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Rohan Reviews

4.7 Rating 8,243 Reviews
93 %
of reviewers recommend Rohan
4.7
Based on 8,243 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Rohan Reviews

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Rohan 5 star review on 28th December 2024
Sue.
Rohan 5 star review on 29th July 2024
Jonathan Hanson
Rohan 5 star review on 19th March 2024
Norman
Rohan 5 star review on 16th March 2024
John Briggbolton
Rohan 5 star review on 16th November 2023
Elizabeth Fisher
Rohan 5 star review on 2nd February 2023
Ridzuan Farouk
Rohan 5 star review on 7th December 2022
Andrew Guest
45
Anonymous
Anonymous  // 01/01/2019
Have used Rohan now for many years and product’s have always excelled. But had issues this year with waist sizes, 34” turned out to be 32”, therefore ordered 36” which measured 30”. Appreciate I can easily return but not only does it cost me for original postage but confidence is now not there that they will fit as advertised. Shame as always correct before. If continues may have to try another brand.
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Disappointed as the grey from the lining could be seen
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Poor colour choices. Trouser zips too short. Zips on fleeces too small. Should be using more natural fibres now.
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Unfortunately the style of the jacket was not to my liking. I also found it rather short. I returned it for a refund. Whilst I am aware that Rohan have received the item, I have not yet received my refund.
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Rohan clothes are good quality but like M&S look old fashioned I am 62 but don’t want to look old before my time. I think you should do a trendy range and trendier colours with longer fitting all positive feedback I hope 👍
Helpful Report
Posted 4 years ago
Generally excellent, on this occasion the trousers were NOT the usual size thus I sought an exchange, unfortunately you had run out of the correct size thus price refunded, but I DO NOT HAVE THE TROUSERS I REQUIRED !!
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
I am impressed with Rohan clothing although I find their website poor when it comes to zooming in to look at clothing in detail. They also send far too many emails which will only result in me blocking them in time.
Helpful Report
(Rohan.co.uk) - Posted 4 years ago
Hopeless arrangement of pockets on trousers. Nowhere to put phone. Also am between 10 and 12 so trousers a poor fit. Styles and colours generally quite boring and not enough hoodies. And care labels indecipherable after one wash
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Not arrived yet
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
The goods were great as always but the parcel arrived damaged The box was opened and the goods exposed but thankfully the shoes were not damaged
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
I have shopped with Rohan for over 30 years, you would have expected them to have cracked correct sizing but they are just as unreliable/inconsistent now as they were 30 years ago. Originally they were good high quality products which lasted for years. Now they seem to be very fashion conscious, have an enormous range of very similar things that don't often last anywhere near as long. I have been seeing many other reviews that complain about sizing - especially the length of sleeves. It is a shame as they are a company that I want to support. On the plus side the mail order service works very well, including returns. Shop staff are always very knowledgeable and helpful .
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
There are several times when I would have bought items but the website would not racognise my account nor did it let me check out as a guest.
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Good clothes. Downsides- takes too long for refunds to come through. No suitable return bags issued for DPD deliveries
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
I did not receive my last order because they demanded over $100. for import duties. If import duties are to be charged, you should state that at the outset. Sales are not a sale when large import duties are involved. I have purchased multiple items in the past & never was asked to pay import duties
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Quality control Standards have fallen over the past few years
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
advertised as Rohan Roamers mistakenly led my friend and myself to buy what we thought were waterproof trousers. We understand now that we should have asked for Dry Roamers.
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Ordered large mitts, too small for me, also not mitts as there are fingers inside, which for me ( I suffy from Renaud's syndrome) don't allow me to gain heat from my hands to warm my fingers, fortunately they fit my partner. Not mitts then!
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Rohan service excellent but shipping abroad expensive with DHL. On a 17 gbp order I paid 25 shipping and another 18 on arrival- 6 ‘service charge’ , 12 duty and it did not deliver on the day promised. You need to add an option to send by Royal Mail.I know I can emailseparatelybut that is not certain. On parcels under 35 there is no duty in Thailand
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Service good, would be better if you got free delivery, if spending a certain amount
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
With lockdown I've been going out for a lot of winter walks but have always struggled to keep my legs warm. I therefore thought I'd treat myself to a pair of Rohan's winter trousers however am a bit disappointed that they aren't as warm as I'd hoped. They do fit quite well but for the price (the most expensive pair of trousers I've ever bought!) I can't say that I'd recommend them.
Helpful Report
(Rohan.co.uk) - Posted 5 years ago
Rohan is rated 4.7 based on 8,243 reviews