River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“came to you to obtain advice on river cruise companys and venues”

Helpful Report

Posted 8 years ago

“Emma made our booking so comfortable, she was very helpful and I never felt pressured to book at anytime, she gave us plenty of time to review our plans and held a cabin for us until everything was OK to go ahead and book our river cruise, thank you Emma for a wonderful service.”

Helpful Report

Posted 8 years ago

“There was a lot of care taken with the booking, which was logging all the personal info in a very business like manner. Covering all the likely questions before I needed to raise them. Being an experienced traveller this is something I appreciate. Having to dig stuff out of the small print can wind me up”

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Posted 8 years ago

“Knowledgeable; very helpful especially with our specific enquiries: pleasant telephone manner and very efficient with responses whoever we dealt with. All facets of the experience of the highest order.”

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Posted 8 years ago

“good information and `very help full'”

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Posted 8 years ago

“Telephone call from Helen provided us with all the information we needed and then without any pressure, we were able to consider our options. A further call, and we were booked to the perfect holiday choice. Thank you Helen”

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Posted 8 years ago

“Concierges very helpful and made the booking very easy!”

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Posted 8 years ago

“Gillian Stark handled our booking very well. We were pleased with the advice given and the Cabin location she was able to secure with Viking. We felt we got a better deal than going Direct.”

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Posted 8 years ago

“This is the second time that we have booked with River Voyages and both times with the excellent assistance of Kathryn Gelder. She has been very professional and incredibly helpful. We will certainly want to continue booking with you while you have staff of such high quality. Kind regards Jim O'Sullivan”

Helpful Report

Posted 8 years ago

“Listened to what I wanted then went out of their way to find me a deal.Well done Helen.”

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Posted 8 years ago

“Susan Burton found what I was looking for. Of course it's too early to know what our Danube cruise will be like but Susan could not have been more helpful, friendly and efficient.”

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Posted 8 years ago

“My enquiry and eventual booking was handled in a very efficient and friendly manner. This is the second time I have booked with River Voyages and it won't be the last!”

Helpful Report

Posted 8 years ago

“I was unable to book the cruise I wanted at the appropriate time, but the concierge found a very suitable alternative, which I was happy to book. Very well and efficiently carried out. Barbara Smith”

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Posted 8 years ago

“Susan burton was extremely helpful and we are so glad we booked our holiday in sept 2017 with her.”

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Posted 8 years ago

“Pleasing and efficient staff who did all they could to help me. The initial member of staff, Susan Burton, went out of her way to find me the best possible deal.”

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Posted 8 years ago

“Gillian was very helpful with our enquiries regarding a river cruise came back to us promptly with all the details sorted all our flites and transfers all booked and looking forward to our holiday Very professional services”

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Posted 8 years ago

“Susan was very helpful and knowledgeable. The whole booking was completed swiftly and to our satisfaction.”

Helpful Report

Posted 8 years ago

“Excellent response from Kathryn. We were able to book our cruise the same evening and got exactly what we were looking for. Very pleased with the whole process.”

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Posted 8 years ago

“The booking was made efficiently and cheerfully!”

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Posted 8 years ago

“Booking (with Gillian Stark)went smoothly on the telephone, during which time we found a 10% discount pop up online. This was duly applied and we are now looking forward to our Christmas Holiday aboard the ms Serenity.”

Helpful Report

Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews