Hi Wendy,
Thank you for letting us know. We’re really sorry to hear the chocolate melted in the heat and that it wasn’t in perfect condition. We understand this isn’t ideal, and we appreciate you mentioning it was due to Royal Mail.
Please contact our customer care team on 0800 052 2440 and we’ll happily look into a resolution for you.
Kind regards,
Team Ringtons
Hi Judith,
Thanks so much for the fantastic 5* review! We’re thrilled you’re loving the biscuits, especially the ginger snaps, and that our customer service met your expectations. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Melissa,
Thanks so much for the fantastic 5* review! We’re thrilled you and your other half enjoy the tea and our biscuits. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi there,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with the quick delivery and great service. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Karen,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy ordering from Ringtons. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Julie,
Thanks so much for the fantastic 5* review! We’re thrilled Ringtons has been part of your family for so long and you still consider our products are the best. We’ll pass your kind words on to the team.
We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Susan,
Thanks so much for the fantastic 5* review! We’re thrilled you’re enjoying our range of goodies and that our online service is fast and efficient. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Adrian,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our products and service. We’ll pass your kind words on to the team.
We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
“Ringtons is always a quality and enjoyable product to purchase. Lots of variety and the delievery is excellent. sadly we are too far away for doorstep purchases anymore but continue to use them. Some items are pricey so just pick and choose what you want and occasionally have a treat. A note from the recent great morning gift box - the oat crumble biscuits live up to their name so a bit messy to eat!”
Hi Ian,
Thanks for the thoughtful 4* review! We’re glad you enjoy the quality and variety, and we appreciate you continuing to use us despite being a bit farther away. We’ll pass your note about pricing to the team and hope you continue to enjoy treating yourself when you can. The oat crumble biscuits are a delight, glad you enjoyed them!
Kind regards,
Team Ringtons
Hi Dave,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our products and services. We’ll pass your kind words on to Andy. We can’t wait to have you back for your next delivery.
Kind regards,
Team Ringtons
“I ordered some things, - excellent quality by the way- but made a right so and so of the delivery address- lovely Ringtons dealt with my shambles so admirably- a level of friendly service that is so unusual today- and very much appreciated.”
Hi Ronald,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with the quality and that we could sort out the delivery address smoothly. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Helen,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with the biscuits and our delivery. We’ll pass your kind words on to the team. We hope to see you again soon for your next order.
Kind regards,
Team Ringtons
Hi there,
Thanks so much for the fantastic 5* review! We’re thrilled you’ve found ordering online with Ringtons easy and straightforward. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi there,
Thanks so much for the fantastic 5* review! We’re thrilled your delivery arrived on time and no biscuits were broken. We’ll pass your kind words on to the team and look forward to serving you again soon.
Kind regards,
Team Ringtons
Hi Amanda,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our products and customer service. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
“Ordered from the van433.driver Andrew lovely friendly chap, payment quick and easy.he seemed amused when I told him that we used to get our tea delivered by horse and carriage in the 1940s when living on Walker Rd.Newcastle 6.”
Hi George,
Thanks so much for the fantastic 5* review! We’re thrilled you were happy with the van delivery and that Andrew was lovely and friendly. We’ll pass your kind words on to him. We can’t wait to have you back for your next delivery.
Kind regards,
Team Ringtons
Hi Sarah,
Thanks so much for the fantastic 5* review! We’re thrilled you enjoyed everything and that the delivery was super speedy. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Katie,
Thanks so much for the fantastic 5* review! We’re thrilled you enjoyed the lovely products and that everything was delicious. We appreciate you taking the time to share.
Kind regards,
Team Ringtons
“I've ordered a couple of times now online at Ringtons and it was absolutely fantastic loads of choices of Tea,Coffee, Biscuits, Gifts etc and they're all Amazing.
THANKYOU”
Hi Helen,
Thanks so much for the fantastic 5* review! We’re thrilled you’ve enjoyed ordering online with us and that you love our range of products. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
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