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Robert Ellis Reviews

4.9 Rating 2,694 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

4.9

Based on 2,694 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Robert Ellis 5 star review on 30th June 2023

Robert Ellis 5 star review on 11th April 2022

Robert Ellis 5 star review on 1st July 2021

Robert Ellis 5 star review on 31st March 2021

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Robert Ellis 5 star review on 27th June 2020

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the staff in the Beeston branch were helpful and friendly. Special thanks to Marie who looked after my purchase very well. In the main, my queries were answered on the timings that we had agreed for them to be answered. I’ve not been a massive fan of estate agents but would certainly consider using Robert Ellis if I ever moved in the future!”

Posted 5 years ago

“My experience with Robert Ellis is amazing. I had viewing last week with Joe and he was explaining everything in details. He came on time and he took me through all the property. Generally, he is friendly and nice man. I enjoyed my viewing with him. I recommend to everyone looking for rentals.”

Posted 5 years ago

“Robert Ellis is one of the best real estates agencies. I have a very good experience with them since I rented my house through them since 2015. they are very responsive and have excellent customer service.”

Posted 5 years ago

“Debbie and the Team were very professional keeping us updated and explaining the buying & selling process every step of the way - we would not hesitate in recommending or using again in the future”

Posted 5 years ago

“Debbie Marlow & the Team were always very helpful, proactive & informative. There was never any need to chase as they always returned calls or did exactly what they promised. Would not hesitate to recommend.”

Posted 5 years ago

“Robert Ellis provided a clear process for my house sale, the team provided regular updates and advice and handled the majority of viewings. They always made sure that I was kept informed and Holly in particular was calm and reassuring during what could have been a stressful experience. My sale completed within 9 weeks and I'm very happy with the service I received.”

Posted 5 years ago

“Professional and mostly responsive. I am happy to have chosen them as my agents and see the value for money.”

Posted 5 years ago

“I’ve had a really positive experience with Robert Ellis Stapleford as a tennant. After being made to feel like a second class citizen by other letting agents, Wendy and the team at Robert Ellis Stapleford were like a breath of fresh air. I needed to find somewhere to rent, after having been a home owner for many years, because of personal circumstances. Life was stressful and being looked down on as letting agents scrutinise your salary and smugly inform you that 30 people are interested in a ( rubbish) property and that the landlord will take his pick based on your pay cheque is not what I needed. Robert Ellis were not like this at all. They were really great to deal with and have been courteous and friendly when doing house inspections since we moved in. Touch wood we’ve not had major issues with the property but I feel that I could call Robert Ellis and they would be concerned and look into any issues right away. Unlike other agents I don’t feel like they are all about the landlord- I feel they have invested in me as a tennant.”

Posted 5 years ago

“Joe was very professional. He took time to show us everywhere and answered all the questions we had”

Posted 5 years ago

“Debbie Marlow helped immensely throughout the selling of our property, Thankyou very much.”

Posted 5 years ago

“When I received the phone call that all the documents had been signed and exchanged after a very long time (no fault of the estate agents). Overall a very stressful period but at all times found Debbie Marlow and her team very professional and helpful and would definitely recommend Robert Ellis.”

Posted 5 years ago

“Friendly staff, especially those who accompanied viewings, Karan & Joe, and our primary purchasing contact, Sam.”

Posted 5 years ago

“I had a viewing today. Everything was fine and I'm happy with Robert Ellis's staff. 😊”

Posted 5 years ago

“Purchased a property through the Long Eaton branch and, though the process itself wasn't completely smooth sailing, we had the pleasure of dealing with Holly who went above and beyond throughout. Any enquiries we made were dealt with immediately and effectively by Holly. Same day replies to emails. Very flexible on timings and dates when visiting the property. We did have a wobble part way through the process which I'd have to put down as a miscommunication between the Seller and Robert Ellis. This is the only reason I haven't rated the review 5/5. However, this was in no way related to Holly and therefore overall I have to say I'm impressed and pleased with the customer service.”

Posted 5 years ago

“Had issues with my boiler and rang up the Beeston office in Nottingham. Jordan Duke saw it to the end that the boiler was fixed and up running by a plumber. Thanks for your promptness Jordan/Robert Ellis.”

Posted 5 years ago

“Joe was extremely polite, efficient and helpful. Answerex all my queries about the property and related matters in a very satiafactory manner”

Posted 5 years ago

“Generally we had a great experience with Robert Ellis! We have now bought and sold through them. Buying was brilliant! Selling was also good but frustrating at times as we found out information too late or after we had already recieved it from solicitors or other estate agents. The team are helpful whenever you have a request and get back to you the same day! Thankyou to the team for all of their help. 😊”

Posted 5 years ago

“I enjoyed the viewing yesterday with Joe,very friendly and professional.”

Posted 5 years ago

“Debbie did a great job through the purchase of our house, kept us informed along the way and on helped things progress quickly”

Posted 5 years ago

“Once Melanie took over my sale, she was very helpful and kept me updated even when the sale took a long time.”

Posted 5 years ago

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Robert Ellis is rated 4.9 based on 2,694 reviews