River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have dealt with river voyages before and have always found the service excellent .We have always dealt with Sandie Collier who goes above and beyond and is so helpful.”

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Posted 8 years ago

“Spoke to Sandie and Caroline whilst booking the cruise. Both were extreemly helpful and answered all of our questions satisfactorily. If the rest of the booking procedure and the cruise itself are as good, we will be very happy customers.”

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Posted 8 years ago

“Efficient handling of my requirements and very clear explanations. Very pleasant concierge. Made me feel that I was important to the company.”

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Posted 8 years ago

“I wanted to book a river cruise over Christmas at very short notice, I spoke to Maura and gave her the details of what we would like, she could not have been more helpful and went out of her way to find something for us which I booked.”

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Posted 8 years ago

“Susan Burton was helpful & responsive without being pushy! She ALWAYS phoned back with requested information when she said she would”

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Posted 8 years ago

“Full information, helpful and efficient, made to feel special”

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Posted 8 years ago

“Good price and very responsive to all emails. we will return.”

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Posted 8 years ago

“Spoke to a young lady called Emma who was extremely helpful and professional. Brownie point for Emma”

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Posted 8 years ago

“Prompt telephone call back to my email enquiry. Friendly and helpful staff who answered all my questions and came back to me with all answers and full details of the holiday, accommodation and excursion details. Would recommend and use again.”

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Posted 8 years ago

“Miss Thomas did her utmost to help me to get through the problems of trans-Atlantic transactions, and bent over backwards to help me secure trips for myself and friends. Many thanks to her persistence and kindness!”

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Posted 8 years ago

“Efficient and very helpful with a pleasant manner”

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Posted 8 years ago

“Helen worked very hard on letting us know all the details very quickly and helped make our mind up within a short space of time. having not been on one before this was the type of service I needed.”

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Posted 8 years ago

“prompt response to requests, did best to provide us with best option, albeit somewhat expensive. It will be our second river cruise this year.”

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Posted 8 years ago

“Lovely staff with an indeth knowledge of cruising”

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Posted 8 years ago

“We were able to book the trip we wanted and questions were very quick answered. We are very satisfied”

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Posted 8 years ago

“The agent made it very easy to adapt the holiday to meet our needs”

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Posted 8 years ago

“I have been dealing with a lady called Pippa. She has been so helpful and nothing has been too much trouble for her. She has answered any questions I have asked her immediately. She has made me feel very confident that I have made the correct decision to book through River Voyages.”

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Posted 8 years ago

“The concierge Pippa Wright was very helpful and knowledgeable. She kept her word when she said she would call me back, she promptly answered my emails and I wouldn't hesitate to recommend your company to other people.”

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Posted 8 years ago

“Our Concierge Helen was fantastic . She was patient , knowledgeable and efficient.”

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Posted 8 years ago

“Michelle Clarke has always made the experience of booking a holiday enjoyable. Fun to talk to and very efficient”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews