River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful to find the best deal. Rang back when they said they would. Good customer service”

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Posted 3 years ago

“Scott was very helpful, and made the booking of my forthcoming holiday effortlessly. All sorted in a very short space of time. Would recommend you.”

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Posted 3 years ago

“Emma tried hard and succeeded in getting us to purchase the river cruise we wanted.”

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Posted 3 years ago

“Both Erin and Nikki were really helpful in getting us what we wanted without the usual pushing one sometimes gets when looking for a cruise. Well done Avalon”

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Posted 3 years ago

“Both Erin and Nikki were really helpful in getting us what we wanted without the usual pushing one sometimes gets when looking for a cruise. Well done Avalon”

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Posted 3 years ago

“Erin was a pleasant and helpful person to deal with.”

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Posted 3 years ago

“Excellent, Rebecca was very helpful and friendly on the phone, nothing was a problem.”

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Posted 3 years ago

“Grace was extremely helpful when booking my cruise”

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Posted 3 years ago

“I called to ask about river cruising and my call was answered by Rebecca. She was very friendly and knowledgeable about the cruise and the company. I had quite a few questions concerning mobilty and health issues and Rebecca took the time to call the company to confirm the answers. I was so pleased with the service that I booked straight away. Thank you Rebecca, I hope we can speak again.”

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Posted 3 years ago

“Very helpful and efficient in dealing with my enquiry.”

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Posted 3 years ago

“Good customer service Corrie very really felt that the concierge Nicki, quickly understood our requirements and delivered very efficiently.”

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Posted 3 years ago

“Rebecca was terrific she helped us through all stages and got us a great price couldn't thank here enough.”

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Posted 3 years ago

“Your agent Ms Grace Brown was marvellous.Thorough knowledgeable and personable. However I have since received a threatening communication from Avalon demanding information I have already provided. This has somewhat soured my review.”

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Posted 3 years ago

“A recording of our dealings with Helen Conway could easily be used as a training program. She handled the whole booking in a professional manner. She took just the right amount of time discussing each aspect with us. Helen was also true to her word, getting back to us with any further information we needed asap”

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Posted 3 years ago

“Very knowledgeable and efficient”

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Posted 3 years ago

“Service was very good. The only problem this time and with previous bookings is getting through on the telephone.”

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Posted 3 years ago

“Emma was so helpful and explained everything clearly with no fuss. Well done Emma.”

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Posted 3 years ago

“Emma was very patient and helpful, a pleasure to deal with”

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Posted 3 years ago

“Very easy to communicate with , very efficient and helpful”

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Posted 3 years ago

“I went looking for a 'special' holiday in 2022/2023 after having had a couple of holidays (booked before Covid) cancelled in 2020/21. A 'special' river cruise in India caught my eye. I shopped around and Lisa at River Voyages proved an excellent contact - quick response to both telephone calls and email queries, knowledgeable, and offering a price that no other company matched. Once I paid the deposit, I got rapid confirmation and paperwork. If the post-booking service from River Voyages is as good, I will be very happy.”

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Posted 3 years ago

River Voyages is rated 4.8 based on 1,977 reviews