Thank you for your lovely review, Maxwell! We're thrilled you found our service and delivery great and the quality excellent. We'll be here for your next order whenever you're ready. 😊
Kind regards,
Team Ringtons
Hi there,
Thanks for your feedback. We’re glad you found the website easy to navigate. If there’s anything we can do to further improve your experience, please let us know.
Kind regards,
Team Ringtons
Thank you for your lovely review, Carol! We're thrilled you think Ringtons green tea is the absolute best. We'll be here for your next order whenever you're ready. 😊
Kind regards,
Team Ringtons
“Absolutely vile experience from Dave. Decided that because we had owed money, he'd become aggressive. Previously had passive aggressive comments from him telling us "his salary had been docked". I went to the door today, prepared to completely pay the balance off, he's shoved a slip through the door, walked off. By the time I get to the door, he's driving off shaking his head and speeds off?
Never had this experience before from Ringtons, defiantly will be telling everyone I know to terminate their accounts locally as a result. I wouldn't want this type of aggressive behavior towards any of my friends/family who use this service.”
Good morning, thanks so much for your feedback regarding your recent experience with your salesperson.
Please note that all accounts should be cleared within a reasonable timeframe to ensure smooth service and avoid any inconvenience, thank you for settling your account with Customer Care this morning.
We’re sorry if you felt you were addressed in a rude or inappropriate manner from your salesperson, this is never our intention and has been addressed with management.
If you have any questions or need assistance in the future, please don’t hesitate to contact our Customer Care team.
Thank you for choosing Ringtons.
Warm Wishes
Team Ringtons
Thank you for your lovely review, Rosemary! We're thrilled you enjoyed the service and our lovely teas and biscuits. We'll be here for your next order whenever you're ready. 😊
Kind regards,
Team Ringtons
“Bought Ringtons Biscuits as a Thankyou Gift as they have had Ringtons for years like myself.
Just love the quality of Ringtons Tea and Biscuits as haven't found anything that comes up to the famous Ringtons
Thankyou for very good packaging as always super service.”
Thank you for your lovely review, Corinne! We’re delighted you’ve enjoyed Ringtons tea and biscuits for years, and that you’re happy with the packaging and service. We’ll be here for your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review! We’re thrilled you appreciated the prompt and efficient service and found the chocolates delicious. 😊
Kind regards,
Team Ringtons
Thank you for your wonderful review! We’re delighted the delivery was prompt and that you’re happy with your items. We’ll be here for your next order whenever you’re ready. 🙂
Kind regards,
Team Ringtons
Thank you for your lovely review, Peter! We’re thrilled the delivery was quick and that the ginger biscuits were a hit. We’ll be here for your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review, Karin! We’re thrilled you enjoyed the biscuits and the mint choc selection box, and that the delivery was quick. We’ll be here for your next order anytime. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review, Cindy! We’re thrilled you enjoyed the Ginger Snaps. We’ll be here for your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
“The Turkish delight. Was a christmas presents. It was for my aunt. She said its was really good. Went to order 1, then at 5 at once. Would order again.”
Thank you for your lovely review, Yvonne! We're glad the Turkish delight went down well and that it made a nice Christmas present for your aunt. We’ll be here for your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review, Pat! We’re thrilled you’re happy with the products and reliable service. We’ll be here for your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review, Graham! We’re thrilled you’re enjoying the Gold tea and that it’s the best you’ve tasted. We appreciate the recommendation and look forward to your next order whenever you’re ready. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review! We’re delighted your friend loved the gift, and we’ll be here whenever you’re ready to share how she enjoyed the teas. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review, Andrew! We’re thrilled you think the products are top quality. We appreciate your support and look forward to seeing you again soon. 😊
Kind regards,
Team Ringtons
Thank you for your lovely review. We’re thrilled you enjoyed the Turkish Delight and that you would recommend us. We truly appreciate your support and look forward to seeing you again.
Kind regards,
Team Ringtons
“I put together a lovely collection of all the non chocolate biscuits you sell to send an elderly aunty this christmas. She was delighted to receive them. However the delivery from royal mail/parcelforce was less than satisfactory which I know isnt Ringtons fault at all but I thought you should about know their 'service'.
The delivery time kept getting changed and was finally left on my aunty's doorstep at 7.30pm at night. Her bell was rang but she struggles to get to the door quickly, so she shouted to the driver as he was putting a note through the letterbox. He waited and she had to ask him to pick the box up and give it to her as it was too big and heavy for an 85 year old to grasp from the floor. To his credit he did but what part of leaving a box on a doorstep at night not sure if someone is in, instead of with a neighbour, is an acceptable 'delivery'. It could have been stolen or got soaked and ruined in the rain!”
Thank you for your lovely review, Helen. We’re glad the non-chocolate biscuits collection brought joy to your elderly aunty.
We’re sorry about the delivery issue with the courier. We’ll pass this feedback along to our online team. Thank you for letting us know.!
Kind regards,
Team Ringtons
Thank you for your lovely review, Colin! We’re glad you’re happy with the service, and we’re sorry the pack was slightly open. We’ll look into this to prevent it in the future. We’ll be here for your next order whenever you’re ready. 😊 Please contact our customer care team to advise. Tel. 0800 052 2440
Kind regards,
Team Ringtons
Hi Di,
I’m really sorry you haven’t received your order. I’d like to help get this sorted.
After checking the tracking on your order, Royal Mail have stated that the item was delivered on the 17th December. They have also stated that they left a calling card explaining where the parcel was left. Please could you contact our our Customer Care Team on 0800 052 2440 so we can investigate this further.
Kind regards,
Team Ringtons
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