River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your operator, Ms. Emma Gray, was extremely knowledgeable about the river cruise that we were interested in and was very efficient when handling our booking. Since the booking was made Emma has promptly answered queries we have had. My wife and I are experienced ocean cruisers (over 30 cruises and I am a Moderator on a cruising forum) and are very satisfied with the service that River Voyages and Emma in particular have given us. I would no qualms in recommending your company to other people interested in river cruising. Many thanks!”

Helpful Report

Posted 8 years ago

“Excellent customer care, listened to what I wanted and gave sound advice on available options. Thank you, your company have always been reliable and fair on cost.”

Helpful Report

Posted 8 years ago

“Very efficient service and met all our holiday requirements. Price of the holidays was good and would advise friends to book river cruises with River Voyages.”

Helpful Report

Posted 8 years ago

“Excellent organisation of our cruise on the Rhone”

Helpful Report

Posted 8 years ago

“Fast, efficient and extremely friendly service from Susan Burton. Susan went out of her way to arrange a specific add on for us.”

Helpful Report

Posted 8 years ago

“Helen has been so helpful and we got the cruise we wanted at the right price. We are really pleased with the excellent customer service and will tell our friends.”

Helpful Report

Posted 8 years ago

“Only booked the holiday and the prosess was good Sue phoned back and went through the booking no problemso far, looking forward to the cruise”

Helpful Report

Posted 8 years ago

“Fantastic service from enquiry to booking.”

Helpful Report

Posted 8 years ago

“Sue Thomson was first class and we were very happy with the way she organised the best flights for us from Newcastle upon Tyne. We are also happy to know that we will be chauffeur driven from home to the airport and back and that everything is included especially the tips for the cruise staff. We are looking forward to our holiday.”

Helpful Report

Posted 8 years ago

“I found them very happy to check out possible holidays that fitted my personal needs and always received prompt replies to my e-mails.”

Helpful Report

Posted 8 years ago

“I was very pleased with my experience with River Voyages they were very helpful and took time to give me all the information I needed even checking different flight time to give me a good choice. The person I dealt with was Erin and she was very good and knowledgeable with all aspects of the trips and was able to answer all my questions.”

Helpful Report

Posted 8 years ago

“Simon Collinge is an excellent person to deal with, both for his understanding of our requirements, and clear explanation of all aspects related to the selected holiday. He is professional, courteous and polite. I would also add that all the staff that I have had occasion to talk to were extremely helpful.”

Helpful Report

Posted 8 years ago

“Excellent friendly and efficient”

Helpful Report

Posted 8 years ago

“We felt we had very individual service from Gill Stark. She took note of our preferences and didn't push us into anything. Her suggestions for alternatives were clearly explained without us feeling pressurised We have now booked a river cruise of our choice with Gill's assistance , the full details of which were clearly explained including pricing , flight times etc etc. Would certainly recommend River Voyages to others and will use again in the future. The itinerary was well explained”

Helpful Report

Posted 8 years ago

“Booking with Dan at SIXSTAR cruising was a pleasure.”

Helpful Report

Posted 8 years ago

“everything was explained from start to finish of the holiday”

Helpful Report

Posted 8 years ago

“Thorough explanation of what I needed to know”

Helpful Report

Posted 8 years ago

“Erin was first class”

Helpful Report

Posted 8 years ago

“Very helpful and pleasant staff.”

Helpful Report

Posted 8 years ago

“Representative made every effort to assist in the booking and checked all our queries.”

Helpful Report

Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews