requisite trousers that were brilliant covering many miles in all sorts of conditions. Sadly got too small so purchased a replacement. Case of if its not broke don't fix it. A belt is essential but no longer provided. Luckily I kept my old one. Zipped thigh pocket replaced with an unusable zipped pocket inside the regular front pocket. Tried to review trousers but now seem to have gone out of production. Why? They did everything needed for uncertain weather. Great fan of Rohans for years but starting to lose their way?”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“It's disappointing that Rohan is moving away from when it originally started - for travel clothing. There was less choice, but garments either didn't require ironing or could be hung to shed creases. This isn't the case these days because people seem to dress down and look 'scruffy'. The new designs - who decided on some of those, are heavy and ugly. Too many young people in design/marketing these days. I am still wearing garments bought over 20 years ago which are still going strong without losing shape or colour. Don't spend as much at Rohan as I used to - sorry!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Bought 34" winter fusion trousers, a repeat of an order of 5-6 years ago. Latest version is true at 34", but waist is physically an inch smaller than the pair bought previously. OK, but the earlier pair allowed the more easy wearing of heavy winter shirts. Disappointed at material skimming (minimising costs?) 3-4 weeks later bought a second pair of trousers for store pick up - this time never received phone call to pick up (as instructed by Rohan) from store over ten days from dispatch. Went to store, said they were so busy with sale that if you didn't answer they just hung up! Why not leave a message?”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“My latest on line experience was not good, information on the delivery was inaccurate and incomplete. Maybe this was because of the problems Royal mail is having with parcels. The products purchased were satisfactory so hopefully the delivery updates will be better in future.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Varies . Some items 'a funny fit ' . e.g. women's blouses too big on shoulders and skimpy on waist . I'm an older walker , usually size 14 or 16 . I like your extra pockets and quality usually good . In past garments have only retained waterproofing for 2 years . Now a Paramo convert re that . There sizing is also a bit weird.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Pleased with the ice pack vest ordered and love the dark navy colour. Disappointed with Rohan though for the extra large plastic bag the item was wrapped in. So many other stores now delivering items wrapped in tissue paper or just loose in the packaging. Rohan used to be ahead of the game on this but no excuse in this day and age - the evidence is there. Please stop using single use plastic.”

Helpful Report

Posted 2 years ago

“Our shopping experience was fine thank you. The shirt I bought - Men’s Shoreline Polo - seems fine, but my husband is not so keen on the new design - shorter at the front than the back. Makes it hard to tuck in should he want to do that. I’m less likely to recommend Rohan now than I would have been a year or two ago. I’ve been a very regular customer in the past but I find it difficult to get excited about styles or colours now. I find them generally a bit drab, and not always very practical for adventure travel, eg secret pockets not very secret and often not very big. Sorry!!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Bought my husband what I hoped would be a really warm, waterproof coat, slightly longer size. All excellent but the zip a complete nightmare. Always engages but only very occasionally pulls up - can take 5 minutes to get it to work. Any suggestions? Used the email given for customer services but it does not work.”

Helpful Report

Posted 2 years ago

“Ordered 2 pairs of troggings 14s, awful material, too big and baggy. Had to return will continue wearing the paira I have.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Delivery was delayed. Place returns label with goods. For those without wi-fi.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

«
1
...
2
3
4
5
6
»

Rohan is rated 4.7 based on 8,194 reviews