Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,828 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a property through the Long Eaton branch and, though the process itself wasn't completely smooth sailing, we had the pleasure of dealing with Holly who went above and beyond throughout. Any enquiries we made were dealt with immediately and effectively by Holly. Same day replies to emails. Very flexible on timings and dates when visiting the property. We did have a wobble part way through the process which I'd have to put down as a miscommunication between the Seller and Robert Ellis. This is the only reason I haven't rated the review 5/5. However, this was in no way related to Holly and therefore overall I have to say I'm impressed and pleased with the customer service.”

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Posted 6 years ago

“Had issues with my boiler and rang up the Beeston office in Nottingham. Jordan Duke saw it to the end that the boiler was fixed and up running by a plumber. Thanks for your promptness Jordan/Robert Ellis.”

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Posted 6 years ago

“Joe was extremely polite, efficient and helpful. Answerex all my queries about the property and related matters in a very satiafactory manner”

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Posted 6 years ago

“Generally we had a great experience with Robert Ellis! We have now bought and sold through them. Buying was brilliant! Selling was also good but frustrating at times as we found out information too late or after we had already recieved it from solicitors or other estate agents. The team are helpful whenever you have a request and get back to you the same day! Thankyou to the team for all of their help. 😊”

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Posted 6 years ago

“I enjoyed the viewing yesterday with Joe,very friendly and professional.”

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Posted 6 years ago

“Debbie did a great job through the purchase of our house, kept us informed along the way and on helped things progress quickly”

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Posted 6 years ago

“Once Melanie took over my sale, she was very helpful and kept me updated even when the sale took a long time.”

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Posted 6 years ago

“Joe was so kind to make a video for me to appreciate the property without having to be there. that was very helpful as I didn't have to travel all the way from Kent.”

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Posted 6 years ago

“Debbie kept us up to date and informed through the whole process”

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Posted 6 years ago

“Sold my house at the Beeston branch. Professional service matching my needs. Marie was very helpful.”

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Posted 7 years ago

“Thank you Beth for what has been a most stressful few months for both of us with our sale not going particularly smooth. You and the team put out all the stops to ensure the sale went ahead. Thank you again”

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Posted 7 years ago

“Robert Ellis did a great job in getting our house on the market quickly when we knew we were going to have to move regions. They communicated well throughout the process and our particular thanks go to Sam in the office who was very friendly and kept us updated”

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Posted 7 years ago

“Great service provided by the team throughout the entire sales process. Claire was always available & kept me up to date at all stages of a sale which didn't always go to plan. I would certainly contact Robert Ellis again if I was buying or selling another property.”

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Posted 7 years ago

“Buying a house through Robert Ellis was smooth and easy but I found that their emphasis on good communication erred on the side of harassment at times, particularly at times when I couldn't respond immediately due to work commitments. The staff were always friendly and happy to help.”

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Posted 7 years ago

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Posted 7 years ago

“Robert Ellis took on my mother's property from another Estate Agents who had done nothing to push it forward after 10 weeks. They put it on the market on the Tuesday and by the Saturday it had been sold so many thanks. Beth who was assigned the property handled my mother's sale efficiently and communicated well. I would have no hesitation in recommending Robert Ellis”

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Posted 7 years ago

“Very helpful, welcoming and got everything sorted efficiently.”

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Posted 7 years ago

“The lettings agents at Robert Ellis are really helpful and when the property I was due to see was then let out, they suggested alternatives and I was able to view it in a timely manner. They are helpful and keep me up to date with emails and reassuring about the tenancy process”

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Posted 7 years ago

“when ever they come up with Oscar awards for estate agents, then i would say robert ellis would be in the crowd, and the two most favourites to be going on stage to collect, would be Sharee and Mandy, they probably cant sing,or act ! but they are real stars when it comes to being the GOLDEN girls. i would like to thank you both for your assistance in past 18 months, and would hope you continue to be who you are. many thanks DB”

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Posted 7 years ago

“Our Chain was complicated at times but Beth always tried her best to ensure things ran as smoothly as possible and was quick to communicate with us.”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,828 reviews