River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again Emma Gray from river voyages was outstanding. We booked with Emma 3 years ago and Did the Danube Waltz cruise with Viking it was our Ruby wedding and everyone was perfect. We booked again for the following year but had it cancelled due to covid. Again we contacted Emma to book for July 2020 with Avalon river cruises and Once again we can't fault her kindness and knowledge she is a credit to river voyages. Would l recommend River Voyages you bet l would. Best Regards John Aitken Scotland”

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Posted 3 years ago

“Very pleasant lady at the end of the phone who was very helpful throughout the booking process.”

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Posted 3 years ago

“Very efficient, friendly and quick booking service. I asked for a quote from a provider and River Voyages got back to me the following morning with all the details,”

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Posted 3 years ago

“We have dealt with Emma Gray at River Voyages for several years now and she has always been excellent with helping us find what we want. She is extremely patient and knowledgeable and has experiences of many of the cruises so has first hand information. We had a wonderful time on the river cruises we have been on. The only small complaint we would have was the Cruise Director on a Riviera cruise seemed a bit disinterested and wasn't as good as she could have been. The Cruise Director on an Amawaterways cruise we did was fantastic. Obviously we understand that this is not down to Rivervoyages but the responsibility of the Cruise Companies.”

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Posted 3 years ago

“Andrew was brilliant. He answered all of our questions and did not pressure us at all . He went the extra mile. We are looking forward to our adventure in the Spring.”

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Posted 3 years ago

“Very quick response and confirmation”

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Posted 3 years ago

“Erin Madine was extremely helpful and kept in touch with me during the whole booking process. She made booking my trips (I live in NZ) a very easy procedure.”

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Posted 3 years ago

“The concierge service of Claire Foster was a welcome relief after my attempts to book directly with Saga Cruises.”

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Posted 3 years ago

“Extremely happy with the support and advice I received during the booking process. The Specialist Cruise Concierge was persistant with the cruise company to ensure we got a service that had been promoted as part of an advertised offer, even though they said it wasn't included. And she delivered her promises of phone calls or written communications on time. Will definitely use again.”

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Posted 3 years ago

“Very knowledgeable and helpful agent called Laura. Pleasant booking experience”

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Posted 3 years ago

“Laura sorted our cruise at a very good price.”

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Posted 3 years ago

“Emma called back quickly and fulfilled all of her promises punctually. Booking the cruise was a delightful experience.”

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Posted 3 years ago

“Scott was very helpful and answered all our questions relating to river cruising. He came back to us when agreed and secured us a great deal. I would certainly recommend River Voyages.”

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Posted 3 years ago

“Excellent service Personable staff”

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Posted 3 years ago

“My complicated query was investigated and dealt with efficiently, and my river cruise is now booked.”

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Posted 3 years ago

“Helen is terrific”

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Posted 3 years ago

“Emma was extremely helpful and knowledgable and found us a holiday that was far more suitable than our first request.”

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Posted 3 years ago

“Excellent friendly service”

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Posted 3 years ago

“The person I spoke to was excellent. Erin went the extra mile which was extremely appreciated”

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Posted 3 years ago

“Scott was so helpful whilst booking as I'd never been on a river cruise before, Would totally recommend River voyages again.”

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Posted 3 years ago

River Voyages is rated 4.8 based on 1,977 reviews