Hi Pearl,
Thank you for the 5* review! We’re thrilled you had amazing service from our customer care team here at head office. If you need anything else, we’re here to help. 😊
Kind regards,
Team Ringtons
Hi Joan,
Thank you for the fantastic 5/5 review! We’re thrilled you enjoyed our Turkish delight. If there’s anything else we can do, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
“Easy to order and super fast delivery. Ringtones shortbread biscuits are the best I've ever had and the Brazilian Cookies are so delicious. Amazing customer service and amazing biscuits”
Hi Julie,
Thank you for the fantastic 5/5 review! We’re thrilled you enjoyed our Shortbread Rounds and Brazil Nut Biscuits, and that the service and delivery met your expectations. If there’s anything else we can do, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
Hi Rosemarie,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊 If there’s anything else we can do, please let us know. 😊🎁
Kind regards,
Team Ringtons
Hi Beverley,
Thank you for the fantastic 5* review! We’re delighted you love our Christmas gift boxes. If there’s anything else we can do, please let us know. 😊🎄🎁
Kind regards,
Team Ringtons
Hi Myrtle,
Thank you for the fantastic 5* review! We’re thrilled you loved the products we're sure the recipients will love their gifts. If there’s anything else we can do, please let us know. 😊🎁
Kind regards,
Team Ringtons
Hi Charlie,
👍 We’re delighted you're happy with our products and service. Thank you so much for taking the time leave us a 5* review. 😊 If there’s anything else we can do, please let us know.
Kind regards,
Team Ringtons
Hi Liz,
Thank you for the fantastic 5* review! We’re thrilled you enjoyed the ginger snap tea as much as we do, and that your order arrived super speedily. If there’s anything else we can do, please let us know. 😊🍪
Kind regards,
Team Ringtons
Hi there,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊. If there’s anything else we can do, please let us know. 😊🎁
Kind regards,
Team Ringtons
“Actual products were fine. The packaging wasn’t so good. Put together items for a Christmas hamper. The presentation was very poor. Items loose in box. No pretty packaging. Disappointed.”
Hi there,
Thank you for sharing your feedback with us. We’re glad to hear the products met your expectations, and we’re sorry the packaging wasn’t what you had hoped for.
I noticed from your order that you purchased individual items, which are shipped in a standard packaging box rather than a gift presentation. If you’re looking for a gift-ready option, we offer a range of beautifully presented gift hampers that come in decorative boxes.
If you’d like assistance choosing the perfect gift option, our Customer Care team would be happy to help you find exactly what you’re looking for. Please don’t hesitate to reach out.
Kind regards,
Team Ringtons
“I have been a customer of Ringtons for well over 7 years but I won't be any longer.
We had a great guy called Dave who was regular as clockwork, always had what you wanted and went out of his way to make sure you got your biscuits etc. He unfortunately left. We hadn't seen anyone for 3 months, then last month finally got a call. Been waiting today with my extensive list for biscuits etc for Christmas and the lovely guy who called had been inundated with sales because nobody has been round. So consequently had little or no stock left( not his fault). Poor guy has been getting earache from lots of customers. I have tried calling Ringtons customer service but apparently the number doesn't exist. What on earth is going on Ringtons??????.”
Hi there,
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty over the past seven years and are very sorry to hear about the recent issues you’ve encountered.
It sounds like the disruption in service and stock availability has caused a lot of frustration, and we completely understand how disappointing this must be especially when planning for Christmas. If you ever have issues with a delivery contact our customer care team on 0800 052 2440 or tea@ringtons.co.uk and they'll happily resolved it for you .
The shortage on your recent visit was probably due to high demand and to avoid disappointment in the future, we recommend placing a pre-order for any items you need, particularly during busy periods. This helps us guarantee stock and deliver exactly what you want as we don't ever want to disappoint customers.
Thank you for your long-standing support and please get in touch if we can help further
Kind regards,
Team Ringtons
Hi Arlene,
Thank you for sharing your experience. Sadly our vans aren't big enough to store all our products that's why some are exclusive to the website and can only be delivered via our online service. If we can help you with anything else please get in touch 👍 😊
Kind regards,
Team Ringtons
Hi Susan,
Thank you for the lovely 4/5 review. We’re glad you found suitable gifts for family. If there’s anything more we can do to help or improve your experience, please let us know.👍 😊
Kind regards,
Team Ringtons
“I ordered one of your hampers for my mum who wanted it sent to her sister for Christmas. My mum always bought Ringtons tea etc off her delivery man who has now retired so she really loves your products and wanted to share them with others”
Hi Christine,
Thank you for the fantastic 5* review! We’re thrilled the hamper will bring joy for Christmas and that your mum loves sharing our products with others. If there’s anything else we can do, please let us know. 😊🎄
Kind regards,
Team Ringtons
Hi Nat,
Thank you for the fantastic 5*review! We’re thrilled you enjoyed our Ringtons products and that delighted you’d recommend us. If there’s anything else we can do, please let us know. 😊🎁
Kind regards,
Team Ringtons
Hi Jacqueline,
Thank you for the fantastic 5/5 review! We’re thrilled you enjoyed the tea, glad it hit the spot. If there’s anything else we can do, please let us know. 😊🍵
Kind regards,
Team Ringtons
Hi Eleanor,
Thank you for the fantastic 5/5 review! We’re thrilled you love the coffee bags. If there’s anything else we can do, please let us know. 😊☕️
Kind regards,
Team Ringtons
Hi Ruth,
Thank you for the fantastic 5/5 review! We’re thrilled you chose us for Christmas presents. If there’s anything else we can do, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
Hi Melanie,
Thank you for the fantastic 5/5 review! We’re thrilled you were happy with the excellent service and speedy delivery. we hope the recipient enjoys their gift😊🎄🎁
If there’s anything else we can do, please let us know.
Kind regards,
Team Ringtons
Hi Anne,
Thank you for the fantastic 5/5 review! We’re thrilled you’re enjoying the goods and service. If there’s anything else we can do, please let us know.👍 😊
Kind regards,
Team Ringtons
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