“I started drinking Ringtons Valley View loose leaf tea about 6 months ago and I love it! It smells wonderful while it's brewing and it is delicious. I won't go back to any other tea now. My Uncle introduced me to Ringtons and this year for Christmas I got him the Gold Tea gift box with Ringtons Gold and Ginger biscuits. He's already opened it and is delighted with it. Overall, very highly recommend.”
Hi Emma,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re enjoying our Valley View and that it’s become your go-to tea. It’s lovely to hear about the gift you gave your uncle too.
If you ever need anything, we’re here to help. 🙂
Warm regards,
Team Ringtons
“Delivery was prompt. The bundle was a birthday gift for someone who adores Ringtons products and regularly orders when the Rington man is in her area. It was a great gift idea.”
Hi April,
Thank you so much for the wonderful 5-star review! We’re thrilled the delivery was prompt and the gift idea was well received. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“Ringtons - purchased several Hampers and Christmas boxes and absolutely delighted.
First Class customer service. So helpful and courteous. Margaret Fairs, Scotland.”
Hi there,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re delighted with the hampers and Christmas boxes, and that you found our service helpful and courteous. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
“No complaints about quality, however, after I ordered online I realised that I had not seen anywhere to put greetings card so that recipient would know who the hamper was from. I immediately emailed and phoned, without an answer and never had a reply to my email. I then had to contact recipient to inform them and ruined the suprise!!!!”
Hi Sally,
Thank you for sharing your feedback regarding your recent order. We understand how important gift messages are and appreciate the opportunity to clarify.
Although a gift message was not attached or paid for during checkout, we did make every effort to include one free of charge after receiving your email. Please note that this was not guaranteed, but we wanted to do our best for you.
Since then, we’ve sent instructions on how to add a gift message to future online orders. Our goal is always to ensure your experience is positive and hassle-free. If you would prefer, we’d be happy to place any future orders on your behalf, simply contact our Customer Care team at 0800 052 2440, and we’ll assist you at any time.
Thank you again for choosing us. We look forward to seeing you in the future.
Warm Wishes
Team Ringtons
Hi Pamela,
Thank you for reaching out to us. I’m sorry to hear that your recent experience with your online order was disappointing.
As outlined, orders under £35 incur a standard carriage charge of £3.95. We understand this may not have been what you expected, and we truly appreciate your feedback.
If you would like to return any items, please contact our team at tea@ringtons.co.uk, and we’ll be happy to assist you.
Thank you for choosing Ringtons, and please don’t hesitate to get in touch if you have any further questions.
Warm regards,
Team Ringtons
Hi Helen,
Thank you so much for the wonderful 5-star review! We’re thrilled you and your friends enjoy the hampers . If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
“I decided to order Ringtons for biscuits and chocolates at Christmas. I already know I shall be buying more on line. All the items were well packed and they were delicious. I order a lot on line as disability reduces what shopping I can go out for. So I experience many companies customer services. Ringtons were Excellent they kept me informed at every step Thankyou Ringtons you are one of the best”
Hi Christine,
Thank you so much for the wonderful 5-star review! We’re delighted to hear you enjoyed the biscuits and chocolates, and that everything arrived well packed. We’re glad we could make shopping easier for you, and we’re here if you ever need anything.
Warm regards,
Team Ringtons
Hi Philippa,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re enjoying our service, and the decaffeinated tea bags. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Janet,
Thank you so much for the fantastic 5-star review! We’re thrilled you enjoyed the service, quality, and delivery. If you need anything, we’re here to help.
Warm regards,
Team Ringtons
“Loved the variety of products for Christmas. Enjoyed looking for ideas for presents which would be a luxury treat with a famous cuppa. Nicely presented! Couldn’t resist As I know everything is the most delicious. Biscuits. Heaven.! Sweets ! Delicious. Fast delivery for Xmas too.”
Thank you so much for the wonderful 5-star review! We’re thrilled you enjoyed the festive variety and found gifts ideas that felt like a luxury treat. Delighted you loved the biscuits and treats, and glad the delivery was fast.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Sue,
Thank you so much for the wonderful 5-star review. We’re glad to hear Mum had such a positive experience and that you’re happy with our products. If there’s ever anything more you need, we’re here to help.
Kind regards,
Team Ringtons
“I ordered The Heritage Hamper through the Ringtons website, it was very easy to navigate and to make the purchase. Delivery was prompt and easy to track. The quality of the hamper was fantastic and it made a fabulous Christmas present for a dear friend. I'm so pleased I decided to buy from Ringtons.”
Hi Tony,
Thank you so much for the wonderful 5-star review! We’re thrilled you found the site easy to use, that delivery was prompt, and that The Heritage Hamper made a fabulous Christmas present. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“Xmas hamper arrived the day I requested which was great & hamper was lovely Once a month your rep calls for my order & I get the same excellent service (I think his name is Dean) Keep up the good work Thankyou.”
Hi Louise,
Thank you so much for the wonderful 5-star review! We’re thrilled the Xmas hamper arrived when you needed it and that you’re happy with the service, especially from Dean. We’ll be sure to pass on your kind words.
If you ever need anything, we’re here to help.
Kind regards,
Team Ringtons
“It's always nice dealing with ringtons the staff are always very helpful and pleasant. I send presents to my friends and family which have always been enjoyed, and they arrive so efficiently.They also deliver regularly to my door when I get to enjoy their biscuits and tea and have a chat with Susanne my delivery girl.I recently sent the heritage hamper to my sister in Cornwall and she was thrilled with it.”
Hi Sandra,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re so happy with our service, and that you and your friends and family enjoy the hampers. We’ll be sure to pass your kind words about Susanne along.
If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Yvonne,
Thank you so much for the wonderful 5-star review! We’re delighted to hear the liqueurs make a lovely gift for yourself, we hope you enjoy them! If you ever need anything, we’re here to help. 😃
Warm regards,
Team Ringtons
Hi Elizabeth,
Thank you so much for the wonderful 5-star review! We’re thrilled you enjoyed the tea and that it arrived promptly. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Chris,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re happy with the products, price, and quick delivery. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
“I bought some sweets and a chocolate lover gift - I like design and quality of all products 👍 I haven’t tried them yet, but I’m sure I won’t be disappointed ❤️”
Hi Yuliia,
Thank you so much for the wonderful 5-star review! We’re delighted that you like the design and quality of the sweets and chocolate. If you try them, we hope you’ll love them just as much. If there’s anything else you need, we’re here to help.
Warm regards,
Team Ringtons
Hi Rosie,
Thank you so much for the wonderful 5-star review! We’re delighted to hear the delivery was brilliant and efficient. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“I have stopped buying biscuits from the super market now ringtons are always nice tasty fresh not stale or soft and they are full sz unlike the shop one half the sz twice the price and very cheap ingredients”
Hi Dorothy,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re loving the biscuits and that you find them tasty. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
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