Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,800 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

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4.9

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Amy from the Stapleford branch has been fantastic in her support to process my rental in Giltbrook. She made the process very smooth and turned it around very quickly. Thanks again for your support Amy. Also a big thank you to Wendy for showing me around the property. You are all a great team!”

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Posted 6 years ago

“Emily Torr has been really efficient and very helpful in all my dealings with her. Communication has been great and she has helped me tremendously with her concise and friendly manner. We are changing over to a new accounting system and she has been of great help chasing through invoices and checking payments. Very impressed !”

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Posted 6 years ago

“all the staff were very helpful right from the start . dawn kept us up to date with developments all the way through and returned all calls promptly she also sorted any queries efficiently”

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Posted 6 years ago

“Thank you from start to finish very happy all phone calls were returned and all staff very helpful and professional .And a special thanks to Rebekah bacon who was with us all the way THANK YOU ALL”

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Posted 6 years ago

“Joe was very professional and thorough on a viewing he did for me.”

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Posted 6 years ago

“Joe showed myself and my partner around a house over the weekend. He was very helpful and made sure we got the applications literally minutes after we’d left the house. He made it a very pleasant experience for us :) thank you!”

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Posted 6 years ago

“Holly was consistently on the ball thoroughout our house sale, communicating with ourselves and the buyers aswell as both solicitors in what was a complicated transaction. Can’t thank you and the Robert Ellis team enough!”

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Posted 6 years ago

“Joe is very nice and he showed us the property with a lot of patience. We are pretty happy about the viewing.”

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Posted 6 years ago

“The highly professional, friendly and efficient team at Long Eaton handled our sale. Expert advice from Mark Philpott, great support and regular updates from all the staff, especially Caroline and Carrie-Ann. Our grateful thanks to the whole team.”

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Posted 6 years ago

“Mark Philpott acted as my agent on the sale of my property, Collis House, Draycott. We were extremely happy with his service, time spent and attention given, he couldn't do enough for us. Even out of business hours was still contactable and kept us up to date with all dealings, nothing was ever too much trouble. Thanks to a great team at Robert Ellis. Highly Recommended.”

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Posted 6 years ago

“I must say a Big Thankyou to Wendy at the Stapleford office!!. Just recently I had no heating for some days, and boy it was cold, After contacting the Wendy an Heating Engineer called the following day and repaired the fault. For me that's good Customer Care. Many Thanks Regards Trevor.”

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Posted 6 years ago

“I haven't completed with Robert Ellis but so far, the handling with Nicole has been smashing. She fulfils what she promises, always returning calls and following up on any questions that we have. The office follow up any appointments with a confirmation text. All in all, a very professional and thorough service from Nicole and her team.”

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Posted 6 years ago

“Melanie was extremely professional,helpful and quick to respond to any queries. She relieved me of a lot of extra stress by dealing with the solicitors and I think in general just did a great job!”

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Posted 6 years ago

“MARK Louise and Dawn gave us excellent service and made the whole process as stress free as possible. If we move again this estate agent would be our first choice.”

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Posted 6 years ago

“We have recently just moved into a rented property with Robert Ellis through the help of Jane Reid. Jane responds to queries quickly and thoroughly in a professional but friendly manner. Despite us having some teething problems with the property Jane has managed to solve and sort all these issues for us in a timely fashion. I also appreciate that she has answered all of my slightly daft questions and explained everything thoroughly for me! Many thanks for all your help Jane - credit where credit is due!”

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Posted 6 years ago

“Recently, the new gas heating system has been installed at the flat I’m renting with Robert Ellis, and this is to say thank you very much as the flat is now nicely warm and cosy. Thank you to Guy Hall for explaining all the stages of installation work, personally overseeing this and looking after the tenant’s well-being with true commitment and professionalism. A thank you also goes to Andy Taylor, a gas engineer, and to his team, for doing all the work brilliantly, neatly and with practically no disruption to the tenant's daily life. Good job – a very reliable and professional service from both Robert Ellis and the gas installing company.”

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Posted 6 years ago

“Deanna Hall. KEEP HER! We have been asking repeatedly for someone to get the central heating sorted, holes in the ceiling above the shower ( leaving the downdraught of a hovercraft). No-one seemed to be doing much ( much? nothing) 3 months, 4? Nothing doing until Deanna came on the scene. (Wonder if she wears a cape?) and immediately started things moving by arranging a call and visit from a plumber and apologies from Hedgehog something or other apologised for the months of delay and a promise to make right in the bathroom. I don't know what the outcome will be but I think that maybe, this lady has definitely something about her.”

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Posted 6 years ago

“I viewed and filled in a application for a property and I was exchanging emails with a lady called Abbie Murphy. She was great help, gave me fast and straight to the point responses and I felt really comfortable asking her anything I was unsure of as she was very kind and helpful. I unfortunately had to withdraw my application due to personal reasons and she was very reassuring that it was fine and if I wanted to look for any properties again to email her. This made me feel confident to use Robert Ellis again and also email Abbie back when I do want ro start searching again.”

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Posted 6 years ago

“The heped we get was very pleased and in time. The agent was very prompt on helping and answer all the questions.”

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Posted 6 years ago

“Really happy with the customer service from Amy in the branch as we've shared correspondence in organising viewing and going through our letting application. Viewing carried out by a nice bloke called Joe. He was very professional and on hand to answer all of our questions. Al in all a very pleasant experience.”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,800 reviews