River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 years ago

“I chose the river cruise we wished to go on and dates we were available they could not have been more helpful explaining the whole package hols which we chose nothing was to much trouble very impressed they also said they would keep in touch as they sometimes have deals within our hols like upgrading you cabin for very little extra brill”

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Posted 7 years ago

Thank you for taking the time to review our service, we work extremely hard here at River Voyages to ensure our service is both exceptional and consistent so it is always great to hear our hard work has paid off. We look forward to hearing all about your cruise on your return.

Posted 7 years ago

“I had a query. It was dealt with efficiently, promptly and with s pleasant good humour. Keeley Degriffa was a plessure to deal with.”

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Posted 7 years ago

Thank you Mr Lockwood. I have passed your comments on to Keeley, rest assured she will also be recognised for the service she has provided.

Posted 7 years ago

“Excellent experience and service from a very knowledgeable team.”

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Posted 7 years ago

“Prompt personal service with careful attention to detail despite ditering client!”

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Posted 7 years ago

“Having just booked my 3rd river cruise through you I'm obviously very happy with the service River Voyages provides. Our concierge, Gillian Stark, is very efficient and pleasant to deal with. River voyages has a well defined business plan which guides the customer from initial booking to receiving the final paper work, boarding passes etc.”

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Posted 7 years ago

“Efficient and soon sorted out a room for us in a position that we were happy with.”

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Posted 7 years ago

“Fast efficient friendly, caters to all our needs”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Alerted me to a good offer and when I contacted them and dealt with my questions effectively. Booked the river cruise in an efficient and helpful manner”

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Posted 7 years ago

“Emma Gray who we spoke to was very helpful explained everything & answered any questions that we had . We enjoyed our River Cruise in August , So we knew what too expect when booking for next year , Any queries we may have we know would be dealt with on request ,”

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Posted 7 years ago

“Very efficient booking and got a good deal”

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Posted 7 years ago

“Confirmed everything when asked.”

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Posted 7 years ago

“Excellent efficient service. Much appreciated.”

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Posted 7 years ago

“Got me a very good deal, even better than I expected.”

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Posted 7 years ago

“Very knowledgeable reps working for you. Also no questions were deemed stupid and all answered very professionally.”

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Posted 7 years ago

“Natalie called when promised and was very efficient this was my reason for booking with you”

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Posted 7 years ago

“A big thankyou to Natalie, for helping us book our first river cruise, she was so helpful, answering all our questions, and if she didn't know the answer, she went out of her way to find out. Thankyou Natalie, for your patience, we shall definitely book with you again.”

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Posted 7 years ago

“Extremely helpful and got me the best deal. Having now booked I would appreciate not being sent more offers from River Voyages by email for the following year. Please unsubscribe me from these offers. Thank you.”

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Posted 7 years ago

“Our Concierge, Sue, was patient and well informed. Consequently she was able to satifactorily answer any questions we had.”

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Posted 7 years ago

River Voyages is rated 4.8 based on 1,977 reviews