River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been really pleased with the service provided, particularly with my various requests relating to our pretravel arrangments to Porto which have been arranged for us swiftly. I intend to take another Emerald River Cruise in the future and will certainly discuss this with River Voyages in due course.”

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Posted 3 years ago

“Erin helpful as always”

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Posted 3 years ago

“Very easy to book and the lady I spoke to was very knowledgeable.”

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Posted 3 years ago

“Contacted me quickly to answer my questions and gave me the accurate information I requested. Very helpful contact and knowledgeable about my requirements.”

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Posted 3 years ago

“Superb service and wonderful accommodation, can't wait to go again.”

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Posted 4 years ago

“Very efficient, friendly and helpful service”

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Posted 4 years ago

“Emma was very patient and helpful”

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Posted 4 years ago

“Lovely helpful booking assistant (Stacey) but our booking has yet to be completed so I cannot comment further.”

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Posted 4 years ago

“Haven't actually travelled with River Voyages just yet due to the Covid situation, but the booking through RV with Helen is all good. Just booked our cruise for a third time, so hopefully third time lucky. Would certainly recommend.”

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Posted 4 years ago

“Had to rebook cruise (again) because of pandemic Hopefully it’ll be third time lucky.”

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Posted 4 years ago

“Your agent was excellent, knew her facts and was very efficient. She had a sense of humour too.”

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Posted 4 years ago

“Emma has been brilliant! I have now booked three cruises through her and she has excelled in her friendliness and helpfulness.”

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Posted 4 years ago

“Had to rebook our river cruise due to covid to the following year all went smoothly with no problems thanks to helpful staff.”

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Posted 4 years ago

“Good straight forward booking. Dan McMahon always acts promptly and is very knowledgeable giving good sound advice.”

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Posted 4 years ago

“First class as usual”

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Posted 4 years ago

“friendly and attentive staff but errors found in particulars and web facilities are poor”

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Posted 4 years ago

“Achieved the result I wanted with the minimum of fuss. Very efficient.”

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Posted 4 years ago

“We booked a river cruise through River Voyaged back in December 2019 to travel in April 2020. Unfortunately, this cruise was cancelled and we transferred it to April 2021. This cruise has also been cancelled and we have requested a refund as the price increase to go in 2022 was substantial. We are still waiting for our refund. We keep requesting but are still waiting. Is anyone else still waiting for their refund? The staff are excellent when it come to taking your money but not helpful when it comes to refunding. The cancellation was on 1st February 2021. WOR 74868”

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Posted 4 years ago

“Helpful staff”

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Posted 4 years ago

“excellent service. very prompt and accurate. Helen is terrific...nothing is too much trouble...5 stars all the way”

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Posted 4 years ago

River Voyages is rated 4.8 based on 1,977 reviews